ALTIOS International

Field Service Technician

ALTIOS International
Fredericksburg, VA
Hybrid
1 month ago

About the role

We are recruiting a Field Service Technician for one of our clients, an international high-technology industrial company specialized in advanced detection and protection systems, serving strategic and mission-critical environments.
Based in Fredericksburg, Virginia , you will support the company’s growing installed base across North America, ensuring the proper functioning, maintenance and deployment of technical equipment in the field.
MISSIONS
As a Field Service Technician , you support the installation, maintenance and performance of equipment across North America.
You perform preventive and corrective maintenance , troubleshoot technical issues, and carry out on-site interventions to ensure equipment reliability and customer satisfaction. You also support the installed base through repair, calibration and technical follow-up.
You contribute to the installation and commissioning of systems , ensuring proper setup and performance. You provide basic technical support and training to end users.
You act as a key point of contact for customers in the field , ensuring responsiveness and quality of service.
You work closely with teams in France, sharing field feedback and contributing to continuous improvement.
The role includes hands-on work at the Fredericksburg site, as well as some travel across North America, as well as . An initial training period in France is planned.
PROFILE
You have a technical background (electronics, instrumentation, mechanical, mechatronics or similar) and 3 to 8 years of experience in a hands-on role such as Field Service Technician, Maintenance Technician or Technical Support.
You are comfortable working directly on equipment, performing maintenance and troubleshooting issues independently.
You have strong customer-facing skills , with the ability to explain technical topics clearly and support users.
You are reliable, proactive and solution-oriented , with the ability to adapt to different environments.
You enjoy working in a small team environment while collaborating with international teams.
Fluent English is required; French is a plus.
WHY JOIN OUR CLIENT?
You will join a growing North American operation within an international high-technology company whose solutions contribute to protecting people and critical environments.
You will be part of a small, dynamic team in the U.S. , with direct exposure to both operational field work and international collaboration, offering a strong learning curve and the opportunity to grow alongside the business.

Skills

International Trade and Development
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