Medication History Technician – Make Every Patient Interaction Count What We're Looking For
Detail-oriented professional with strong accuracy in documentation and medication history collection
3 years pharmacy technician experience in a hospital environment preferred
Two (2) years of technician experience in a retail or hospital setting/health system required
High school diploma or equivalent required
Active PTCB Certification (CPhT) and Louisiana Pharmacy Technician License required upon hire
Ability to work independently, prioritize tasks, and adapt to a fast-paced environment
Knowledge of drug names (brand/generic), dosages, and formulations
Strong communication and customer service skills
Basic computer skills, including Microsoft Office
Ability to obtain required certifications (Career Ladder, CPR/BLS) within 60 days of hire
Why You'll Love Working With Us At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
A comprehensive benefits program for you and your family
Professional development and support
Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state
Check out our employee perks: https://www.brgeneral.org/about/careers/perks
What You Will Do The Medication History Technician is responsible for obtaining accurate and complete medication histories for patients presenting through the Emergency Department, newly admitted patients, and pre-surgical patients (via phone). This role ensures timely and precise documentation to support medication reconciliation and safe patient care.
Obtain complete and accurate medication histories using multiple sources
Conduct interviews with patients and caregivers (in-person and by phone)
Review pharmacy records, hospital MARs, and third-party systems to verify medications
Document medication histories in the electronic health record for physician review
Communicate with pharmacies, providers, and insurers to validate medication details
Identify and resolve discrepancies and collaborate with pharmacists and physicians
Prioritize workload based on patient care needs and departmental demands
Coordinate with nurses, physicians, and care teams to identify high-priority patients
Perform medication history quality audits
Assist with Emergency Department medication distribution and unit inspections
What Sets BRG Apart At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters. With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care. _Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us._