Benefits Coordinator
5+ years
Northbrook, IL
$48k - $55k/year
Full-time
Hybrid
1 month ago
About the role
Title: Benefits Coordinator
FLSA Status : Full Time Employee/Exempt
Reports to: Benefits Operations Manager
Purpose:
The Benefits Coordinator supports the Benefits Specialist in the day-to-day administration of employee benefits programs and assists employees with benefit-related questions and processes. This entry-level role provides administrative and customer service support to the Benefits team while gaining hands-on experience in employee benefits, HR systems, and compliance processes.
The ideal candidate is organized, detail-oriented, eager to learn, and enjoys helping support the benefits team and employees navigate benefit programs and HR processes.
ESSENTIAL FUNCTIONS:
Benefits Administration Support
Employee Support
Administrative Duties
Vendor & Team Coordination
Qualifications
Required
Preferred
Technical Skills
Key Competencies
Work Environment
Compensation & Benefits
NOTE:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.
FLSA Status : Full Time Employee/Exempt
Reports to: Benefits Operations Manager
Purpose:
The Benefits Coordinator supports the Benefits Specialist in the day-to-day administration of employee benefits programs and assists employees with benefit-related questions and processes. This entry-level role provides administrative and customer service support to the Benefits team while gaining hands-on experience in employee benefits, HR systems, and compliance processes.
The ideal candidate is organized, detail-oriented, eager to learn, and enjoys helping support the benefits team and employees navigate benefit programs and HR processes.
ESSENTIAL FUNCTIONS:
Benefits Administration Support
- Assist with employee benefit enrollments, changes, and terminations
- Support new hire onboarding and benefits orientation
- Help maintain accurate employee benefit records and files
- Assist with open enrollment preparation and communications
- Process benefit forms and supporting documentation
Employee Support
- Respond to basic employee questions regarding benefits and eligibility
- Direct employees to appropriate resources, carriers, or HR team members
- Provide excellent customer service while maintaining confidentiality
- Assist employees with completing enrollment forms and required paperwork
Administrative Duties
- Enter and update employee information in HR and benefits systems
- Assist with benefit audits and reconciliation tasks
- Support payroll deduction verification processes
- Prepare reports, spreadsheets, as needed
Vendor & Team Coordination
- Communicate with insurance carriers and vendors regarding routine requests
- Assist Benefits team with special projects and administrative support
- Help coordinate employee communications and benefit notices
- Monitor ongoing reports to ensure accuracy, eligibility and follow up coordination information
Qualifications
Required
- High school diploma or equivalent
- Strong organizational and communication skills
- Basic computer proficiency, including Microsoft Office
- Strong attention to detail and accuracy
- Ability to handle confidential information professionally
- Positive attitude and willingness to learn
Preferred
- Associate’s or bachelor’s degree in Human Resources, Business, or related field
- Internship, administrative, customer service, or office experience
- Interest in Human Resources or employee benefits
Technical Skills
- Microsoft Outlook, Word, and Excel
- Basic data entry and reporting skills
- Familiarity with office equipment and business communication tools
- Ability to learn HRIS and benefits administration systems
Key Competencies
- Customer service mindset
- Strong communication skills
- Dependability and professionalism
- Time management and organization
- Team collaboration
- Problem-solving and adaptability
Work Environment
- Full-time position
- Hybrid work environment
- Standard business hours Monday through Friday
Compensation & Benefits
- Competitive salary based on experience
NOTE:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.
Skills
Human Resources ServicesAdministrative