Hospitality & Housekeeping Manager
Sarasota, FL
Full-time
Onsite
1 month ago
About the role
At 81 Oaks Senior Living, we believe the environment our residents live in directly shapes their comfort, dignity, safety, and overall experience. We are seeking a strong, hands-on Hospitality & Housekeeping Manager to lead and elevate housekeeping and laundry operations across both Assisted Living and Memory Care.
Bilingual communication skills in both English and Spanish are strongly preferred for this role, as this position is responsible for clearly communicating standards, expectations, training, and operational direction across a diverse team.
This is a highly visible operational leadership role responsible for setting standards, building accountability, developing team members, and ensuring the community consistently reflects the elevated experience we strive to provide for residents and families.
Position Overview
Key Responsibilities
Qualifications
What We’re Looking For
Why Join 81 Oaks?
Bilingual communication skills in both English and Spanish are strongly preferred for this role, as this position is responsible for clearly communicating standards, expectations, training, and operational direction across a diverse team.
This is a highly visible operational leadership role responsible for setting standards, building accountability, developing team members, and ensuring the community consistently reflects the elevated experience we strive to provide for residents and families.
Position Overview
- Oversee all housekeeping and laundry operations throughout the community
- Ensure resident rooms and common areas consistently meet elevated cleanliness standards
- Lead staff scheduling, training, accountability, and operational execution
- Support infection control, sanitation, and survey readiness efforts
- Maintain organized, efficient, and residentfocused housekeeping systems
Key Responsibilities
- Lead housekeeping operations across Assisted Living and Memory Care
- Conduct inspections and reinforce detailed cleaning expectations
- Oversee resident laundry and inhouse laundering of dining linens
- Address resident and family concerns professionally and proactively
- Manage department scheduling and staffing coverage
- Provide coaching, training, and accountability to housekeeping staff
- Ensure compliance with AHCA, Department of Health, and community standards
- Promote professionalism, organization, and operational efficiency
Qualifications
- Previous housekeeping leadership experience required
- Senior living, healthcare, hospitality, or related leadership experience preferred
- Bilingual English/Spanish communication skills strongly preferred
- Strong organizational and communication skills
- Ability to lead both strategically and handson within daily operations
- Knowledge of infection control and sanitation standards preferred
What We’re Looking For
- A leader who takes ownership and initiative
- Strong attention to detail and operational consistency
- Ability to coach teams while maintaining accountability
- A hospitalityminded professional who values resident experience
- Someone willing to step in wherever needed to support the team
Why Join 81 Oaks?
- Opportunity to help shape and elevate operational standards
- Residentcentered culture focused on dignity, kindness, and hospitality
- Collaborative leadership environment
- Ability to make a meaningful impact on resident quality of life
Skills
Hospitals and Health Care