Account Manager
6 - 10 years
Atlanta Metropolitan Area
Full-time
Hybrid
1 month ago
About the role
About us
Altoura is a pioneer in spatial computing, offering the industry’s only no-code platform for creating immersive experiences in training, collaborative design, and sales. Our cutting-edge solutions operate in augmented reality (AR) and virtual reality (VR), enabling hybrid workers to collaborate, train, visualize, and learn from any location, at any time, using any device.
In addition, our award-winning consulting arm, Altoura Studios , provides expert support to help organizations rapidly plan, build, deploy, and measure solutions - generating actionable insights and fast feedback.
About the Role
Altoura is seeking a high-impact Account Manager to accelerate growth across our existing enterprise customer base while driving strategic Account-Based Marketing (ABM) initiatives to acquire new customers—especially OEMs, manufacturing leaders, and industrial or life sciences organizations.
This role is ideal for a consultative, proactive relationship builder with experience expanding strategic accounts, uncovering whitespace, and driving personalized cross-sell and upsell motions. You will collaborate closely with Sales, Professional Services, and Marketing to deepen engagement in current accounts and execute targeted ABM campaigns that attract similar, high-value customers and OEM partners.
As part of a small and agile sales team, you’ll operate with high autonomy, helping to shape account strategy, expansion frameworks, and customer engagement motions. This role is well-suited for someone who thrives in a startup environment—comfortable creating structure where it doesn’t yet exist while executing hands-on account growth work.
This position is based in Atlanta, serving as Altoura’s regional presence in a key industrial and enterprise hub.
Key Responsibilities
1. Drive Growth in Existing Accounts
2. Lead ABM Programs to Acquire Similar Customers
3. Develop Pipeline with OEMs and Strategic Partners
4. Account Strategy, Forecasting & Planning
Required Qualifications
Preferred Experience
What Success Looks Like
Why Join Altoura
At Altoura, you’ll play a critical role in shaping the future of immersive training and frontline workforce enablement. You’ll work with industry leaders in manufacturing, life sciences, and industrial operations-helping them transform how they train, support, and empower their teams.
Altoura is a pioneer in spatial computing, offering the industry’s only no-code platform for creating immersive experiences in training, collaborative design, and sales. Our cutting-edge solutions operate in augmented reality (AR) and virtual reality (VR), enabling hybrid workers to collaborate, train, visualize, and learn from any location, at any time, using any device.
In addition, our award-winning consulting arm, Altoura Studios , provides expert support to help organizations rapidly plan, build, deploy, and measure solutions - generating actionable insights and fast feedback.
About the Role
Altoura is seeking a high-impact Account Manager to accelerate growth across our existing enterprise customer base while driving strategic Account-Based Marketing (ABM) initiatives to acquire new customers—especially OEMs, manufacturing leaders, and industrial or life sciences organizations.
This role is ideal for a consultative, proactive relationship builder with experience expanding strategic accounts, uncovering whitespace, and driving personalized cross-sell and upsell motions. You will collaborate closely with Sales, Professional Services, and Marketing to deepen engagement in current accounts and execute targeted ABM campaigns that attract similar, high-value customers and OEM partners.
As part of a small and agile sales team, you’ll operate with high autonomy, helping to shape account strategy, expansion frameworks, and customer engagement motions. This role is well-suited for someone who thrives in a startup environment—comfortable creating structure where it doesn’t yet exist while executing hands-on account growth work.
This position is based in Atlanta, serving as Altoura’s regional presence in a key industrial and enterprise hub.
Key Responsibilities
1. Drive Growth in Existing Accounts
- Own a portfolio of enterprise accounts, ensuring high satisfaction and maximizing lifetime value.
- Partner with customers to understand their business objectives and proactively position Altoura’s products and services to drive measurable outcomes.
- Build and execute account expansion plans, including upsell, cross-sell, license expansion, and expansion into new business units.
- Establish trusted advisor relationships with stakeholders across operations, training, IT, and leadership.
2. Lead ABM Programs to Acquire Similar Customers
- Collaborate with Marketing to design and execute 1:1 and 1:few ABM campaigns targeting accounts that mirror our ideal customer profile.
- Personalize outreach, content, and engagement based on industry, buyer role, and use case.
- Generate pipeline by identifying and engaging new contacts within existing accounts and leveraging champions or customer advocates to open doors.
- Actively create new opportunities through personalized outreach, relationship building, and value-driven conversations.
- Track and analyze ABM performance, optimizing programs for greater conversion and pipeline growth.
- Identify high-potential prospects through pattern recognition and use-case alignment.
3. Develop Pipeline with OEMs and Strategic Partners
- Identify and engage OEMs and ecosystem partners who can benefit from Altoura’s platform and training solutions.
- Partner with internal teams to develop co-selling and co-marketing opportunities.
- Understand OEM business models and articulate the value of partnering with Altoura to enhance their products, reduce service costs, or improve customer enablement.
4. Account Strategy, Forecasting & Planning
- Maintain accurate forecasting and pipeline management in HubSpot.
- Collaborate with Professional Services on renewals to ensure a proactive and seamless growth motion.
- Surface field insights to inform product strategy, partner enablement, and marketing initiatives.
Required Qualifications
- 5+ years of experience in account management, enterprise sales, or similar growth roles.
- Proven success expanding revenue within existing accounts in SaaS, XR/AR/VR, industrial tech, or training technology environments.
- Experience with ABM strategies and tools (e.g., demand gen platforms, personalized outreach, industry-targeted campaigns).
- Strong relationship-building skills across both technical and business stakeholders.
- Proven ability to navigate complex customer organizations and build multi-level stakeholder relationships.
- Excellent communication skills with the ability to translate complex solutions into business value.
- Experience selling into manufacturing, beverage/CPG, industrial, energy, life sciences, OEM, or field-service-oriented organizations (highly preferred).
- Ability to travel to customer sites and industry events as needed.
Preferred Experience
- Experience with frontline workforce solutions, immersive training, XR, or digital transformation technologies.
- Experience partnering with OEMs or strategic alliances.
- Familiarity with structured account planning frameworks.
What Success Looks Like
- Expanded revenue across your existing accounts within the first 12 months.
- Documented, multi-threaded account maps with clear strategies for relationship coverage and expansion.
- New opportunities generated through proactive outreach and partner engagement—not just inbound leads.
- Strong adoption and utilization of Altoura solutions across customer teams.
- Acquisition of new OEM and enterprise logos through targeted ABM motions.
- Strong, trust-based relationships with customers, partners, and internal teams.
Why Join Altoura
At Altoura, you’ll play a critical role in shaping the future of immersive training and frontline workforce enablement. You’ll work with industry leaders in manufacturing, life sciences, and industrial operations-helping them transform how they train, support, and empower their teams.
Skills
Software DevelopmentSales and business development