CPTL.ai is seeking a highly organized and motivated Operations & Finance Associate to support our executive, accounting, and sales operations teams. This is an excellent opportunity for an entry-level professional looking to grow their career in business operations, finance, administration, and technology consulting. This role is ideal for someone who enjoys organization, problem solving, follow-through, and helping teams operate efficiently behind the scenes. You will work closely with leadership to support invoicing, contracts, sales administration, customer onboarding, and day-to-day operational coordination. At CPTL, we help organizations modernize through AI, automation, Microsoft technologies, and operational efficiency solutions. We are looking for someone excited to grow alongside a fast-moving and innovative company. Responsibilities
Create, organize, and follow up on customer invoices
Support bookkeeping and accounting coordination
Assist leadership with operational and administrative tasks
Prepare and send quotes, contracts, and sales documents
Track contract signatures and customer onboarding requirements
Help maintain organized customer and vendor records
Coordinate follow-ups with customers regarding billing and documentation
Assist with internal reporting and operational tracking
Support CRM and sales process management
Help improve and document internal processes and SOPs
Qualifications
Strong organizational and communication skills
High attention to detail and follow-through
Comfortable learning new systems and technologies
Ability to manage multiple tasks and priorities
Professional written and verbal communication
Self-starter with a positive attitude
Preferred Qualifications
Experience with Microsoft 365
Familiarity with QuickBooks, HubSpot, or CRM systems
Administrative, bookkeeping, or office coordination experience
Interest in technology, operations, or business process improvement
What We Offer
Growth opportunity within a fast-growing technology company
Exposure to executive leadership and business operations
Flexible and collaborative work environment
Opportunity to develop skills in finance, operations, AI, and consulting
Career path into operations management and leadership roles
About CPTL.ai
CPTL.ai helps organizations “Look Below the Surface” to uncover inefficiencies, modernize operations, and implement practical AI and automation solutions. Our work spans Microsoft technologies, cybersecurity, automation, operational efficiency, and government contracting support.