Front Desk Agent in Springhill Suites - Tucson
Marana, AZ
Full-time
Onsite
1 month ago
About the role
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7420964
TheFront Desk Agentis responsible for providing the highest quality
of service to guests in an attentive, courteous, and efficient manner,
by checking guests in and out of the hotel. They provide a welcoming
attitude and are proficient in all service questions and requests. Also
responsible for collecting monies for services rendered during a guests
stay.
Required Competencies
Must be able to convey information and ideas clearly, both oral and
written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action
quickly and accurately.
Must be effective in handling problems in the workplace, including
anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns
and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from
disparate sources and consider adjust or modify to meet the constraints
of a particular need.
Must be able to prioritize departmental functions to meet due dates and
deadlines.
Must be able to work with and understand financial information and data,
and basic arithmetic function
information, please see: https://www.azjobconnection.gov/jobs/7420964
TheFront Desk Agentis responsible for providing the highest quality
of service to guests in an attentive, courteous, and efficient manner,
by checking guests in and out of the hotel. They provide a welcoming
attitude and are proficient in all service questions and requests. Also
responsible for collecting monies for services rendered during a guests
stay.
Required Competencies
Must be able to convey information and ideas clearly, both oral and
written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action
quickly and accurately.
Must be effective in handling problems in the workplace, including
anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns
and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from
disparate sources and consider adjust or modify to meet the constraints
of a particular need.
Must be able to prioritize departmental functions to meet due dates and
deadlines.
Must be able to work with and understand financial information and data,
and basic arithmetic function
Skills
Hotels and Motels