Since 1985, Central SC Habitat for Humanity has provided more than 286 homes in partnership with individuals and organizations across Richland and Lexington Counties in the Midlands of South Carolina. 

But Habitat provides more than just housing. Habitat homeowners receive financial education, and learn about building and maintaining their own homes, all while paying an affordable mortgage. Habitat believes that a decent place to live, and an affordable mortgage, creates a situation where homeowners can save more, invest in education, pursue opportunity and have more financial stability. With our help, homeowners achieve the strength, stability and independence they need to build a better future for themselves and for their families.

Industry: Non-profit Organizations
Company Size: 11-50 employees

Central South Carolina Habitat for Humanity

Savvy Admin PROD

**POSITION SUMMARY **

The Chief Operating Officer (COO) serves as the organization’s senior leader responsible for translating strategy into execution across all lines of business. This role provides oversight of construction, homeowner services, finance operations, volunteer engagement, and organizational systems to ensure the affiliate operates efficiently, sustainably, and at scale. The COO is accountable for day-to-day operations, cross-functional alignment, and production outcomes, ensuring that Central South Carolina Habitat for Humanity delivers high-quality homes,

strong homeowner experiences, and sound financial performance. This role is critical to advancing the organization’s capacity to grow, standardize operations, and achieve its strategic goals.

Reports to: Chief Executive Officer

Located in: Columbia, SC

**AREAS OF RESPONSIBILITY **

**Operational Leadership & Execution **

- Lead all day-to-day operations with a focus on production, efficiency, and accountability

- Ensure homes and repairs are delivered on time, within budget, and to quality standards

- Drive alignment across construction, homeowner services, and finance

- Identify and eliminate operational bottlenecks, particularly in land, permitting, and construction timelines

- Establish and maintain standard operating procedures (SOPs) across departments

**Strategic Implementation & Growth **

- Partner with the CEO to execute the strategic plan and growth targets

- Translate high-level goals into clear operational plans, timelines, and metrics

- Build systems to support scaling production, including land pipeline development and vendor

- relationships

- Lead organizational readiness for growth, including staffing, systems, and partnerships

**Financial & Business Operations **

- Oversee operational budgets, job costing, and financial performance in partnership with finance staff

- Ensure strong financial discipline across all projects and programs

- Monitor key metrics including: Cost per home, Build cycle time, Pipeline conversion, and ReStore/operational contributions

- Support audit readiness, compliance, and internal controls

**Talent & Team Leadership **

- Directly manage senior staff and build a high-performing, accountable leadership team

- Provide coaching, performance management, and professional development

- Strengthen cross-department collaboration and communication

- Lead organizational structure alignment as the affiliate grows

- Direct Reports Include: Director of Operations, Director of Construction, Director of Housing Strategies, Community Engagement Coordinator, Senior Accountant, Accountant

**Systems, Process Improvement & Organizational Excellence **

- Lead continuous improvement initiatives across all departments

- Implement data-driven decision-making and performance tracking

- Develop and monitor dashboards and KPIs

- Ensure compliance with Habitat for Humanity International standards and best practices

- Strengthen systems that support consistency, scalability, and accountability

**QUALIFICATIONS **

- Bachelor’s degree required; MBA or advanced degree preferred

- 7+ years of senior leadership experience with operational oversight in housing, construction, real estate development, or related field strongly preferred

- Experience managing complex, multi-functional teams

- Strong financial acumen, including budgeting and performance management

- Demonstrated success in building systems, scaling operations, and leading change

- Nonprofit experience preferred

- A systems thinker who sees how all parts of the organization connect

- A builder and operator who can turn vision into execution

- Comfortable with complexity and ambiguity

- Data-driven and results-oriented

- A collaborative leader who builds trust while holding teams accountable

Chief Operating Officer

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Central South Carolina Habitat for Humanity

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