CHAGEE is a modern tea house with over 5,000 locations worldwide, focused on serving freshly handcrafted teas that captivate all five senses, making every visit to our stores a memorable escape from the everyday. 
As the leading premium tea house operator in China, Singapore, Malaysia and Thailand, we strive to provide a unique and memorable tea experience.

Our 500 acre CHAGEE Tea Farm is located in the Yunnan province of China. At over 1,500 meters above sea level, this serves as the optimal atmosphere for the growth of tea plants, which delivers our fresh, premium flavors to you.

CHAGEE is dedicated to promoting wellness and community, providing a mindful space where guests can relax, revitalize, and reconnect over an exquisite cup of tea, which gave birth to our moto, "CHAGEE together".

Headquartered in CA, we are commencing the U.S. expansion of corporately-owned tea houses in Southern California. Join us as we revive and reintroduce tea culture to the world!

Industry: Food and Beverage Retail
Company Size: 10,001+ employees

CHAGEE USA

Savvy Admin PROD

CHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,500 locations globally.

We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit.

**Overview**

Elevate your career with CHAGEE as a Senior Manager, Total Rewards.

Through our stores across China, Asia Pacific, and the United States, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand its presence in the US market. This is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.

**The Modern Tea Movement starts with you. ** At CHAGEE, we're connecting the world through modern tea — making friends, pouring tea, and building careers along the way. Join a team rooted in tradition, fueled by purpose, and scaling a global movement across North America.

**What You'll Do**

- Compensation Strategy: Develop and implement competitive compensation structures that attract and retain top talent, ensuring alignment with industry benchmarks and internal equity.

- Benefits Management: Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other ancillary benefits, tailored to meet the diverse needs of our workforce.

- Incentive Programs: Design and manage incentive plans for corporate office and retail store employees, aligning rewards with performance metrics and business objectives.

- Policy Development: Establish and maintain Total Rewards policies and procedures, ensuring compliance with federal, state, and local regulations, as well as alignment with Chagee’s organizational goals.

- Mobility Support: Manage and support employee mobility programs, facilitating seamless transitions for employees relocating domestically or internationally, and ensuring compliance with relevant policies and regulations.

- Market Analysis: Conduct regular market analyses to assess competitiveness of Chagee’s Total Rewards offerings, making data-driven recommendations for adjustments as necessary.

- Team Leadership: Lead and mentor a team of C&B professionals, fostering a culture of continuous improvement, collaboration, and excellence.

- Stakeholder Collaboration: Partner with HR, Finance, and other departments to ensure cohesive and strategic implementation of Total Rewards programs.

- Communication: Develop and deliver clear communications to employees regarding Total Rewards programs, ensuring understanding and appreciation of the offerings.

**Experience You Need To Be Successful**

- Minimum of 5-8 years of progressive experience in Compensation and Benefits, with a focus on the retail sector; experience in the food and beverage industry is a plus.

- North American Expertise: In-depth knowledge of North American C&B practices, regulations, and market trends.

- Incentive Program Design: Proven experience in developing and managing incentive programs for both corporate and retail environments.

- Leadership Skills: Proven track record of leading and developing high-performing teams.

- Analytical Abilities: Strong analytical skills with the ability to interpret data and make informed decisions.

- Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.

- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., CCP, CEBS) preferred.

**What We Offer**

- Hybrid work schedule for a balanced life

- 401K with company match to secure your future

- Yearly bonus opportunity

- Comprehensive medical, dental, and vision insurance

- On-site fitness center and wellness programs

- Exclusive discounts at our tea locations, theme parks, and gyms

- Generous paid time off starting at 15 days, plus 7 federal holidays

- Opportunities for continuous education and scholarships

- Income protection including Disability, Life, and AD&D insurance

- Bereavement leave for those difficult times

Join our team and be part of a brand that's as refreshing as our tea! We're excited to see how your talents will help us grow and create memorable experiences for our customers.

The estimated total cash compensation for this position is **$123,800 — $185,700 **, inclusive of base salary and estimated bonus. Final compensation will be determined based on the selected candidate and may vary depending on factors including (but not limited to): relevant knowledge and experience, skills, education, certifications, overall qualifications, and your specific work location.

Don't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate American tea enthusiasts. Apply now and be part of something truly extraordinary!

CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.

Senior Manager, Total Rewards

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