Experienced providers, Treatment for a wide variety of mental health issues, 3 convenient locations. Mental Health, Anxiety, Addictions. Call 781-436-3352

Industry: Medical Practices
Company Size: 11-50 employees

ALL CARE HOMECARE, LLC

Savvy Admin PROD

**Job Summary: **. We are seeking a highly organized and compassionate Administrative Assistant to support the daily operations of a small mental health clinic. This hybrid role involves both in-person and virtual responsibilities, including patient coordination, administrative support, and assisting with clinical workflows. The ideal candidate is detail-oriented, professional, and comfortable working in a fast-paced healthcare environment

**Key Responsibilities**

- Greet and check in patients both in-person and virtually

- Answer and manage incoming phone calls, including triaging inquiries

- Schedule, reschedule, and confirm patient appointments

- Coordinate new patient intakes and onboarding processes

- Manage referrals and follow-up with external providers

- Process releases of information (ROI) and medical records requests

- Perform insurance verification and assist with prior authorizations

- Utilize Quest Diagnostics electronic lab systems for ordering, tracking, and managing lab results

- Communicate lab orders and results between providers and patients as needed

- Provide administrative support for PMHNP/clinical intern coordination, including onboarding and training

- Maintain accurate patient records and documentation in the EMR system

- Conduct appointment reminder calls/messages

- Assist in overseeing and supporting daily clinic operations

- Ensure compliance with HIPAA and confidentiality standards

**Qualifications**

- Previous administrative experience in a healthcare or mental health setting preferred

- Experience with Quest Diagnostics or electronic lab systems strongly preferred

- Strong organizational and multitasking skills

- Excellent communication and interpersonal skills

- Experience with insurance verification and prior authorizations preferred

- Familiarity with EMR systems is a plus

- Ability to work both independently and as part of a team

- Professional, reliable, and detail-oriented

**Work Environment**

- Hybrid role requiring both on-site presence and remote work

- Collaborative and supportive clinical team environment

**Job Posted by ApplicantPro **

Hybrid (In-person & Virtual

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ALL CARE HOMECARE, LLC

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