At 17 campuses nationwide, Concorde prepares committed students for successful employment in a rewarding health care profession through high-caliber training, real-world experience and student-centered support.

Industry: Higher Education
Company Size: 1,001-5,000 employees

Concorde Career Colleges

Savvy Admin PROD

Financial Aid Advisor

The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

- Retirement Matching: 50% match on the first 6% of your contributions after 90 days

- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

- Competitive Insurance: Health, vision, and dental coverage for you and your dependents

- Pet Insurance: Competitive coverage for your furry family members through ASPCA

- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

**Responsibilities**

**Principal Accountabilities & Deliverables**

- Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

- Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

- Offer guidance on budgeting, financial literacy, and loan repayment strategies

- Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

- Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

- Monitor and verify documentation for accuracy and compliance

- Stay informed about changes in federal, state, and institutional financial aid regulations

- Facilitate financial aid practices that meet compliance standards and maintain accurate records

- Prepare and submit required reports to governing agencies

- Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

- Collaborate with other departments to support student success and resolve financial aid-related issues

- Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

- Conduct entrance interviews and exit interviews as required by Federal regulation

- Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

- Generate reports and analyze data to identify trends and improve processes

- Other duties as assigned.

**Qualifications**

**Education / Experience**

- High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

- Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

- One (1) year of experience in a proprietary online higher education environment (preferred)

- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

**Skills**

- Knowledge of federal and state financial aid regulations and policies (preferred)

- Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

- Proficiency with Microsoft Office Suite

- Work effectively with diverse populations and build rapport with students and families

- Accurately interpret and apply financial aid regulations

- Explain complex financial aid concepts in a clear and accessible manner

- Adapt to changing regulations, technologies, and institutional priorities

**Standard Abilities**

- Able and willing to:

- Communicate, think, learn, and reason

- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

- Safely ambulate and/or maneuver when on-site at Company locations

- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

- Ability to use good judgment, problem-solving and decision-making skills

- Ability to maintain confidentiality and manage sensitive information with discretion

- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

- Ability to gain, understand and apply information and data as it relates essential functions of the position

- Ability to foster long-term relationships with stakeholders

**Work Environment**

- Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

- This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

- Travel Requirements

- No travel required

**Remote **

Financial Aid Advisor - CCC

Financial Aid Advisor

The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

- Retirement Matching: 50% match on the first 6% of your contributions after 90 days

- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

- Competitive Insurance: Health, vision, and dental coverage for you and your dependents

- Pet Insurance: Competitive coverage for your furry family members through ASPCA

- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

- Salary : $19.00 - $21.00 per hour

- Hours: Monday - Thursday: 9 am - 7 pm, Friday: 9 am - 1 pm or 12 pm - 4 pm. Occasional Saturdays

**Responsibilities**

**Principal Accountabilities & Deliverables**

- Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

- Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

- Offer guidance on budgeting, financial literacy, and loan repayment strategies

- Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

- Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

- Monitor and verify documentation for accuracy and compliance

- Stay informed about changes in federal, state, and institutional financial aid regulations

- Facilitate financial aid practices that meet compliance standards and maintain accurate records

- Prepare and submit required reports to governing agencies

- Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

- Collaborate with other departments to support student success and resolve financial aid-related issues

- Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

- Conduct entrance interviews and exit interviews as required by Federal regulation

- Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

- Generate reports and analyze data to identify trends and improve processes

- Other duties as assigned.

**Qualifications**

**Education / Experience**

- High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

- Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

- One (1) year of experience in a proprietary online higher education environment (preferred)

- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

**Skills**

- Knowledge of federal and state financial aid regulations and policies (preferred)

- Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

- Proficiency with Microsoft Office Suite

- Work effectively with diverse populations and build rapport with students and families

- Accurately interpret and apply financial aid regulations

- Explain complex financial aid concepts in a clear and accessible manner

- Adapt to changing regulations, technologies, and institutional priorities

**Standard Abilities**

- Able and willing to:

- Communicate, think, learn, and reason

- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

- Safely ambulate and/or maneuver when on-site at Company locations

- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

- Ability to use good judgment, problem-solving and decision-making skills

- Ability to maintain confidentiality and manage sensitive information with discretion

- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

- Ability to gain, understand and apply information and data as it relates essential functions of the position

- Ability to foster long-term relationships with stakeholders

**Work Environment**

- Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

- This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

- Travel Requirements

- No travel required

Financial Aid Advisor

The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

- Retirement Matching: 50% match on the first 6% of your contributions after 90 days

- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

- Competitive Insurance: Health, vision, and dental coverage for you and your dependents

- Pet Insurance: Competitive coverage for your furry family members through ASPCA

- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

**Responsibilities**

**Principal Accountabilities & Deliverables**

- Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

- Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

- Offer guidance on budgeting, financial literacy, and loan repayment strategies

- Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

- Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

- Monitor and verify documentation for accuracy and compliance

- Stay informed about changes in federal, state, and institutional financial aid regulations

- Facilitate financial aid practices that meet compliance standards and maintain accurate records

- Prepare and submit required reports to governing agencies

- Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

- Collaborate with other departments to support student success and resolve financial aid-related issues

- Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

- Conduct entrance interviews and exit interviews as required by Federal regulation

- Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

- Generate reports and analyze data to identify trends and improve processes

- Other duties as assigned.

**Qualifications**

**Education / Experience**

- High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

- Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

- One (1) year of experience in a proprietary online higher education environment (preferred)

- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

**Skills**

- Knowledge of federal and state financial aid regulations and policies (preferred)

- Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

- Proficiency with Microsoft Office Suite

- Work effectively with diverse populations and build rapport with students and families

- Accurately interpret and apply financial aid regulations

- Explain complex financial aid concepts in a clear and accessible manner

- Adapt to changing regulations, technologies, and institutional priorities

**Standard Abilities**

- Able and willing to:

- Communicate, think, learn, and reason

- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

- Safely ambulate and/or maneuver when on-site at Company locations

- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

- Ability to use good judgment, problem-solving and decision-making skills

- Ability to maintain confidentiality and manage sensitive information with discretion

- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

- Ability to gain, understand and apply information and data as it relates essential functions of the position

- Ability to foster long-term relationships with stakeholders

**Work Environment**

- Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

- This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

- Travel Requirements

- No travel required

Financial Aid Advisor - Remote

**Financial Aid Advisor ****The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.**

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

-  Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

-  Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

-  Retirement Matching: 50% match on the first 6% of your contributions after 90 days

-  Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

-  Competitive Insurance: Health, vision, and dental coverage for you and your dependents

-  Pet Insurance: Competitive coverage for your furry family members through ASPCA

-  Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

**Responsibilities**

**Principal Accountabilities & Deliverables**

-  Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

-  Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

-  Offer guidance on budgeting, financial literacy, and loan repayment strategies

-  Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

-  Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

-  Monitor and verify documentation for accuracy and compliance

-  Stay informed about changes in federal, state, and institutional financial aid regulations

-  Facilitate financial aid practices that meet compliance standards and maintain accurate records

-  Prepare and submit required reports to governing agencies

-  Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

-  Collaborate with other departments to support student success and resolve financial aid-related issues

-  Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

-  Conduct entrance interviews and exit interviews as required by Federal regulation

-  Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

-  Generate reports and analyze data to identify trends and improve processes

-  Other duties as assigned.

**Qualifications**

**Education / Experience**

-  High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

-  Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

-  One (1) year of experience in a proprietary online higher education environment (preferred)

-  Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

**Skills**

-  Knowledge of federal and state financial aid regulations and policies (preferred)

-  Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

-  Proficiency with Microsoft Office Suite

-  Work effectively with diverse populations and build rapport with students and families

-  Accurately interpret and apply financial aid regulations

-  Explain complex financial aid concepts in a clear and accessible manner

-  Adapt to changing regulations, technologies, and institutional priorities

**Standard Abilities**

-  Able and willing to:

-  Communicate, think, learn, and reason

-  Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

-  Safely ambulate and/or maneuver when on-site at Company locations

-  Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

-  Ability to use good judgment, problem-solving and decision-making skills

-  Ability to maintain confidentiality and manage sensitive information with discretion

-  Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

-  Ability to gain, understand and apply information and data as it relates essential functions of the position

-  Ability to foster long-term relationships with stakeholders

**Work Environment**

-  Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

-  This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

-  Travel Requirements

-  No travel required

**Remote **

**Respiratory Therapy Instructor**

**3 Sub roles and part-time roles avalable**

**$40 per hour**

The instructor’s primary responsibilities are to provide active and effective learning for students in all applicable educational settings, act as professional and academic role models and commit to student satisfaction. This includes teaching in classrooms, labs, and outside the classroom during campus and student activities. This position delivers high-quality instruction to students, combining theoretical knowledge with practical, hands-on experience, develops and implements curriculum, assesses student progress, and ensures adherence to industry standards and best practices.

- These are Sub roles, approx 5-10 hrs weekly per diem. We have nights, weekend and daytime needs.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide:

-  Retirement Matching: 50% match on the first 6% of your contributions after 90 days

**Responsibilities**

-  Organize and deliver class objectives in a clear, concise manner

-  Foster and maintain an orderly, controlled, and safe environment for students in classrooms and labs

-  Maintain and prepare training aids, tools, and equipment in the classroom and lab

-  Maintain curriculum accuracy by keeping up to date on industry standards and practices

-  Evaluate student performance through assignments, exams, and practical assessments

-  Provide constructive feedback and support to students to help them achieve academic and professional success

-  Identify and report on any at-risk students; creates individualized success plans to mitigate attrition

-  Foster relationships with students to help them meet program competency requirements

-  Provide periodic and ad-hoc reporting to stakeholders

-  Meet with students and education personnel to discuss instructional programs and related issues

-  Provide and maintain regular, substantive interaction with students in online course components

-  Maintain accurate records of student attendance, grades, and progress

-  Deliver engaging lectures and lab sessions on assigned topics, diagnostic procedures, equipment operation and troubleshooting, etc.

-  Other duties as assigned

**Qualifications**

**Licenses/Certifications**

-  Unencumbered Respiratory Therapist license in the state where instruction occurs and a valid Registered Respiratory Therapist Credential (required)

**Education/Experience**

-  HS Diploma or GED (required)

-  The minimum qualification matrix outlines the education and experience requirements for instructors based on the individual program requirements.

-  Direct and specialized knowledge in the area of instruction (required)

-  HS Diploma or GED (required)

-  The minimum qualification matrix outlines the education and experience requirements for instructors based on the individual program requirements.

-  Direct and specialized knowledge in the area of instruction (required)

**Standard Skills**

-  Expertise in the area of assignment that demonstrates the skills needed to provide instruction

-  Design and deliver engaging educational content, adapting teaching methods to diverse learning styles

-  Build rapport with students, clinical partners, and colleagues, fostering a positive learning environment

-  Flexibility to stay current with industry advancements and incorporate new knowledge into teaching practices

-  Competence in evaluating student performance and providing constructive feedback

-  Excellent verbal and written communication skills for effective instruction and interaction with students and colleagues

-  Commitment to ongoing learning and participation in professional growth opportunities

**Standard Abilities**

-  Frequently (80% or more of workday)

-  Use hearing and sight (both near and far vision)

-  Communicate with students and provide direct instruction

-  Occasionally (up to 50% of workday)

-  Use fine motor skills to operate personal computers, manual and electrical (dental, automotive, mechanical, nursing, etc.) equipment, as well as various diagnostic or procedure equipment

-  Rarely (less than 20% of workday)

-  Lift, carry, push, or pull up to 50 pounds with the assistance of mechanical interventions, students, or other employees

-  Stoop, kneel, crouch, or crawl to provide instruction in labs and demonstrate procedures

-  Able and willing to:

-  Communicate, think, learn, and reason

-  Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

-  Safely ambulate and/or maneuver when on-site at Company locations

-  Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

-  Ability to use good judgment, problem-solving and decision-making skills

-  Ability to maintain confidentiality and manage sensitive information with discretion

-  Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

-  Ability to gain, understand and apply information and data as it relates essential functions of the position

-  Ability to foster long-term relationships with stakeholders

**Work Environment**

-  Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

-  On campus and on site work locations include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.

-  This position is designated as remote, hybrid, on site, or on campus to meet business needs. Remote and hybrid worksites must meet minimum technical standards for eligibility and participation.

-  No travel required.

Respiratory Therapy Instructor SUB

Financial Aid Advisor

The Financial Aid Advisor is responsible for providing guidance and assistance to students and families in navigating the financial aid process. This role involves evaluating student eligibility for financial aid, advising on funding options, and ensuring compliance with federal, state, and institutional regulations. The Financial Aid Advisor plays a critical role in helping students access the resources they need to achieve their educational goals.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

- Retirement Matching: 50% match on the first 6% of your contributions after 90 days

- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

- Competitive Insurance: Health, vision, and dental coverage for you and your dependents

- Pet Insurance: Competitive coverage for your furry family members through ASPCA

- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

- Hours: Monday - Friday 9 am - 6 pm with one day 10 am - 7 pm, and one Saturday per month from 9 am - 1 pm.

- Salary: $24.00 - $27.24 per hour

**Responsibilities**

**Principal Accountabilities & Deliverables**

- Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

- Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

- Offer guidance on budgeting, financial literacy, and loan repayment strategies

- Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

- Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

- Monitor and verify documentation for accuracy and compliance

- Stay informed about changes in federal, state, and institutional financial aid regulations

- Facilitate financial aid practices that meet compliance standards and maintain accurate records

- Prepare and submit required reports to governing agencies

- Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

- Collaborate with other departments to support student success and resolve financial aid-related issues

- Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

- Conduct entrance interviews and exit interviews as required by Federal regulation

- Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

- Generate reports and analyze data to identify trends and improve processes

- Other duties as assigned.

**Qualifications**

**Education / Experience**

- High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

- Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

- One (1) year of experience in a proprietary online higher education environment (preferred)

- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

**Skills**

- Knowledge of federal and state financial aid regulations and policies (preferred)

- Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)

- Proficiency with Microsoft Office Suite

- Work effectively with diverse populations and build rapport with students and families

- Accurately interpret and apply financial aid regulations

- Explain complex financial aid concepts in a clear and accessible manner

- Adapt to changing regulations, technologies, and institutional priorities

**Standard Abilities**

- Able and willing to:

- Communicate, think, learn, and reason

- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

- Safely ambulate and/or maneuver when on-site at Company locations

- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

- Ability to use good judgment, problem-solving and decision-making skills

- Ability to maintain confidentiality and manage sensitive information with discretion

- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

- Ability to gain, understand and apply information and data as it relates essential functions of the position

- Ability to foster long-term relationships with stakeholders

**Work Environment**

- Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

- This position is designated as Variable. This position is eligible for a remote, hybrid and/or on campus work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

- Travel Requirements

- No travel required

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