We are an industry leading medical aesthetics group that is partnering with or acquiring best-in-class clinics across the USA. We provide world-class support to our partner-clinics, helping our partners and clients achieve their personal and professional goals.

Industry: Wellness and Fitness Services
Company Size: 2-10 employees

Annie Aesthetic

Savvy Admin PROD

**About Us**

Annie Aesthetic (“Annie”) is a private equity strategy focused on the medical aesthetics industry. Annie is a low-profile platform that is acquiring and operating best-in-class medical aesthetics businesses across the United States. We work alongside each of our clinics, providing financial and operational support to aid in their growth. We take an approach that optimizes for the best long-term outcomes for all parties - owners, employees, clients, and investors alike. We intentionally foster a performance-oriented, dynamic culture that values ownership, pragmatism, humility, and collaboration.

Role Overview

The Director of Operations will play a critical role in driving clinic performance and supporting growth initiatives. Reporting to the COO, the Director will partner with a subset of our portfolio companies, collaborating with on-site Clinic Managers to ensure operational excellence. This role offers a unique blend of strategic oversight and hands-on management, ideal for a dynamic, results-oriented individual with a passion for leading teams and growing businesses.

Duties and Responsibilities

~~Operational Leadership~~

- Oversee clinic strategy development and subsequent execution in partnership with the executive team and on-site Clinic Manager

- Coach and train Clinic Managers on optimizing clinic operations and owning the PnL, KPI’s, and adherence to SOPs. Implement requisite meeting structure and ensure proper documentation / tracking is established for remote management.

- Manage Annie Aesthetic Operations Associate assigned to each clinic. Coach and train on management of clinics and various internal workstreams.

~~Strategic Planning & Execution~~

- For new acquisitions, lead the post-close integration, including the onboarding of clinic employees and Zenoti (EMR) implementation.

- Assist with developing cross-functional project plans, SOP’s, and checklists for day-to-day operations and larger workstreams such as Zenoti management, hiring, onboarding, training, inventory management etc.

- Use strategic frameworks and project management techniques to help guide people through uncertainty; manage multiple and potentially conflicting priorities; identify and manage complex dependencies.

~~Vendor Management & Compliance~~

- Partner with Clinic Managers and the Zenoti team to troubleshoot issues and optimize our utilization of the software. Stay up-to-date with Zenoti product knowledge and proactively plan future adoption areas to streamline operations and increase revenue.

- Interface with the third party vendors for day-to-day needs of the clinic and ad-hoc items including: pharma / clinical, marketing, IT, maintenance / building management, etc.

- Ensure adherence to regulatory requirements in each clinic related to business licenses and permits and clinical compliance and best practices.

Education / Experience

- Bachelor’s degree required

- 5+ years of experience in consulting or operations management, with a focus on multi-site operations or M&A.

**Skills / Abilities**

- Strong interpersonal skills with proven ability to build trusted relationships across all levels of the organization.

- Ability to operate in fast-paced, ambiguous environments with a focus on results.

- Track record of successfully managing multiple work streams and optimizing processes

- Excellent written and verbal communication skills with the ability to articulate complex concepts clearly and sensitive items with kindness

- Advanced user of Excel; EMR and/or CRM experience is a plus

- Technology integration experience is preferred

- Open to travel as required

**Benefits**

- Competitive compensation including salary, bonus, and equity

- Remote with travel to partner locations as needed. The Director will cover clinics on the Western US, so preference will be given to candidates living in the region.

- Health reimbursement plan

- 401K plan

- Flexible schedule

Director of Operations

Explore job opportunities at Annie Aesthetic with Savvy's AI recruiter platform. View open positions, learn about the company culture, and apply directly through our intelligent recruitment system.

Annie Aesthetic

Jobs