Patient Access Specialist, Full-Time
Woodbury, MN
Full-time
Hybrid
1 month ago
About the role
Join a Top Workplace!! A multi-year recipient of the Star Tribune Top Workplace award, Dermatology Consultants is proud to celebrate 77 years of caring for our community. Founded in 1949, we are a thriving private dermatology practice with 23 dedicated providers serving patients across four East Metro clinic locations. The Patient Access Specialist is responsible for making appointments for patients following Dermatology Consultants procedures. The Patient Access Specialist assists patients on the telephone, schedules appointments, gathers accurate demographic information and insurance information, and registers patients. This position offers flexibility with remote or hybrid work options. Starting Pay Range: $20.00 - $24.00 per hour Duties and Responsibilities: Provide patient-centered customer service, using a multi-line telephone in a pleasant manner Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians schedule and availability Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients Verify insurance eligibility Reschedule and cancel appointments as needed Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations Maintain strict confidentiality of patient health information Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals
Skills
Medical PracticesHealth Care Provider