Leave Of Absence Specialist
Costa Mesa, CA
Full-time
Remote
1 month ago
About the role
Company Description
AAA Auto Club Enterprises, a part of the AAA federation, serves over 17 million members across 21 states with a mission to deliver legendary service and beneficial products. With over 14,000 employees and partnerships with independent businesses, the organization emphasizes peace of mind and value for its members. AAA operates more than 300 branches, manages 23 call centers handling over 24 million calls annually, and provides digital services through AAA.com and the AAA Mobile app, used more than 54 million times per year. Committed to diversity, inclusion, and belonging, AAA fosters a workplace where employees can thrive and grow in their careers. The organization is dedicated to its core values: respect, teamwork, relevance, character, and commitment.
Role Description
This is a full-time, on-site Leave of Absence Specialist position located in Costa Mesa, CA. The Leave of Absence Specialist will manage and administer leave programs including FMLA, CFRA, short-term and long-term disability, and other leave types, ensuring compliance with applicable laws and company policies. Primary responsibilities include processing leave requests, maintaining accurate records, providing guidance to employees regarding leave policies, and collaborating with HR, payroll, and management to support employees’ needs. The specialist will also monitor leave trends, create reports, and recommend improvements to leave administration processes.
Qualifications
AAA Auto Club Enterprises, a part of the AAA federation, serves over 17 million members across 21 states with a mission to deliver legendary service and beneficial products. With over 14,000 employees and partnerships with independent businesses, the organization emphasizes peace of mind and value for its members. AAA operates more than 300 branches, manages 23 call centers handling over 24 million calls annually, and provides digital services through AAA.com and the AAA Mobile app, used more than 54 million times per year. Committed to diversity, inclusion, and belonging, AAA fosters a workplace where employees can thrive and grow in their careers. The organization is dedicated to its core values: respect, teamwork, relevance, character, and commitment.
Role Description
This is a full-time, on-site Leave of Absence Specialist position located in Costa Mesa, CA. The Leave of Absence Specialist will manage and administer leave programs including FMLA, CFRA, short-term and long-term disability, and other leave types, ensuring compliance with applicable laws and company policies. Primary responsibilities include processing leave requests, maintaining accurate records, providing guidance to employees regarding leave policies, and collaborating with HR, payroll, and management to support employees’ needs. The specialist will also monitor leave trends, create reports, and recommend improvements to leave administration processes.
Qualifications
- Strong knowledge of leave administration policies, including FMLA, CFRA, and disability leave.
- Experience with employee communication, including providing clear guidance on leave processes and policies.
- Ability to handle confidential information with discretion and maintain accurate records.
- Proficiency in using HR systems for tracking leave and generating reports.
- Analytical skills to monitor trends and provide recommendations for process improvements.
- Attention to detail and ability to meet deadlines in a fast-paced environment.
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- Certification in HR or Leave Administration (e.g., SHRM-CP, CPDM) is a plus.
Skills
Insurance