

Industry: Banking
Company Size: 201-500 employees

Capital Bank, N.A.

Savvy Admin PROD

**About Us**

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

**Position Purpose**

As a key player on the Technology Team, the Senior Business Systems Analyst plays a critical role in driving successful delivery of Strategic Projects, new technical solutions, and Technology initiatives by acting as a bridge between business stakeholders and delivery teams.

**This Role Is Anchored On Three Core Capabilities**

- Working closely with technology teams (Project Management, Developer, Data, QA, and Implementation, Vendor) to successfully deliver new solutions and ensure the intended business outcomes and value are realized.

- Partnering with business leaders to understand problems, evaluate options, and articulate clear business cases.

- Translating those needs into well‑defined business and functional requirements that enable predictable, high‑quality delivery.

The Senior Business Systems Analyst operates as a senior individual contributor, partnering with all business and technical partners, externally and across the organization. The Senior Business Systems Analyst will be owning complex problem spaces, working independently with stakeholders, and supporting initiatives that span technology, data, process, and analytics.

**Position Responsibilities**

**Business Partnership & Business Case Development**

- Partner closely with business leaders and subject matter experts to understand business objectives, pain points, risks, and opportunities.

- Facilitate discovery conversations to clarify problems, define desired outcomes, and evaluate solution options.

- Develop and articulate clear, structured business cases, including problem statements, scope, assumptions, benefits, risks, budget and success metrics.

- Support prioritization decisions by helping stakeholders understand trade‑offs, value, and delivery implications.

- Act as a trusted advisor to business partners throughout the lifecycle of initiatives.

**Requirements Gathering & Analysis**

- Lead end‑to‑end requirements activities for complex initiatives, from discovery through delivery.

- Elicit, analyze, document, and validate: Business requirements, Functional and non‑functional requirements, Process flows and current/future state definitions, Data and reporting requirements.

- Translate business needs into clear, consumable artifacts (e.g., user stories, acceptance criteria, requirements documents) that engineering and delivery teams can execute against.

- Ensure requirements are traceable to business objectives and measurable outcomes.

- Manage scope and requirement changes, partnering with stakeholders to assess impact and make informed decisions.

**Delivery & Cross‑Functional Collaboration**

- Work closely with product managers, project managers, engineers, data teams, and QA to support successful execution.

- Serve as the primary point of clarity for business intent throughout delivery.

- Participate in delivery checkpoints and agile ceremonies as needed to ensure alignment.

- Proactively identify gaps, risks, or ambiguities and drive resolution.

**Education And Experience Required**

- Bachelor’s degree required; advanced degree a plus.

- 6–10+ years of experience as a Business Analyst or Business Systems Analyst.

- Experience supporting technology‑enabled initiatives in financial services or other regulated environments preferred.

**Required Skills And Competencies**

- Proven ability to understand business problems and translate them into clear business cases and actionable requirements.

- Strong experience partnering directly with business stakeholders at multiple levels.

- Experience working in financial services environments, with exposure to core banking, digital banking, deposit and lending, CRM, integration, and data platforms.

- Familiarity with financial services applications and solutions such as:

- CRM platforms (e.g., Salesforce)

- Core banking systems (e.g., Fiserv)

- Digital and online banking platforms (e.g., Q2)

- Digital account opening and application platforms (e.g., MANTL)

- Loan origination and credit platforms (e.g., Abrigo)

- Integration and middleware solutions (e.g., MuleSoft)

- Cloud based data platforms and analytics environments (e.g., Azure, Snowflake)

- Experience working with system integrators and vendor provided solutions, including the ability to translate business needs into vendor requirements and evaluate solution options.

- Ability to quickly learn new platforms and apply prior domain and system knowledge to unfamiliar technologies.

- Excellent written and verbal communication skills, with the ability to clearly articulate complex concepts.

- Strong analytical, problem‑solving, and facilitation skills.

- Experience working in agile, waterfall and/or hybrid delivery environments.

- Comfort operating independently in a fast‑paced, evolving environment.

**Technical Knowledge And Skills**

- Strong technical fluency and the ability to provide direction and clarity across business and technology teams.

- Solid understanding of modern technology delivery environments, including: Application development and system integrations, APIs, data flows, platform‑based architectures and Cloud‑based and vendor‑hosted solutions

- Experience preferred with banking applications and solutions:

- Ability to understand and discuss technical trade‑offs with engineering, data, and product teams, and clearly communicate implications back to business stakeholders.

- Experience defining functional and non‑functional requirements, including performance, security, scalability, and compliance considerations.

- Familiarity with agile and hybrid delivery models, including backlog management, user stories, acceptance criteria, and iterative delivery.

- Comfort working with technical documentation, diagrams, and artifacts to support shared understanding across teams.

**Other**

Ability to travel within a defined market area.

**Compensation**

- Base Salary Range: $100,000 - $120,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.

- We are hiring in: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL. Candidates in other locations will receive the pay range tied to their specific area.

- Additional Compensation: This role will include a yearly annual target bonus based on individual performance.

**Working Arrangements**

- This is a hybrid role. (highly qualified candidates may be eligible for a 100% remote working arrangement)

**Why Join Us?**

- Join a growing company with a culture that fosters an entrepreneurial spirit

- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?

- Company Contributions to your 401k - Regardless of your contribution

- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!

- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

~~Supporting Businesses. Helping People. Strengthening Communities.~~

**Capital Bank, N.A. is an affirmative action and equal opportunity employer. **

Senior Business Systems Analyst

**About Us**

Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

**Position Purpose**

The Portfolio Manager III is responsible for working with an assigned commercial loan portfolio to manage loan renewals, loan extensions, collection of financial statements, credit underwriting/ evaluation, loan structuring, and exception monitoring. The Portfolio Manager also works closely with the Credit Manager to manage the Bank’s high-risk loans including remediation, collection or liquidation of these non-performing loans.

**Position Responsibilities**

- Conduct appropriate financial analysis and research to underwrite loan renewals, extensions and modifications. Analyze and structure the renewal proposals, complete the underwriting and evaluation process to ensure that deadlines are consistently met.

- Ensure all required documentation is collected and maintained as required by existing policy.

- Conduct thorough reviews of current portfolio clients whose loans are maturing or facilities being renewed including review of financials, site visits, and assessment of general business information and other factors that would be indicators of risk.

- In partnership with the Relationship Manager Team, establish and maintain relationships with current and prospective customers.

- Leverage customer knowledge to proactively identify and recommend opportunities to cross-sell additional loan and non-credit products to clients.

- Ensure loan terms and conditions adhere to established credit policy. Ensure compliance with applicable federal, state and local laws and regulations, agency guidelines and organization policies.

- Provide timely and accurate reporting to senior management.

- Work with outside vendors and professionals to remedy situations as needed.

- Perform/create corporate financial spreads utilizing the Sageworks Software Program

- Responsible for supporting and maintaining an assigned Portfolio of business relationships and meeting annual goals/metrics accordingly.

**Minimum Education & Experience**

- Bachelor's degree in relevant field or equivalent work experience

- 10+ years of experience in a commercial lending environment with proven experience in credit evaluation, portfolio risk assessment and/or special assets

- Experience as a Relationship Manager is a plus.

**Technical Knowledge And Skills**

- Thorough knowledge of commercial lending process including credit evaluation and underwriting.

- Strong organizational skills with proven ability to set priorities in a multi-task environment and meet deadlines.

- Demonstrates excellent critical thinking skills.

- Detailed knowledge and understanding of credit and financial analysis tools and techniques.

- Ability to identify and quantify business risks as well as the key drivers of risk and focus decisions accordingly, especially with complex credits.

- Ability to produce a quality product at a high volume.

- Strong written and verbal communication skills.

- Ability to lead a customer call.

- Exhibits a bias towards action; takes ownership of the process.

- Ability to accurately interpret lending policy and apply same to the management of the portfolio.

- Thorough knowledge of banking regulations and laws governing commercial lending.

- Demonstrated proficiency with Microsoft Office with specific capability in Word and Excel.

**Other: **Ability to travel within a defined market area.

**Compensation**

- Base Salary Range: $120,000 - $150,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.

- Additional Compensation: This role will include a yearly annual target bonus based on individual performance.

**Working Arrangements**

- This is a hybrid role expected to work in office Monday - Thursday. This person will ideally sit out of our Reston, VA office location. You will be able to work remotely on Friday.

**Why Join Us?**

- Join a growing company with a culture that fosters an entrepreneurial spirit

- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?

- Company Contributions to your 401k - Regardless of your contribution

- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!

- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

~~Supporting Businesses. Helping People. Strengthening Communities.~~

**Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. **

VP, Portfolio Manager III

**About Us**

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

**Position Responsibilities**

- Lead initial implementation of Salesforce and MuleSoft (Integrations, API and Intelligent Document Processing) platform working closely with third party integration partner. Ensure platform strategy, architecture. quality releases and production stability holding accountable for delivery and SLAs.

- Act as a senior technical advisor, partnering with business and IT leaders to deliver business value. Maintain, administer and implement enhancements post initial launch in a steady state mode.

- Ensure platforms meet security, regulatory and audit requirements, including access controls and data protection.

- Drive operational excellence, including support models, monitoring, and continuous improvement to reduce incidents focusing on automation, DevOps maturity, performance, and scalability.

**Minimum Education & Experience**

- Bachelor’s degree in computer sciences, Information Technology or related field.

- Minimum 5 years of experience in Salesforce development and technical leadership. Strong experience with Salesforce Financial Services Cloud or complex Sales/Service Cloud environments

- Minimum 3 years of experience in MuleSoft with integrations including Intelligent Document Processing (IDP) for document ingestion, extraction and workflow automation.

- Deep understanding of:

- Salesforce security and data models

- MuleSoft API design and integration patterns

- REST/SOAP APIs, OAuth, JSON, XML

- Experience working in regulated or financial services environments

- Strong communication skills with technical and business stakeholders

- Experience with CI/CD, DevOps, and release management for Salesforce and MuleSoft

**Technical Knowledge And Skills**

- Salesforce Certifications (Platform Developer II, Integration Architecture Designer, etc.)

- MuleSoft Certifications (Developer or Integration Architect)

**Other**

- Ability to travel as required.

**Compensation**

- Base Salary Range: $100,000-$135,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.

- Additional Compensation: This role will include a yearly annual target bonus based on individual performance

- We are hiring in: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL. Candidates in other locations will receive the pay range tied to their specific area

**Working Arrangements**

- This is a 100% remote role.

**Why Join Us?**

- Join a growing company with a culture that fosters an entrepreneurial spirit

- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!

- Company Contributions to your 401k - Regardless of your contribution

- Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!

- Generous Paid Time Off and Paid Holidays.

**Supporting Businesses. Helping People. Strengthening Communities.**

**Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. **

Salesforce & MuleSoft Technical Leader

Explore job opportunities at Capital Bank, N.A. with Savvy's AI recruiter platform. View open positions, learn about the company culture, and apply directly through our intelligent recruitment system.

Capital Bank, N.A.

Jobs