Location: Tarentum, PA Department: Claims Department At Blackburn's Physicians Pharmacy, our mission is simple: People first, Be kind, & Work together, for our patients, our employees, and our community . We are seeking a detail-oriented and motivated Claims Processing Specialist to join our growing Claims Department and help ensure timely, accurate, and compliant insurance claim processing for the patients we serve. This role is ideal for someone who thrives in a fast-paced healthcare environment and has experience with medical billing, insurance authorizations, claims follow-up, or healthcare documentation. Position Summary The Claims Processing Specialist is responsible for managing third-party medical claims, insurance documentation, and reauthorization processes to support uninterrupted patient care and timely reimbursement. This position plays a key role in reducing denials, maintaining compliance, and supporting operational efficiency across the claims process. Success in this role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities while meeting strict filing deadlines. Key Responsibilities
Process and review third-party medical claims for accuracy, completeness, and compliance
Manage insurance documentation, authorizations, and requalification requirements
Verify benefits, authorization requirements, and payer guidelines for various insurance plans
Create, submit, monitor, and track documentation and authorization requests in a timely manner
Follow up on prescription renewals and required documentation to avoid delays in patient care
Work collaboratively with internal departments, providers, patients, and insurance payers to resolve claim issues and denials
Utilize reporting tools and work queues to prioritize follow-up and maintain productivity
Identify trends impacting reimbursement or claims processing and communicate findings to management
Assist with denial resolution and process improvement initiatives to increase efficiency and reduce write-offs
Maintain accurate records and ensure all documentation is audit-ready
Support additional departmental projects and responsibilities as assigned
What We Offer
Meaningful work that directly supports patients receiving essential healthcare equipment and services
A collaborative and supportive team environment
Opportunities for ongoing training, professional development, and career growth
Competitive compensation and benefits
A mission-driven workplace where your contributions make a real difference every day
Qualifications
Strong attention to detail with excellent organizational and time-management skills
Effective written and verbal communication abilities
Ability to manage multiple tasks and work efficiently in a deadline-driven environment
Strong interpersonal skills and ability to collaborate across teams
Proficient computer and data-entry skills
Experience in healthcare, medical billing, DME/HME, or insurance claims processing preferred
Knowledge of medical third-party billing and insurance authorization processes preferred
Familiarity with Medicare, Medicaid, and commercial insurance plans is a plus