Amazon Connect Developer
6 - 10 years
New Jersey, United States
Contract
Remote
1 month ago
About the role
Job Title: Amazon Connect Developer
Location: Remote
Job Description:
We are looking for an experienced Amazon Connect Developer with strong expertise in designing, developing, and supporting cloud-based contact center solutions using Amazon Connect and AWS services.
Required Skills:
Responsibilities:
Experience:
8+ years of IT experience
3+ years of hands-on Amazon Connect experience preferred
If I missed your call ! Please drop me a mail.
Thank you,
Harish
Talent Acquisition
Astir IT Solutions, Inc - An E-Verified Company
Email:[email protected]
Direct : 7326946000*788
50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080
www.astirit.com
Location: Remote
Job Description:
We are looking for an experienced Amazon Connect Developer with strong expertise in designing, developing, and supporting cloud-based contact center solutions using Amazon Connect and AWS services.
Required Skills:
- Strong experience with Amazon Connect development and administration
- Hands-on experience with AWS services such as Lambda, Lex, CloudWatch, S3, DynamoDB, API Gateway, and IAM
- Experience in building IVR call flows and contact center solutions
- Strong knowledge of contact flows, routing profiles, queues, and user management in Amazon Connect
- Experience integrating Amazon Connect with CRM systems and third-party applications
- Knowledge of real-time and historical reporting solutions
- Experience with REST APIs and microservices architecture
- Good understanding of voice technologies and telephony concepts
- Experience with scripting languages such as Python, Node.js, or Java
- Strong troubleshooting and debugging skills
- Excellent communication and client-facing skills
Responsibilities:
- Design and develop Amazon Connect contact center solutions
- Create and maintain IVR workflows and routing strategies
- Integrate Amazon Connect with internal and external systems
- Develop AWS Lambda functions and backend integrations
- Monitor system performance and troubleshoot production issues
- Work closely with business and technical teams to gather requirements
- Support deployment, testing, and production releases
- Maintain security, compliance, and best practices across AWS services
- Preferred Qualifications:
- AWS Certification is a plus
- Experience with Amazon Lex chatbots
- Experience in Agile/Scrum environments
- Banking, healthcare, or telecom domain experience preferred
Experience:
8+ years of IT experience
3+ years of hands-on Amazon Connect experience preferred
If I missed your call ! Please drop me a mail.
Thank you,
Harish
Talent Acquisition
Astir IT Solutions, Inc - An E-Verified Company
Email:[email protected]
Direct : 7326946000*788
50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080
www.astirit.com
Skills
Information TechnologyHealth Care ProviderInformation Technology & ServicesIT Services and IT Consulting