Welcome to denova - where we're redefining the landscape of behavioral healthcare.

Industry: Mental Health Care
Company Size: 501-1,000 employees

denova collaborative health

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Job Purpose: As the Manager of Culture and Marketing at Denova Collaborative Health, you will help shape both the employee experience and brand presence of our growing organization. This role is ideal for a strategic, hands-on leader who is passionate about building culture, strengthening engagement, and supporting marketing initiatives that drive connection, awareness, and growth.

In this role, you will partner closely with leadership and cross-functional teams to bring Denova’s mission, values, and brand to life through meaningful employee engagement efforts and strategic marketing support.

This is an exempt position and will report directly to the Chief Administrative Officer (CAO).

What You Will Do:

- Lead employee engagement initiatives that strengthen culture, connection, and overall employee satisfaction

- Support internal communication strategies and programs that promote transparency, alignment, and a positive employee experience

- Partner with leadership and cross-functional teams to align culture, engagement, and marketing efforts with organizational goals

- Support marketing initiatives that drive brand awareness, patient acquisition, and growth across current and emerging markets

- Collaborate with internal teams and external partners to ensure consistent brand messaging across all channels

- Track performance metrics and help connect engagement and marketing initiatives to measurable outcomes

-  Represent Denova at community events, clinic visits, and organizational initiatives as needed

- Travel locally and occasionally outside of Maricopa County to support events, engagement efforts, and content capture

- Other duties as identified or assigned.

What We Need From You:

- Bachelor’s degree in Marketing, Communications, Business, or a related field (Master’s preferred).

- 5+ years of experience in marketing, employee engagement, communications, or a related field.

- Strong experience in employee engagement, culture-building, or internal communications is highly preferred.

- Proven ability to manage multiple projects, prioritize effectively, and work in a fast-paced, evolving environment.

- Strong leadership skills with the ability to work independently, take initiative, and drive results.

- Excellent time management and organizational skills with a focus on efficiency and accountability.

- Strong strategic thinking skills with the ability to connect initiatives to measurable outcomes.

- Excellent communication and collaboration skills across all levels of the organization.

- Experience working cross-functionally and influencing stakeholders.

- Healthcare experience is a plus but not required.

Your Work Schedule:

- This role is based at our headquarters, with regular travel to clinic locations as needed.

-  Monday – Friday, typically 8 AM – 5 PM, with flexibility for evenings, events, and occasional weekends.

- First 90 days onsite (Monday–Friday) at headquarters for onboarding and training.

- After 90 days: Hybrid schedule (Tuesday–Thursday onsite, Monday and Friday remote), with flexibility based on business needs and engagement activities.

Perks of Being Part of Denova:

- Comprehensive low-cost medical, dental, and vision insurance to support you and your family

- A generous retirement plan with a 3.5% company match to help you plan for the future

- Long-term and short-term disability coverage for added peace of mind

- Holiday pay, PTO, and life insurance benefits so you can rest, recharge, and feel supported

- Access to our employee wellness program and exclusive team member discounts

- Pet insurance, because we know your furry family members matter too 🐾

- A collaborative, mission-driven team where your work makes a real impact every day

- And so much more waiting for you at Denova!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.

Manager of Culture and Marketing

Job Purpose: Join Denova Collaborative Health as a Billing Specialist focused on Claims, where your expertise in claim processing directly contributes to our mission of providing integrated health services. This crucial role involves managing the entire lifecycle of medical billing claims, enhancing our financial operations, and ensuring the accuracy and compliance of our billing processes.

What You Will Do:

- Claims Processing: Handle the preparation, review, submission, and follow-up of medical claims accurately and timely across various insurers and payers. Work claim edits and resolve clearinghouse rejections as needed.

- Eligibility and Verification: Verify patient insurance coverage and eligibility to help prevent billing discrepancies.

- Claim Adjustments and Corrections: Address claim denials or discrepancies by making necessary adjustments and corrections to support maximum reimbursement. Ensure proper coding, modifiers, and documentation support. Monitor filing limits and help prevent timely filing issues.

- Reporting: Generate reports detailing billing activities, claim status, and any issues encountered. Identify trends and escalate recurring billing issues as appropriate.

- Collaboration: Work closely with healthcare providers and billing staff to clarify claim details, gather necessary documentation, and help streamline the claims process

- Other Assigned Duties

What We Need From You:

- Educational Background: High school diploma or GED required; additional education in medical billing or a related field is preferred. CPC certification is strongly preferred.

- Experience: At least 2–4 years of experience in medical billing or claims processing.

- Skills: Strong understanding of medical billing codes, insurance regulations, and compliance requirements. Excellent organizational and communication skills. Ability to work independently and resolve issues with minimal oversight.

- Technical Proficiency: Experience with Electronic Health Records (EHR) systems and medical billing software.

- Must be located in Arizona as in office days are required

Your Work Schedule:

- Full-Time: Monday to Friday, 7:30 AM - 4:00 PM

- Flexibility: Transition to hybrid/remote work after training

Perks of Being Part of Denova:

- Comprehensive low-cost medical, dental, and vision insurance.

- Generous retirement plan with a 3.5% company match.

- Secure your future with both long and short-term disability options

- Enjoy holiday pay, PTO, and life insurance benefits.

- We offer an employee wellness program and fantastic discounts for all Denova team members.

- And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.

Billing Specialist - Claims

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