Customer Service Rep - Exports
Riviera Beach, FL
Full-time
Onsite
1 month ago
About the role
Job Description
We Deliver the Goods:
Position Summary:
Provide prompt, accurate, and detail-oriented support to customers and Export Sales representatives by processing orders, resolving inquiries, and maintaining strong relationships. Ensure efficient multitasking and administrative assistance while working collaboratively in a team environment using Microsoft Office tools.
Required Qualifications
High School Diploma/GED or Equivalent Experience
6 Months - 1 Year customer service experience or related area
Positive attitude with professional demeanor, enjoy working with people and ability to problem solve
Must be proficient in Microsoft systems including Office, Excel and Outlook
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
Provide prompt, accurate, and detail-oriented support to customers and Export Sales representatives by processing orders, resolving inquiries, and maintaining strong relationships. Ensure efficient multitasking and administrative assistance while working collaboratively in a team environment using Microsoft Office tools.
- Ensure that customers are provided with prompt and accurate service
- Enhance customers relationship with the company and making sure their needs are met
- Support Export sales reps and their initiatives
- Input customer orders accurately and timely
- Answer questions and resolve problems for customers and Export sales team
- Provide administrative/clerical support directly to our customers and our Export Sales team
- Must be extremely detail oriented and highly organized
- Multitask in a timely manner
- Attention to Accuracy
- Ability to work as a Team member working environment
- Knowledge of Microsoft office products such as Word, Excel, Outlook
- Other duties as assigned
- Performs other duties as assigned
- Complies with all policies and standards
Required Qualifications
High School Diploma/GED or Equivalent Experience
6 Months - 1 Year customer service experience or related area
Positive attitude with professional demeanor, enjoy working with people and ability to problem solve
Must be proficient in Microsoft systems including Office, Excel and Outlook
Skills
Food and Beverage ServicesOther