Crossover

Enrollment Specialist, Alpha - $75,000/year USD

Crossover
5+ years
New York, NY
Full-time
Hybrid
1 month ago

About the role

NOTE: This is a hybrid role requiring physical presence in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while reaching remarkable academic results.
In this position, you will guide each family's experience from initial contact through enrollment, ensuring all touchpoints embody Alpha's precision, care, and high standards. You will manage day-to-day correspondence, organize impactful admissions events, and keep applicant data accurate to support sound decision-making.
If you excel in a dynamic, purpose-driven setting—where responsiveness, systematic organization, and accuracy directly influence family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.
What You Will Be Doing
Oversee and manage the admissions inbox, delivering prompt, considered, and professional correspondence with prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with rigorous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on-site or virtual
Collaborate directly with Lead Guides to arrange student shadow day visits
Maintain admissions platforms, records, and follow-up actions with precision and currency
What You Won’t Be Doing
  • Create admissions strategy or render final admissions judgments
  • Function in an exclusively behind-the-scenes capacity without family contact
  • Work within a slow-moving, heavily bureaucratic structure
  • Concentrate solely on relationship-building without robust execution and follow-through

Enrollment Specialist Key Responsibilities
This role ensures that a frictionless, high-conversion admissions process fuels robust enrollment and family satisfaction across all Alpha campuses.
Basic Requirements
  • 2+ years of customer-facing experience
  • Proven administrative and organizational capabilities; you are dependable and meticulous
  • High attention to detail and demonstrated experience maintaining accurate applicant records or CRM data
  • Comfortable managing remote responsibilities alongside in-person campus duties
  • Able to adapt swiftly and thrive in a dynamic, mission-driven environment
  • Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY

Nice-to-have Requirements
  • Background in education, enrollment management, or school operations
  • Experience facilitating admissions events or high-touch onboarding processes
  • Comfort working in fast-changing, tech-enabled environments

About Alpha
Want to join a learning rebellion that’s transforming the traditional classroom?
Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.
They don’t play by the old rules.
Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.
Alpha School is rewriting the rules of education.
Sounds too good to be true? It’s not.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5719-US-NewYork-EnrollmentSpec.015
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