Company Description Argent Credit Union is a member-owned, not-for-profit financial cooperative headquartered in Chester, Virginia, with four locations across the Richmond-metro area. Established in 1956 to serve the employees of the DuPont Spruance facility, Argent now proudly supports nearly 30,000 members. Membership is open to individuals who live, work, attend school, worship, or volunteer in Chesterfield, Henrico, Hanover counties, or the City of Richmond, as well as their eligible family members. At Argent, we prioritize returning value to our members through lower loan rates, higher savings rates, and reduced fees while supporting the financial needs of our communities. Role Description This is a full-time on-site role for a Training Specialist based in Chester, VA. The Training Specialist is responsible for designing, developing, and delivering training programs to enhance employee skills and performance. Key responsibilities include creating instructional materials, conducting engaging training sessions, and evaluating their effectiveness to ensure quality and alignment with organizational goals. The role also involves fostering strong communication with employees, supporting onboarding efforts, and addressing ongoing development needs. Qualifications
Strong skills in Communication and Customer Service
Expertise in Training & Development and Training delivery methods
Proficiency in Instructional Design and course material creation
Ability to provide effective training in both individual and group settings
Experience in assessing training needs and evaluating program effectiveness
Excellent organizational and time-management skills
Experience in the financial services/credit union industry is a plus
Bachelor’s degree in Education, Human Resources, or a related field preferred