Purpose Under the direction of the Senior OnCore Administrator, this position contributes to the implementation, maintenance, and optimization of UPMC's Clinical Trial Management System (OnCore) and related ancillary platforms. As an integral member of the OnCore team, the role blends technical expertise with collaborative engagement to ensure system integrity, enhance user experience, and support the evolving needs of clinical research. Please note that this position is in-office three days per week. Responsibilities
Application Design & Development
Build and configure system applications tailored to operational and research needs
Complete initial setup and ensure alignment with organizational goals
System Maintenance & Integration
Support ongoing system enhancements and integrations
Monitor outputs to detect errors and maintain data integrity
Data Operations & Quality Control
Perform data entry, collection, cleaning, and query resolution
Evaluate upgrade impacts and contribute to platform improvement strategies
User & Technical Support
Assist with OnCore functionality and usability improvements
Support help desk operations for issue resolution and user inquiries
Cross-Team Collaboration
Work closely with internal and external stakeholders including Finance, Clinical Research, Health System, Project Managers, Vendors, and Consultants
Ensure deadlines, goals, and schedules are met efficiently
Additional Duties
Perform other related duties as required or assigned
Qualifications
Bachelor's degree in related field or equivalent experience required
Experience in clinical trial or a research related field preferred
Strong organizational and time management skills
Ability to work both independently and as part of a team
Clinical Research Professional Certification or related certification is a plus
Experience with other CTMS or financial data systems in support of clinical research
Experience providing technical support to customers
Software implementation experience preferred
Licensure, Certifications, And Clearances UPMC is an Equal Opportunity Employer/Disability/Veteran