Vice President Multi-Site Operations, 2 Hour Learning - $200,000/year USD
10+ years
New York, NY
Full-time
Onsite
1 month ago
About the role
You walk through a facility and immediately identify what's wrong — the ceiling tile that hasn't been reported, the HVAC return that's been making noise for days, the landscaping contractor who completed half the work but submitted a full invoice. You don't wait for feedback from customers. You resolve issues before they become visible.
That awareness defines this position. 2 Hour Learning runs premium K–12 facilities where families invest in a setting that remains safe, reliable, and presentation-ready every day — not exclusively during scheduled events. You'll maintain that standard throughout the Northeast: Manhattan serving as your primary location, with consistent travel to facilities in CT, MA, and PA. Your efforts determine whether a campus maintains its premium status or gradually deteriorates between leadership reviews.
Year one focuses heavily on establishing standards and vendor accountability — defining what "ready" means, implementing the audit schedule, transitioning away from underperforming vendors, and establishing a repeatable operational rhythm for Campus Coordinators and Site Specialists. As additional schools join the region and your operating model matures, the position evolves into sustained regional oversight: you become the operations leader the network relies on during new campus launches, emergency situations, or when standards require revision.
This is a field-based position. If your preference is dashboard-based management, this role isn't suitable. If you want direct responsibility for whether 25+ facilities maintain premium standards daily — and the authority to deliver that outcome — continue reading.
What You Will Be Doing
Addressing facilities issues and emergencies, coordinating vendor response, and closing work orders only after confirming resolution (urgent items <24 hours, standard items <1 week)
What You Won’t Be Doing
Vice President Multi-Site Operations Key Responsibilities
Maintain every campus in the Northeast region as safe, premium, and presentation-ready every day.
Basic Requirements
Nice-to-have Requirements
About 2 Hour Learning
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5714-US-NewYork-VicePresidentM
That awareness defines this position. 2 Hour Learning runs premium K–12 facilities where families invest in a setting that remains safe, reliable, and presentation-ready every day — not exclusively during scheduled events. You'll maintain that standard throughout the Northeast: Manhattan serving as your primary location, with consistent travel to facilities in CT, MA, and PA. Your efforts determine whether a campus maintains its premium status or gradually deteriorates between leadership reviews.
Year one focuses heavily on establishing standards and vendor accountability — defining what "ready" means, implementing the audit schedule, transitioning away from underperforming vendors, and establishing a repeatable operational rhythm for Campus Coordinators and Site Specialists. As additional schools join the region and your operating model matures, the position evolves into sustained regional oversight: you become the operations leader the network relies on during new campus launches, emergency situations, or when standards require revision.
This is a field-based position. If your preference is dashboard-based management, this role isn't suitable. If you want direct responsibility for whether 25+ facilities maintain premium standards daily — and the authority to deliver that outcome — continue reading.
What You Will Be Doing
- Executing scheduled on-site inspections across Northeast facilities against documented standards covering cleanliness, HVAC, safety, security, signage, landscaping, furniture, and presentation-readiness — and converting inspection findings into confirmed corrective actions
Addressing facilities issues and emergencies, coordinating vendor response, and closing work orders only after confirming resolution (urgent items <24 hours, standard items <1 week)
- Overseeing local vendor execution against service level agreements, transitioning away from consistently underperforming vendors, renegotiating contract scopes, and conducting direct accountability discussions regarding quality and cost performance
- Establishing a weekly operational rhythm with Campus Coordinators and Site Specialists to ensure each facility executes standardized procedures rather than ad hoc responses
- Overseeing significant campus improvement projects (HVAC replacements, interior updates, landscaping, AV/networking installations) delivered on timeline and within budget, minimizing student disruption
- Documenting enterprise standards and AI-enabled procurement frameworks (utilizing ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing systems) to ensure consistent campus launch and operation
- Delivering concise weekly written updates on regional quality metrics, vendor performance, escalated issues, and capital expenditure tracking
What You Won’t Be Doing
- Operating remotely from a dashboard — this position demands regular in-person presence at Manhattan and 20–40% travel to regional locations (CT, MA, PA)
- Leading new campus design or managing ground-up construction projects — capital expansion is managed by a separate team
- Developing enterprise procurement strategy independently from field operations — your standards originate from direct site observation
- Working within established reporting structures with formal authority over all contributing personnel — you'll establish accountability through clarity, documented follow-through, and rejection of imprecise vendor commitments
- Accepting "presentation-ready only during leadership visits" as acceptable — recurring problems receive root cause analysis, not repeat work orders
- Defaulting to reactive crisis management — the audit schedule and predictive maintenance tools exist to identify failures before they generate complaints
Vice President Multi-Site Operations Key Responsibilities
Maintain every campus in the Northeast region as safe, premium, and presentation-ready every day.
Basic Requirements
- Located in New York City or within commuting range, prepared to work primarily from the Manhattan campus with 20–40% regional travel
- Authorized to work legally in the United States without requiring visa sponsorship
- 5+ years of experience managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
- Documented track record managing vendor-delivered services for quality, cost, and SLA compliance across multiple sites
- Direct experience addressing urgent facilities problems (safety, HVAC, security, cleanliness) with measurable customer experience outcomes
- Consistent written operational discipline: issue tracking, escalation documentation, vendor follow-up, weekly regional quality reporting
- Confirmed experience with contemporary operations platforms (ticketing systems, IoT/predictive maintenance, AI-assisted procurement or planning)
Nice-to-have Requirements
- Multi-site operations leadership experience in premium hospitality, luxury retail, private K–12 education, or healthcare networks serving demanding customers
- Experience establishing or rehabilitating a regional operations framework that previously depended on individual heroics instead of standardized processes
- Demonstrated history of vendor transitions and rebuilding a regional vendor network
- Experience managing capital improvement initiatives (HVAC, AV/networking, landscaping, interior renovations) in active, customer-facing settings
- Experience operating in an AI-first environment where automated playbooks, dashboards, and predictive systems handle routine tasks so personnel concentrate on decision-making
About 2 Hour Learning
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5714-US-NewYork-VicePresidentM