IT Applications Analyst
5+ years
United States
Full-time
Remote
1 month ago
About the role
About The Company
Hackensack Meridian Health is a leading healthcare provider dedicated to transforming healthcare delivery and improving patient outcomes. With a commitment to innovation, collaboration, and community service, the organization operates a comprehensive network of hospitals, outpatient centers, and specialized clinics. Hackensack Meridian Health emphasizes a patient-centered approach, integrating cutting-edge technology and evidence-based practices to ensure the highest quality of care. The organization values diversity, inclusion, and continuous professional development, fostering a supportive environment where employees can thrive and make a meaningful impact on the communities they serve.
About The Role
The Applications Analyst III at Hackensack Meridian Health plays a vital role in bridging the gap between clinical/business needs and technological solutions. This position involves gathering detailed business requirements, conducting needs assessments, and developing functional specifications to ensure that information technology systems support organizational objectives effectively. The analyst works independently with minimal supervision, providing expertise and mentorship to lower-level application analysts. A key aspect of this role is maintaining and enhancing healthcare applications, particularly in the areas of Professional Billing and Hospital Billing, with a specific certification in Epic Reimbursement Contracts Administration required. The role demands a proactive individual capable of managing multiple tasks, supporting system implementations, and ensuring seamless operational workflows to optimize clinical and administrative functions.
Qualifications
To succeed in this role, candidates should possess a bachelor's degree or equivalent professional experience. A minimum of three years of IT experience, preferably within healthcare or a related field, is required; alternatively, two years of IT experience coupled with two years of clinical experience is acceptable. The candidate must demonstrate comprehensive knowledge of healthcare systems and possess strong project management skills. Proficiency in desktop applications such as Word, Excel, PowerPoint, Visio, and Outlook is essential, alongside excellent written and verbal communication abilities. The ability to create clear documentation and collaborate effectively across teams is critical. Self-direction and effective time management are vital attributes for this position. Preferred qualifications include a bachelor's degree and relevant certifications, particularly in Epic or other healthcare applications. Licenses in Epic Reimbursement Contracts Administration or similar are mandatory for this role.
Responsibilities
Benefits
Hackensack Meridian Health offers a comprehensive benefits package designed to support the health, well-being, and financial security of its employees. Benefits include competitive health, dental, and vision insurance plans, paid time off, and retirement savings options. The organization also provides tuition reimbursement programs, professional development opportunities, and wellness initiatives. Employees may be eligible for performance-based incentives, bonuses, and shift differentials, depending on the role and work schedule. Emphasis is placed on work-life balance, fostering a positive and inclusive workplace culture where employees are valued and supported in their career growth.
Equal Opportunity
Hackensack Meridian Health is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment regardless of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, national origin, disability, marital status, military status, or veteran status. The organization values a respectful and inclusive environment where all employees can contribute their unique perspectives and talents. We are dedicated to creating a workplace that reflects the communities we serve and fosters equal opportunity for all.
Hackensack Meridian Health is a leading healthcare provider dedicated to transforming healthcare delivery and improving patient outcomes. With a commitment to innovation, collaboration, and community service, the organization operates a comprehensive network of hospitals, outpatient centers, and specialized clinics. Hackensack Meridian Health emphasizes a patient-centered approach, integrating cutting-edge technology and evidence-based practices to ensure the highest quality of care. The organization values diversity, inclusion, and continuous professional development, fostering a supportive environment where employees can thrive and make a meaningful impact on the communities they serve.
About The Role
The Applications Analyst III at Hackensack Meridian Health plays a vital role in bridging the gap between clinical/business needs and technological solutions. This position involves gathering detailed business requirements, conducting needs assessments, and developing functional specifications to ensure that information technology systems support organizational objectives effectively. The analyst works independently with minimal supervision, providing expertise and mentorship to lower-level application analysts. A key aspect of this role is maintaining and enhancing healthcare applications, particularly in the areas of Professional Billing and Hospital Billing, with a specific certification in Epic Reimbursement Contracts Administration required. The role demands a proactive individual capable of managing multiple tasks, supporting system implementations, and ensuring seamless operational workflows to optimize clinical and administrative functions.
Qualifications
To succeed in this role, candidates should possess a bachelor's degree or equivalent professional experience. A minimum of three years of IT experience, preferably within healthcare or a related field, is required; alternatively, two years of IT experience coupled with two years of clinical experience is acceptable. The candidate must demonstrate comprehensive knowledge of healthcare systems and possess strong project management skills. Proficiency in desktop applications such as Word, Excel, PowerPoint, Visio, and Outlook is essential, alongside excellent written and verbal communication abilities. The ability to create clear documentation and collaborate effectively across teams is critical. Self-direction and effective time management are vital attributes for this position. Preferred qualifications include a bachelor's degree and relevant certifications, particularly in Epic or other healthcare applications. Licenses in Epic Reimbursement Contracts Administration or similar are mandatory for this role.
Responsibilities
- Share knowledge effectively and mentor less experienced application analysts to foster team growth and development.
- Install and upgrade applications and components, configure settings, and validate the work performed by junior analysts to ensure system integrity.
- Coordinate end-user support activities, providing timely assistance and troubleshooting to minimize operational disruptions.
- Participate actively in meetings across departments, contributing insights and updates on project progress.
- Provide go-live support for new applications, modules, and functionalities, ensuring smooth transitions and user adoption.
- Analyze business and clinical needs, translating them into technical specifications and system modifications.
- Collaborate with IT teams and vendors to coordinate necessary system modifications and updates.
- Develop and execute test plans for new systems, upgrades, and modifications, documenting all outcomes thoroughly.
- Manage application implementation, troubleshooting, and ongoing support to maintain operational efficiency.
- Communicate effectively through oral and written channels with project teams and stakeholders.
- Handle moderately complex issues independently, escalating more complex problems to senior staff as needed.
- Maintain and update system, operational, and departmental documentation regularly.
- Identify and recommend process improvements to enhance system performance and user experience.
- Provide on-call support for critical application issues outside regular working hours.
- Perform additional duties as assigned, supporting the overall objectives of the healthcare organization.
- Adhere to organizational standards of behavior and competencies, maintaining a professional and compliant work environment.
Benefits
Hackensack Meridian Health offers a comprehensive benefits package designed to support the health, well-being, and financial security of its employees. Benefits include competitive health, dental, and vision insurance plans, paid time off, and retirement savings options. The organization also provides tuition reimbursement programs, professional development opportunities, and wellness initiatives. Employees may be eligible for performance-based incentives, bonuses, and shift differentials, depending on the role and work schedule. Emphasis is placed on work-life balance, fostering a positive and inclusive workplace culture where employees are valued and supported in their career growth.
Equal Opportunity
Hackensack Meridian Health is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment regardless of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, national origin, disability, marital status, military status, or veteran status. The organization values a respectful and inclusive environment where all employees can contribute their unique perspectives and talents. We are dedicated to creating a workplace that reflects the communities we serve and fosters equal opportunity for all.
Skills
Information Technology