Location: Carnation, WA Job Type: Administrative Assistant and Customer Service, Full-Time, In-Office (Monday – Friday from 9am to 5pm) Pay Range: $22 - $30 / hour Benefits: Medical, paid vacation days, and a 401(k) match program. About Us Eastside Tree Works is family owned and operated and we pride ourselves in treating our employees and customers like family. We are committed to keeping our community safe and beautiful with premium, professional tree care services. We aren't just a crew with trucks; we are a dedicated, highly rated team that prioritizes safety, operational precision, and an elite customer experience. We know that a smooth, professional client relationship is just as vital as the expert tree care we provide in the field. We are looking for a warm and friendly person who enjoys working with customers.Our ideal candidate for Administrative Assistant is organized, reliable, and excited to help keep our office running smoothly. Position Overview This is a full-time, in-office role (no telecommuting). You will be a big part of the operational heartbeat of our daily workflow—handling customer inquiries, and using navigational tools to log and dispatch our field project managers efficiently. As well as helping with data entry for spreadsheets, and customer database management. Primary Responsibilities
Client & Customer Relations: Professional management of incoming calls and emails with a friendly demeanor, taking detailed messages, and handling general client inquiries.
Logistics, Mapping & Dispatching: Strong geographical awareness and map-navigation abilities to dispatch our field project managers.
Financial & QuickBooks Support: Practical familiarity working with QuickBooks for data entry, invoicing, and processing incoming transactions.
Data Entry & CRM Management: Accurately update customer profiles, input upcoming job details, and manage records in our specialized industry software.
Office Support & Optimization: Maintain standard office workflows, and complete miscellaneous administrative tasks to ensure a highly organized workspace.
Skills & Qualifications We are looking for someone who takes pride in their work and possesses the following:
Solid Customer Service: You genuinely enjoy helping people and can handle phone calls with patience and professionalism. This is the most important part of your job.
Tech Savvy & Computer Literate: Comfortable moving across computer platforms, including proficiency with email, scheduling tools, and web-based mapping tools.
QuickBooks Experience: Practical familiarity working with QuickBooks for data entry, invoicing, and processing incoming transactions.
Geography & Mapping Skills: Strong geographical awareness and map-navigation abilities to evaluate project manager coverage fields.
Personal Attributes: Reliable, positive, and a supportive team-player attitude.
What We Offer
Competitive hourly pay based on your experience.
A stable, predictable full-time schedule within a casual, highly supportive office.
Benefits Package: Medical, paid vacation days, and a 401(k) match program.
How to Apply If you are organized, reliable, and ready to join our team, we’d love to hear from you! Please submit your resume and a brief note telling us why you’d be a great fit for Eastside Tree Works to [email protected]