As a mission-driven pharmacy health expert, Clarest Health cares for every patient individually and holistically. By embracing modern technology and personalized medication data analytics, we support both professional care providers and home-based caregivers to advance a patient’s health at every step on their wellness journey.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

Clarest Health

Savvy Admin PROD

**Description**

**At Clarest Health ** , we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

The **Accounts Payable Coordinator ** is responsible for accurately and timely processing company payables, maintaining relationships with vendors and ensuring compliance with internal controls and accounting policies. The role supports the Accounts Payable Manager and Team Lead by managing invoice workflows, resolving discrepancies, and assisting with month end activities and projects as needed.

**Location: ** Remote

**Salary ** : $23 - $26 per hour

**Schedule: ** Monday to Friday – 9AM – 5:30PM EST

**What We Offer**

-  Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)

-  Paid Time Off

-  Free Virtual Care – Telemedicine

-  401k with company match

-  Referral Bonuses

-  Life Insurance

-  Make a difference in the lives of others!

-  We are growing and that means more opportunities

**Key Responsibilities**

Invoice Processing

-  Receive, review, and process for accuracy, appropriate approval and proper coding.

-  Ensure invoices comply with company policies and accounting standards.

-  Enter invoices into Coupa and NetSuite in a timely and accurate manner.

Vendor Management

-  Maintain accurate and up to date vendor records, including W-9s, payment terms and contact information.

-  Respond to vendor inquiries regarding invoice status and payments in a professional and timely manner.

-  Reconcile vendor statements and investigate and resolve discrepancies.

Compliance and Internal Controls

-  Follow established internal controls and segregation of duties. Maintain proper documentation to support audits and internal reviews Assist with internal and external audits as required.

Administrative & Team Support

-  Maintain organized records electronically in accordance with company record retention policies.

-  Collaborate with cross-functional teams to resolve invoice and payment issues.

-  Perform additional duties as assigned by the Accounts Payable Manager or Team Lead.

Performance Standards

-  Accurate and timely invoice processing.

-  Timely resolution of discrepancies and vendor inquiries.

-  Compliance with company policies and procedures.

-  Professional, cooperative, and responsive communication with coworkers and vendors.

-  The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

**Qualifications**

-  High school diploma or GED required; Associate’s degree in Accounting, Finance, or a related field preferred

-  Equivalent combination of education and accounts payable experience will be considered

**Skills + Abilities:**

-  Knowledge of Accounts Payable

-  Excel/Word/Outlook/ experience necessary

-  NetSuite experience preferred but not required

-  Coupa experience preferred but not required

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

Accounts Payable Coordinator

**Description**

At Clarest Health, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care byleveragingtechnology, industryexpertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.

We partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.

As a part of the Clarest Health team,you'llcontribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.

We’reseeking a dynamic Sr. Manager, Workforce Planning & Development to partner with our Vice President of People & Culture and enterprise leaders to design, launch, and manage workforce planning and development initiatives. In this hands-on, builder role, you’ll translate business needs into internal talent pipelines, career pathways, and development programs, leveraging workforce data, automation, and AI-enabled tools to drive scalable solutions. This is a strategic, senior individual contributor role focused on building programs and processes that strengthen internal mobility, leadership development, and organizational capability—~~**distinct from a traditional HR Business Partner or Generalist role.** ~~**Location: ** Remote (U.S. only; preference for candidates in the DMV area, as proximity to our Vienna, VA office can be helpful for periodic in-person meetings, though candidates outside this area are encouraged to apply)

Salary range: $90 - $119k + bonus eligible

Reports To: Vice President of People & Culture

Travel: Up to 10%

What We Offer:

- Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)

- Paid Time Off

- Free Virtual Care – Telemedicine

- 401k with company match

- Referral Bonuses

- Life Insurance

- Make a difference in the lives of others!

- We are growing and that means more opportunities

Key Responsibilities:

Talent Pipeline Development

- Build internal talent pipelines for priority roles by running talent review inputs, defining readiness criteria, and maintaining role-level pipeline views (now, next, later) with leaders.

- Build repeatable internal mobility mechanisms, including skills profiles, career architecture, job family mapping, and internal matching processes. Create simple templates and tooling that make it easy for managers to use.

- Set internal fill and mobility targets for priority roles and track progress. Partner with Talent Acquisition when external sourcing is required and provide the data and role insights needed to improve candidate flow and hiring outcomes.

Workforce Development Programs

- Design, launch, and run development programs that build internal pipelines, including internship, externship, rotation, onboarding, and role-based learning programs. Own program playbooks, operations, participant tracking, and continuous improvement.

- Build career pathways and career architecture for key roles, including job families, leveling, progression criteria, and mobility guides. Drive adoption by translating the framework into manager-ready tools and employee-facing materials.

- Build and scale role-based upskilling and reskilling programs, including defined learning paths, assessments, and on-the-job application. Use automation and AI-enabled tools to streamline administration, measurement, and content iteration where appropriate.

- Build training and enablement materials to support workforce programs, including slide decks, facilitator guides, job aids, toolkits, and lightweight e-learning content.

- Build and run leadership development programs that improve manager effectiveness and strengthen readiness for future roles. Define success measures, manage cohorts, and adjust content and delivery based on results.

Workforce Planning & Insights

- Build workforce planning models for priority functions, including hiring demand forecasts, capacity scenarios, and skill mix requirements. Create the underlying data sets and assumptions and refresh models as the business changes.

- Identify workforce capability gaps, future skill requirements, and supply risks using quantitative analysis. Convert findings into specific actions, such as hiring plans, internal movement targets, development priorities, and timing recommendations.

- Build dashboards, scorecards, and simple tools that leaders can use to monitor talent supply, workforce risk, readiness, and internal fill. Automate recurring reporting where possible and use AI-enabled tools to speed analysis and improve consistency.

- Support org design work tied to workforce plans by building spans and layers analyses, role and team design options, and decision materials. Translate future-state design into practical workforce impacts and staffing plans.

Workforce Initiatives & Innovation

- Design and test workforce pilots that improve capacity and capability, such as internal transfer and relocation processes, flexible staffing models, and workflow changes. Document what works and scale successful approaches.

- Own end-to-end execution for workforce programs and pilots, including scope, stakeholder alignment, launch, adoption, operational handoff, and the buildout of SOPs, templates, and tracking tools.

- Define success measures, build basic reporting, and iterate quickly based on results. Improve processes and use automation and AI-enabled tools to reduce manual work and increase consistency.

- Must adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

This list of responsibilities is not exhaustive and additional tasks may be assigned as needed.

Qualifications:

- Bachelor’s degree required; equivalent experience may substitute where appropriate; MBA preferred.

- Advanced coursework or certification in workforce planning, analytics, or talent strategy preferred.

- 7–10+ years of experience with deep specialization in workforce planning, talent strategy, workforce development, or people analytics.

- Proven ability to design and execute workforce programs and processes from concept through measurable outcomes (e.g., internal fill rate, readiness, time-to-fill, retention, and internal mobility).

- Hands-on experience building training materials and program toolkits. Proficient with core Microsoft tools (Excel, PowerPoint, Word) and comfortable using basic design tools (e.g., Canva or Adobe) to create clear, usable learning assets.

- Strong working skills in spreadsheets and data tools; experience with BI tools is preferred. Comfortable using automation and AI-enabled tools to improve execution and reporting.

Skills & Abilities:

- Builder Mentality: Designs and iterates models, templates, and tools from the ground up, continuously improving solutions through feedback and practical use.

- Analytical Rigor: Comfortable working with complex or messy data, validating assumptions, documenting methods, and using insights to drive decisions.

- Bias for Action: Moves quickly from idea to execution, piloting solutions, learning fast, and delivering practical results without waiting for perfect information.

- Comfort with Ambiguity: Navigates unclear inputs, aligns stakeholders, and turns uncertainty into clear, actionable plans.

- Strategic Thinking & Execution: Connects business strategy to workforce planning, creating structured approaches that achieve measurable outcomes.

- Innovation Mindset: Identifies and implements practical improvements to workforce processes and programs, leveraging technology and creative approaches when appropriate.

- Influence Without Authority: Builds credibility and drives results through strong partnerships and collaboration across teams.

- Execution Excellence: Delivers tangible results, balancing strategy, analytics, and operational follow-through to impact organizational performance.

Clarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job.

We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.

Senior Manager, Workforce Planning & Development (Remote Eligible)

**Description**

At Clarest Health , we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.

We partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.

As a part of the Clarest Health team, you'll contribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.

We’re seeking a dynamic Sr. Manager, Workforce Planning & Development to partner with our Vice President of People & Culture and enterprise leaders to design, launch, and manage workforce planning and development initiatives. In this hands-on, builder role, you’ll translate business needs into internal talent pipelines, career pathways, and development programs, leveraging workforce data, automation, and AI-enabled tools to drive scalable solutions. This is a strategic, senior individual contributor role focused on building programs and processes that strengthen internal mobility, leadership development, and organizational capability— **distinct from a traditional HR Business Partner or Generalist role.**

**Location: ** Remote (U.S. only; preference for candidates in the DMV area, as proximity to our Vienna, VA office can be helpful for periodic in-person meetings, though candidates outside this area are encouraged to apply)

Salary range: $90 - $119k + bonus eligible

Reports To: Vice President of People & Culture

Travel: Up to 10%

**What We Offer**

-  Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)

-  Paid Time Off

-  Free Virtual Care – Telemedicine

-  401k with company match

-  Referral Bonuses

-  Life Insurance

-  Make a difference in the lives of others!

-  We are growing and that means more opportunities

**Key Responsibilities**

Talent Pipeline Development

-  Build internal talent pipelines for priority roles by running talent review inputs, defining readiness criteria, and maintaining role-level pipeline views (now, next, later) with leaders.

-  Build repeatable internal mobility mechanisms, including skills profiles, career architecture, job family mapping, and internal matching processes. Create simple templates and tooling that make it easy for managers to use.

-  Set internal fill and mobility targets for priority roles and track progress. Partner with Talent Acquisition when external sourcing is required and provide the data and role insights needed to improve candidate flow and hiring outcomes.

Workforce Development Programs

-  Design, launch, and run development programs that build internal pipelines, including internship, externship, rotation, onboarding, and role-based learning programs. Own program playbooks, operations, participant tracking, and continuous improvement.

-  Build career pathways and career architecture for key roles, including job families, leveling, progression criteria, and mobility guides. Drive adoption by translating the framework into manager-ready tools and employee-facing materials.

-  Build and scale role-based upskilling and reskilling programs, including defined learning paths, assessments, and on-the-job application . Use automation and AI-enabled tools to streamline administration, measurement, and content iteration where appropriate.

-  Build training and enablement materials to support workforce programs, including slide decks, facilitator guides, job aids, toolkits, and lightweight e-learning content.

-  Build and run leadership development programs that improve manager effectiveness and strengthen readiness for future roles. Define success measures, manage cohorts, and adjust content and delivery based on results.

Workforce Planning & Insights

-  Build workforce planning models for priority functions, including hiring demand forecasts, capacity scenarios, and skill mix requirements. Create the underlying data sets and assumptions and refresh models as the business changes.

-  Identify workforce capability gaps, future skill requirements, and supply risks using quantitative analysis. Convert findings into specific actions, such as hiring plans, internal movement targets, development priorities, and timing recommendations.

-  Build dashboards, scorecards, and simple tools that leaders can use to monitor talent supply, workforce risk, readiness, and internal fill. Automate recurring reporting where possible and use AI-enabled tools to speed analysis and improve consistency.

-  Support org design work tied to workforce plans by building spans and layers analyses, role and team design options, and decision materials. Translate future-state design into practical workforce impacts and staffing plans.

Workforce Initiatives & Innovation

-  Design and test workforce pilots that improve capacity and capability, such as internal transfer and relocation processes, flexible staffing models, and workflow changes. Document what works and scale successful approaches.

-  Own end-to-end execution for workforce programs and pilots, including scope, stakeholder alignment, launch, adoption, operational handoff, and the buildout of SOPs, templates, and tracking tools.

-  Define success measures, build basic reporting, and iterate quickly based on results. Improve processes and use automation and AI-enabled tools to reduce manual work and increase consistency.

-  Must adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

This list of responsibilities is not exhaustive and additional tasks may be assigned as needed.

**Qualifications**

-  Bachelor’s degree required; equivalent experience may substitute where appropriate; MBA preferred.

-  Advanced coursework or certification in workforce planning, analytics, or talent strategy preferred.

-  7–10+ years of experience with deep specialization in workforce planning, talent strategy, workforce development, or people analytics.

-  Proven ability to design and execute workforce programs and processes from concept through measurable outcomes (e.g., internal fill rate, readiness, time-to-fill, retention, and internal mobility).

-  Hands-on experience building training materials and program toolkits. Proficient with core Microsoft tools (Excel, PowerPoint, Word) and comfortable using basic design tools (e.g., Canva or Adobe) to create clear, usable learning assets.

-  Strong working skills in spreadsheets and data tools; experience with BI tools is preferred. Comfortable using automation and AI-enabled tools to improve execution and reporting.

**Skills & Abilities**

-  Builder Mentality: Designs and iterates models, templates, and tools from the ground up, continuously improving solutions through feedback and practical use.

-  Analytical Rigor: Comfortable working with complex or messy data, validating assumptions, documenting methods, and using insights to drive decisions.

-  Bias for Action: Moves quickly from idea to execution, piloting solutions, learning fast, and delivering practical results without waiting for perfect information.

-  Comfort with Ambiguity: Navigates unclear inputs, aligns stakeholders, and turns uncertainty into clear, actionable plans.

-  Strategic Thinking & Execution: Connects business strategy to workforce planning, creating structured approaches that achieve measurable outcomes.

-  Innovation Mindset: Identifies and implements practical improvements to workforce processes and programs, leveraging technology and creative approaches when appropriate.

-  Influence Without Authority: Builds credibility and drives results through strong partnerships and collaboration across teams.

-  Execution Excellence: Delivers tangible results, balancing strategy, analytics, and operational follow-through to impact organizational performance.

Clarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job.

We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.

**Description**

At **Clarest Health **, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.

We partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.

As a part of the Clarest Health team, you'll contribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.

We’re seeking a dynamic**People & Culture Generalist ** to join our team! As a frontline contributor, the P&C Generalist will play a key role in delivering high-impact People & Culture services across multiple sites and the P&C Service Center. This position combines traditional HR expertise with modern People operations, leveraging data, technology, and proactive relationship management to drive consistent, positive employee experiences and support organizational goals.

**Location: ** This is a remote role. Preference will be given to those located in or able to work Eastern time zone hours to support business operations.

**Salary range: **$72 - $78k

**Reports To: ** Senior Director, People & Culture

**Travel: **Up to 10%

**What We Offer**

- Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)

- Paid Time Off

- Free Virtual Care – Telemedicine

- 401k with company match

- Referral Bonuses

- Life Insurance

- Make a difference in the lives of others!

- We are growing and that means more opportunities

**Key Responsibilities**

- Champion self-service by maintaining accurate, accessible P&C knowledge resources and SOPs in partnership and support of People Operations ensuring seamless collaboration and alignment across all people-related processes. Provides managers and associates with the tools and guidance needed to resolve routine inquiries independently, reducing repeat questions and driving consistent policy interpretation

- Execute all stages of the employee lifecycle, i.e. onboarding/offboarding, in accordance with Clarest policy and procedure

- Triage, manage, and escalate employee relations casework with a focus on people-oriented business outcomes ensuring quality documentation that identifies risk, adherence to compliance, and audit readiness

- Oversee and track the leave management and workers compensation processes internally and in partnership with site leadership and outside agencies, to include state and third-party services, ensuring comprehensive documentation, follow-up, adherence to applicable state and federal laws, and escalation as appropriate

- Use data fluency to review case trends, metrics, and analytics to find patterns and proactively address and escalate workforce needs

- Demonstrate proficiency with P&C technologies including HRIS platforms, case management systems, and AI-assisted workflows. Apply these tools to aid in streamlining operations, enhance service delivery, and support data-driven decision-making

- Actively contribute to the creation, review, and ongoing improvement of organizational policies

- Ensure consistent application of policies and compliance with state and federal employment laws. Support audit readiness and enterprise risk management through rigorous documentation and adherence to regulatory standards

- Executing frontline P&C service delivery for assigned client groups in alignment with service standards and SLA expectations. Partner with People Operations to identify recurring issues and process gaps to drive continuous improvement in processes

- Participate in projects and initiatives that advance organizational goals. Partner with leadership and P&C Business Partners to deliver departmental goals and foster a culture of continuous improvement

- PHR or SHRM-CP certification with clearly discernable works proving effort in maintaining knowledge regarding modern trends as it relates to People operations, data analytics, and technology

- Flexibility to support evolving business needs and contribute to team success through added duties as assigned to include keeping abreast of all labor laws that are in effect in the states in which we operate

- Must adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

~~This list of responsibilities is not exhaustive and additional tasks may be assigned as needed.~~

**Qualifications**

- Bachelor’s degree or equivalent work experience required

- 2-4 years of P&C experience, including:

- Employee relations support

- Proficiency in HRIS systems

- Knowledge of compliance requirements

- Expertise in onboarding processes

- Strong understanding of State and Federal labor laws

- Experience with performance management processes

**Skills & Abilities**

- Strong business acumen to support authentic communications to all levels of associates with clarity and in alignment with P&C values and goals

- Apply data fluency to collect, analyze, and interpret HR-related data

- Ability to assist in guiding organizational behavior by aligning with policy frameworks and established individual contributor leadership competencies

- Ability to lead self through adaptability by being composed during uncertainty, embracing new methodologies, and maintain performance while being able to pivot through changing priorities.

- Show accountability by taking ownership for results, learning from mistakes, and following through on commitments to build trust and drive for continuous improvement.

**We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.**

Clarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job

People & Culture Generalist

**Description**

**CSS Health ** (a division of Clarest Health) is a software company that supports health insurance companies by providing software solutions and outsourced services. We license software to help manage medical programs, particularly the Medication Therapy Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services, utilizing our team of pharmacists, clinicians, and support staff to conduct Comprehensive Medication Reviews (CMRs) for our clients' members. These reviews are crucial for maintaining high star ratings in Medicare Part D programs.

The**Clinical Interviewer - Pharmacist ** reports directly to the Supervising Pharmacist and provides individualized MTM services including, but not limited to: Comprehensive Medication Reviews, Adherence/Targeted Interventions, and Transitions of Care. The MTM Pharmacist will also assist with finalizing reviews completed by clinical staff members and assisting with Comprehensive Medication Review quality assurance.

**Location: ** Phoenix, AZ (Hybrid – 3 on-site / 2 remote)

**Salary **: $50.00 per hour (Non-Exempt)

**Schedule: ** Monday to Friday: 11AM – 7PM EST (9AM – 5PM EST Training)

**What We Offer:**

- Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)

- Paid Time Off

- Free Virtual Care – Telemedicine

- 401k with company match

- Closed-door Pharmacy - No more face-to-face meetings with customers (keep or remove depending on role)

- Referral Bonuses

- Life Insurance

- Make a difference in the lives of others!

- We are growing and that means more opportunities

**Key Responsibilities:**

- Delivering MTM services including but not limited to: Comprehensive Medication Reviews and Adherence/Targeted Interventions, and Transitions of Care to assess medication appropriateness and optimize medication therapy

- Performing accurate medication reconciliation/allergy review

- Provide patient education/counseling on chronic disease states (diabetes, hypertension, dyslipidemia, COPD)

- Assisting patients with medication costs using interventions such as formulary and therapeutic interchanges, pill splitting opportunities, and evaluating for unnecessary and/or duplicate medication therapies

- Assessing prescribed medication therapy for unnecessary medications, therapy gaps, ineffective/harmful medications, inappropriate doses, adverse drug reactions, and adherence

- Collaborate with the interdisciplinary care team, patients, and/or caregivers to identify and develop patient-specific disease state therapy goals

- Determine appropriate interventions to resolve medication therapy problems, achieve goals of therapy and prevent new medication therapy problems

- Finalizing comprehensive medication reviews completed by clinical staff members (LPNs, RNs, pharmacy student interns)

- Overseeing call center operations and communicating with CSS staff members to ensure that standard operating procedures are met

- Performing quality assurance reviews for clinical staff members, providing continuing medication education, and participation in clinical staff meetings

- Efficiently and accurately documenting all services provided

- Other duties may be assigned with company growth

- The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

**Qualifications:**

- BS in Pharmacy or PharmD from an accredited school of pharmacy

- Current license to practice Pharmacy in Arizona in good standing

**Skills + Abilities:**

- Knowledge and understanding of the 5 Core Elements of MTM services – 1) Medication Therapy Review – Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions, and 5) Documentation of Services

- Strong clinical therapeutic skills and knowledge of appropriate medication dosing in geriatric and adult populations

- Must be able to work independently and in a collaborative environment

- Strong Telephonic/Listening/Conflict Resolution Skills – Must be able to speak clearly and communicate both verbally and in writing with senior citizens, patients, and staff. Must be empathetic and exhibit active listening techniques, and be able to resolve potential patient conflict utilizing an appropriate tone

- Professional demeanor – Must be able to consistently maintain professional behavior while being dependable/reliable

- Self-management Skills – Self-motivated, organized, detail oriented, and manages time and resources effectively

- Knowledge of the Law/Strong Work Values – Must abide by state pharmacy law and CMS compliance measures, and ensure privacy and confidentiality as required by HIPAA and company guidelines. Must be able to follow all company and departmental processes and procedures

- Computer Competency – Must be able to efficiently multi-task between several different computer applications

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

Clinical Interviewer - Pharmacist

**Description**

At **Clarest Health **, we are a leading healthcare organization committed to transforming patient care through innovative pharmacy services and personalized medication management. Our mission is to deliver high-quality, patient-centered care by leveraging technology, industry expertise, and medication data analytics to improve clinical outcomes, streamline medication management, and drive cost-effective solutions.

We partner with healthcare providers and home-based caregivers to ensure the best care for every patient, enhancing patient health at every step. Our automated dispensing solutions and efficient pharmacy services improve the overall efficiency of healthcare operations while ensuring the highest standards of patient care.

As a part of the Clarest Health team, you'll contribute to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. Join us in our commitment to excellence, innovation, and improving healthcare outcomes for all.

We’re seeking a dynamic**People & Culture Generalist ** to join our team! As a frontline contributor, the P&C Generalist will play a key role in delivering high-impact People & Culture services across multiple sites and the P&C Service Center. This position combines traditional HR expertise with modern People operations, leveraging data, technology, and proactive relationship management to drive consistent, positive employee experiences and support organizational goals.

**Location: ** This is a remote role. Preference will be given to those located in or able to work Eastern time zone hours to support business operations.

**Salary range: **$72 - $78k

**Reports To: ** Senior Director, People & Culture

**Travel: **Up to 10%

**What We Offer:**

- Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)

- Paid Time Off

- Free Virtual Care – Telemedicine

- 401k with company match

- Referral Bonuses

- Life Insurance

- Make a difference in the lives of others!

- We are growing and that means more opportunities

**Key Responsibilities:**

- Champion self-service by maintaining accurate, accessible P&C knowledge resources and SOPs in partnership and support of People Operations ensuring seamless collaboration and alignment across all people-related processes. Provides managers and associates with the tools and guidance needed to resolve routine inquiries independently, reducing repeat questions and driving consistent policy interpretation

- Execute all stages of the employee lifecycle, i.e. onboarding/offboarding, in accordance with Clarest policy and procedure

- Triage, manage, and escalate employee relations casework with a focus on people-oriented business outcomes ensuring quality documentation that identifies risk, adherence to compliance, and audit readiness

- Oversee and track the leave management and workers compensation processes internally and in partnership with site leadership and outside agencies, to include state and third-party services, ensuring comprehensive documentation, follow-up, adherence to applicable state and federal laws, and escalation as appropriate

- Use data fluency to review case trends, metrics, and analytics to find patterns and proactively address and escalate workforce needs

- Demonstrate proficiency with P&C technologies including HRIS platforms, case management systems, and AI-assisted workflows. Apply these tools to aid in streamlining operations, enhance service delivery, and support data-driven decision-making

- Actively contribute to the creation, review, and ongoing improvement of organizational policies

- Ensure consistent application of policies and compliance with state and federal employment laws. Support audit readiness and enterprise risk management through rigorous documentation and adherence to regulatory standards

- Executing frontline P&C service delivery for assigned client groups in alignment with service standards and SLA expectations. Partner with People Operations to identify recurring issues and process gaps to drive continuous improvement in processes

- Participate in projects and initiatives that advance organizational goals. Partner with leadership and P&C Business Partners to deliver departmental goals and foster a culture of continuous improvement

- PHR or SHRM-CP certification with clearly discernable works proving effort in maintaining knowledge regarding modern trends as it relates to People operations, data analytics, and technology

- Flexibility to support evolving business needs and contribute to team success through added duties as assigned to include keeping abreast of all labor laws that are in effect in the states in which we operate

- Must adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

~~This list of responsibilities is not exhaustive and additional tasks may be assigned as needed.~~

**Qualifications:**

- Bachelor’s degree or equivalent work experience required

- 2-4 years of P&C experience, including:

- Employee relations support

- Proficiency in HRIS systems

- Knowledge of compliance requirements

- Expertise in onboarding processes

- Strong understanding of State and Federal labor laws

- Experience with performance management processes

**Skills & Abilities:**

- Strong business acumen to support authentic communications to all levels of associates with clarity and in alignment with P&C values and goals

- Apply data fluency to collect, analyze, and interpret HR-related data

- Ability to assist in guiding organizational behavior by aligning with policy frameworks and established individual contributor leadership competencies

- Ability to lead self through adaptability by being composed during uncertainty, embracing new methodologies, and maintain performance while being able to pivot through changing priorities.

- Show accountability by taking ownership for results, learning from mistakes, and following through on commitments to build trust and drive for continuous improvement.

**We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.**

Clarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job

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