Position: Systems Administrator Location: Hybrid (3-4 days remote; 1-2 days onsite in Baltimore area) Specialized Experience:
At least one (1) year of experience administering multiuser, shared processor systems and data communications networks.
Minimum of one (1) years’ experience required in administering Windows Server 2003-2012, VMWare, and Microsoft SCCM
Preferred:
Minimum of one (1) years’ experience required in network troubleshooting and administration
Duties and Responsibilities (should have handled similar duties):
Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours).
Support of third-party Commercial-Off-The-Shelf (COTS) solutions.
On-site support as and when required (travel will be involved and will be reimbursed )