Crossover

Enrollment Specialist, Alpha - $100,000/year USD

Crossover
5+ years
New York, NY
Full-time
Hybrid
1 month ago

About the role

NOTE: This position requires onsite work and physical presence in NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-oriented progression, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
You will guide each family's experience from initial inquiry through enrollment, making sure every touchpoint embodies Alpha's precision, care, and excellence. Your responsibilities include managing day-to-day correspondence, organizing impactful admissions events, and keeping applicant data accurate to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, attention to detail, and structure have a direct influence on family experience and enrollment success—this hybrid role combines remote flexibility with consistent in-person participation at admissions activities.
What You Will Be Doing
Manage and oversee the admissions inbox, providing prompt, considerate, and professional responses to prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with rigorous attention to accuracy
Take part in all admissions events, including information sessions, shadow days, and community gatherings, whether on campus or online
  • Create overall admissions strategy or determine final enrollment decisions
  • Function exclusively in an administrative capacity with no direct family contact
  • Work within a slow-moving, process-heavy institutional setting
  • Prioritize relationship cultivation without disciplined execution and follow-up

Enrollment Specialist Key Responsibilities
This position ensures a smooth, high-conversion admissions process that supports robust enrollment and family satisfaction at Alpha's campuses.
Basic Requirements
  • 2+ years of customer-facing experience
  • Robust administrative and organizational capabilities; you demonstrate reliability and meticulous attention to detail
  • High degree of precision and proven experience managing applicant records or CRM systems
  • Able to integrate remote work with onsite campus duties
  • Quick to adapt and flourish in a fast-moving, mission-focused setting
  • Authorized to work in the US and available for in-person work in NYC; based in NY or willing to relocate

Nice-to-have Requirements
  • Experience in education, enrollment management, or school administration
  • Track record of facilitating admissions events or detailed onboarding workflows
  • Ease operating in rapidly evolving, technology-driven environments

About Alpha
Want to join a learning rebellion that’s transforming the traditional classroom?
Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.
They don’t play by the old rules.
Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.
Alpha School is rewriting the rules of education.
Sounds too good to be true? It’s not.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5719-US-NewYork-EnrollmentSpec.020
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