Conexio Care provides a comprehensive array of health care, housing, and employment opportunities that help individuals and families to achieve their goals and enhance our communities.

Industry: Health and Human Services
Company Size: 501-1,000 employees

Conexio Care, Inc

Savvy Admin PROD

WE'RE HIRING AT CONEXIO

ACT TEAM PROGRAM ASSISTANT

**About the Role **

The Program Assistant supports the ACT (Assertive Community Treatment) Team by coordinating daily operations, maintaining accurate records, and serving as a central point of communication between staff, clients, and external partners. This role ensures smooth office and field operations while promoting continuity of care, confidentiality, and compliance with program and billing requirements. The Program Assistant collaborates closely with the Team Leader and multidisciplinary staff to support client services, scheduling, documentation, and administrative functions.

**Responsibilities **

- Support daily ACT team operations in both office and field settings

- Serve as a liaison between clients, staff, and external providers; handle walk‑ins and phone calls

- Participate actively in Daily Team Meetings, including:

Tracking client contacts, missed visits, and linkages

Maintaining and updating daily schedules and logs

Ensuring required documentation tools (CARDEX, MAR, logs, binders) are available

- Maintain client records, program files, and office documentation in compliance with confidentiality standards

- Assist multidisciplinary staff (psychiatrists, nurses, clinicians, case managers, housing, vocational, and peer specialists)

- Schedule and coordinate client appointments (medical, housing, benefits)

- Upload and maintain documentation in CareLogic, including intake and certification records

- Track client census, contacts, and billing data; run required CareLogic billing reports

- Verify Medicaid eligibility and maintain client financial documentation

- Manage petty cash, allowance checks, receipts, and Finance Department submissions

- Handle office administration tasks (scanning, filing, faxing, copying, supply inventory)

- Coordinate vehicle safety inspections, logs, and maintenance records

- Maintain group text communication and relay relevant information to the team

- Support compliance activities such as audits and quarterly fire drills

- Perform other duties as assigned by leadership

**Requirements **

- High school diploma or equivalent required

- Strong organizational, time‑management, and multitasking skills

- Ability to handle confidential clinical, financial, and personnel information

- Proficiency with office technology and electronic health record systems (CareLogic or similar)

- Effective communication skills with clients, families, staff, and external agencies

- Ability to work collaboratively in a fast‑paced, team‑based behavioral health environment

- Reliable attendance for daily team meetings and administrative deadlines

**Additional Qualifications **

- Experience in behavioral health, social services, or community‑based programs preferred

- Familiarity with Medicaid, managed care organizations, and billing processes

- Experience supporting multidisciplinary clinical teams

- Knowledge of record management, compliance, and quality improvement processes

- Comfort coordinating logistics across office, field, and clinical settings

- Strong attention to detail and follow‑through

PROGRAM ASSISTANT

**COMMUNITY SUPPORT WORKER Conexio New Castle **

Conexio Community—Community Support Worker in New Castle DE

Today, Conexio Care serves as one of Delaware’s largest nonprofits, collaborating with government, community, corporate, and other philanthropic partners to maximize services for our state’s most vulnerable The Program Ambassador is a member of the clinical team who assists clients and guests in gaining access to safe, timely, and quality services.

The Community Support Worker (CSW) is a member the clinical team that provides compassionate care and assistance to persons who struggle with intellectual, developmental, and behavioral health challenges and require assistance to achieve their fullest potential. The CSW provides the assistance necessary to allow the clients we serve to live independently and ensure their wellness, health, and safety. The CSW, in collaboration with an interdisciplinary team, provides a wide range of services to meet the environmental, physical, psychological, and personal needs of the persons in our care. The CSW embraces the mission of organization by fostering a culture of compassion, hope, service, and collaboration.

**Excellent Perks and Benefits: **Medical, Dental, and Vision benefits

- 401k, Life & Disability Insurance

- Generous Paid Time Off (PTO)

- Paid Training & Career Advancement

- A Great Team Environment

- Competitive Wages

- Wellness Program

**Duties of the position: **

- Assists with daily living activities, including preparing meals, housekeeping, and assisting with personal hygiene

- Supports the independence of persons served by providing the assistance necessary to maximize their quality of life

- Models hope and optimism when encouraging persons served to achieve their potential

- Supports persons served in developing relationships and becoming involved in their communities

- Cultivates a safe and supportive relationship and environment

- Provides supervision and guidance to person served to build skills and competence

- Documents interactions and activities per policies and procedures

- Monitors and responds to crisis situations or potential crisis situations consistent with best practices, policies and procedures

- Utilizes skills and competencies to respond to crises

- Reports suspected incidents of neglect, abuse, or mistreatment consistent with the organizations policies and procedures

- Maintains client confidentiality and adheres to the organizations ethical code

- Assists in maintaining the well-being and safety of persons served

- Assist consumer with daily medications

**Required Education and Qualifications: **

- High school diploma or equivalent

- Valid Drivers license

- Previous experience supporting people who struggle with intellectual, developmental, or behavioral health challenges preferred.

**Additional Qualifications: **

- Computer knowledge of MS Office, and other HR applications is a plus, not required.

- Possess strong verbal and written communication skills.

- Must be proactive, organized, and possess great follow-up skills.

- Must have the skill/ability to collaborate, partner with, and provide exceptional customer support to a variety of affiliate partners within the organization.

- 3 years of motor vehicle record and a valid DE drivers license

**Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. **

**Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. **

**All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment **

COMMUNITY SUPPORT WORKER

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