Process Engineer
Washington, DC
Full-time
Remote
1 month ago
About the role
Duties and Responsibilities:
Minimum Qualifications:
- Conduct Detailed Process Analysis: Map and assess currentstate workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
- Design FutureState Digital Workflows: Develop optimized, usercentered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.
- Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
- Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
- Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to postimplementation reviews to identify areas for refinement.
Minimum Qualifications:
- Bachelor’s or Master’s degree in engineering, business process management, or related field 3+ years of experience in process improvement and workflow automation
- Familiarity with Lean SixSigma or similar methodologies
- Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)
- PROXIMITY TO WASHINGTON DC STRONGLY PREFERRED
Skills
IT Services and IT Consulting