CoverageX is a rapidly growing company that values its employees and is dedicated to delivering exceptional customer service and satisfaction. We are looking for an experienced Director of Human Resources to lead all human resources functions and play a key role in shaping the employee experience across the organization, including call center, sales, customer service, claims, IT, and more. This is an opportunity for a hands-on HR leader who thrives working independently, enjoys building and refining processes, and can partner with leadership to drive results. What You’ll Do
Lead Talent Acquisition, Payroll, Benefits, Total Rewards, and HR Compliance
Administer payroll and HRIS using Paycom — experience with Paycom is required
Oversee a team of 5 HR professionals handling recruiting, benefits administration, payroll, and related HR functions
Design, implement, and maintain benefits and total rewards programs that attract and retain top talent
Ensure HR compliance with all federal, state, and local regulations
Serve as a trusted advisor to leadership and employees on performance, policy, and employee relations
Oversee background checks and reference verifications, ensuring candidates meet company standards
Lead process improvements and develop HR policies to support our growing teams
Track HR metrics and provide insights to guide strategic decisions
Who You Are
Expert in Paycom — payroll, HRIS, and reporting
Deep knowledge of HR laws, compliance, and best practices
Experienced in running and reviewing background checks
Highly organized, detail-oriented, and able to manage multiple priorities independently
Strong communicator and relationship-builder with leadership and employees
Passionate about supporting employees and fostering a positive, performance-driven culture
Qualifications
Expert in Paycom — payroll, HRIS, reporting, and system administration
Experience in running and reviewing background checks.
Deep knowledge of federal, state, and local HR laws, compliance, and best practices
Strong leadership and team management skills across multiple HR functions
Highly organized, detail-oriented, and able to manage competing priorities independently
Excellent communication, interpersonal, and relationship-building skills
Ability to drive HR strategy while executing day-to-day operations in a fast-growing environment
Why You’ll Love Working Here
Make a direct impact at a rapidly growing company
Shape HR strategy and culture across the organization
Work onsite with a collaborative team that values employees
Be part of a company that puts customer satisfaction at the center of everything we do
Skills
Health and Human ServicesInsurance CarriersHuman Resources