At OU Health, we take pride in serving Oklahoma as a destination of choice for treating severe and life-threatening conditions. We are uniquely positioned as Oklahoma's flagship academic health system in partnership with the University of Oklahoma. 

Join us in inspiring hope and making a meaningful impact. You can be part of something greater than yourself, whether you’re a nurse, physician, student, or in another support role.  

Why OU Health? 
- Inclusive Culture: A workplace where everyone belongs. 
- Career Development: Opportunities for growth and advancement. 
- Innovation and Excellence: Encouraging innovative thinking and continuous improvement. 

We are proud to serve Oklahoma with advanced technology and expert care, leading with compassion, civility, and inclusion. Our values push us forward in our journey to become Oklahoma’s Employer of Choice.  

Be part of a community that values your unique skills and perspectives. Together, we can make OU Health the destination of choice for the healthcare needs of all Oklahoman’s.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

OU Health

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**Position Title**

Patient Experience Specialist

**Department**

Patient Experience

**Job Description**

The Patient Experience Specialist supports the organization’s patient experience (PX) program through data analysis, consultation, education, and process improvement initiatives. Serving as a key resource on patient experience data, regulatory requirements, and best practices, this professional collaborates with and consults leaders and staff across OU Health to assess needs, identify barriers, and implement strategies that improve patient experience outcomes across the organization.

**Essential Responsibilities**

~~Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.~~

- Coordinates interdisciplinary patient experience initiatives by influencing outcomes through collaboration, consultation, and shared accountability without direct authority.

- Provides consultative support to leaders and departments by translating patient experience strategy, data insights, and best practices into operational action.

- Facilitates meetings, workgroups, and improvement activities, guiding teams toward defined goals, timelines, and measurable outcomes.

- Supports oversight of patient experience initiatives by tracking progress, monitoring outcomes, and identifying risks and opportunities for improvement.

- Analyzes and synthesizes patient experience data to develop recommendations, communicate trends, and support leadership decision-making.

- Supports others including team members by sharing knowledge, modeling effective practices, and reinforcing consistent patient-centered behaviors.

- Builds and maintains cross-functional relationships to advance patient experience goals and support integrated care delivery.

- Demonstrates sound professional judgment, accountability, and discretion when handling sensitive stakeholder concerns and organizational priorities.

- Contributes to the sustainability of patient experience programs through documentation, standardization, and continuous improvement efforts.

- Engages in ongoing professional and leadership development, demonstrating readiness for expanded responsibility and future people leadership roles.

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**General Responsibilities**

Performs other duties as assigned.

**Minimum Requirements**

**Education: ** Bachelor’s degree required.

**Experience: **At least 1 year of experience in patient experience, quality improvement, healthcare operations, or other related healthcare function required.

**Licensure/Certifications/Registrations Required**

Certified Patient Experience Professional (CPXP) issued by The Beryl Institute required within 1 year of hire.

**Knowledge, Skills & Abilities**

- Knowledge of patient experience principles, metrics, and best practices.

- Understanding of regulatory and accreditation standards related to patient experience.

- Skill in analyzing data and translating insights into actionable recommendations for leaders and committees.

- Process improvement and project management skills.

- Ability to consult, influence, and lead without direct authority.

- Strong presentation and facilitation skills across all organizational levels.

- Excellent verbal and written communication skills.

- Proficiency in Microsoft Office and data visualization tools.

- Skill in consultative leadership, including coaching leaders and peers on best practices and improvement strategies.

- Ability to support programmatic and operational initiatives, including coordination, outcome tracking, and identification of improvement opportunities.

- Strong capability to build and maintain cross-functional relationships and collaborate effectively across departments.

- Professional judgment, accountability, and discretion when managing sensitive information or stakeholder concerns.

- Ability to mentor or support others, contributing to team development and consistent practice.

**Current OU Health Employees - Please click **HERE**to login.**

**OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. **

Patient Experience Specialist

We know a Porsche is a special purchase and you will never drive another vehicle that measures up to it's standards. Come experience the Porsche Huntington difference.

Industry: Retail
Company Size: 11-50 employees

Porsche Huntington

Porsche HuntingtonJoin our all-new, state-of-the-art Generation 5 facility

Porsche Huntington is seeking an enthusiastic, professional, and customer-focused individual to join our team as a Porsche Host / Guest Experience Specialist. As we move into our brand-new Generation 5 facility, we are looking for someone who will create an exceptional first impression and deliver a world-class experience to every guest who walks through our doors.

This role is ideal for someone with hospitality, concierge, luxury retail, customer service, or guest relations experience who thrives in a fast-paced environment and enjoys creating memorable experiences.

Responsibilities:

-  Greet and welcome guests with professionalism and enthusiasm

-  Create a warm, premium, and personalized experience for every customer

-  Assist

Please do it

PORSCHE HOST / GUEST EXPERIENCE SPECIALISTPorsche HuntingtonJoin our all-new, state-of-the-art Generation 5 facility

Porsche Huntington is seeking an enthusiastic, polished, and customer-focused individual to join our team as a Porsche Host / Guest Experience Specialist. As we transition into our brand-new Generation 5 facility, we are looking for someone who will help create a first-class experience from the moment our guests arrive.

The Porsche Host is often the first and last interaction a customer has during their visit. We are seeking someone who is energetic, friendly, detail-oriented, and passionate about delivering exceptional customer service in a luxury environment.

Position Responsibilities:

-  Greet all guests promptly and professionally upon arrival

-  Create a welcoming, premium experience for every customer and visitor

-  Assist with directing guests to the appropriate departments and personnel

-  Ensure customer waiting and reception areas remain clean, organized, and presentable

-  Offer beverages and assist with guest comfort and accommodations when appropriate

-  Maintain awareness of showroom activity and assist with guest flow

-  Support customer events, dealership activities, and special functions

-  Answer incoming phone calls and assist with general inquiries as needed

-  Build positive relationships with customers and provide an exceptional guest experience that reflects the Porsche brand

-  Assist with various administrative and operational tasks as assigned

Qualifications:

-  Prior experience in hospitality, concierge services, luxury retail, customer service, or guest relations preferred

-  Excellent communication and interpersonal skills

-  Positive attitude with a professional appearance and demeanor

-  Ability to multitask and work efficiently in a fast-paced environment

-  Strong organizational skills and attention to detail

-  Team-oriented mindset with a willingness to help where needed

-  Weekend availability may be required

-  Basic computer skills preferred

Why Join Porsche Huntington?

-  Opportunity to work in a brand-new, cutting-edge Generation 5 Porsche facility

-  Join a growing team with a culture centered around excellence and customer satisfaction

-  Work within a luxury automotive environment representing one of the most recognized brands in the world

-  Opportunities for growth and career development

Porsche Huntington is an Equal Opportunity Employer and values diversity in the workplace.

PORSCHE HOST / GUEST EXPERIENCE SPECIALIST

JAK Travel Agency specializes in creating personalized cruise and all-inclusive vacation experiences designed to make travel stress-free and memorable. We work closely with trusted travel partners to plan trips that fit our clients’ preferences, budgets, and travel goals, handling the details from start to finish.

In addition to serving travelers, JAK Travel Agency offers a flexible opportunity for individuals interested in learning the travel industry and building valuable skills in a supportive, remote environment. Our mission is to help people explore the world with confidence—whether they’re booking their next getaway or growing with us as part of our team.

Industry: Travel Arrangements
Company Size: 2-10 employees

JAK Travel Agency

Position Overview: We are expanding rapidly and seeking 100 motivated Destination Experience Specialists to join our growing remote team working within North Carolina. This role is suitable for individuals who enjoy helping others plan memorable experiences while working in a flexible, supportive environment. As a Destination Experience Specialist, you will assist clients in researching, coordinating, and customizing destination-based experiences tailored to their preferences, serving as a trusted resource to ensure seamless planning and exceptional client care from start to finish.

**Key Responsibilities**

- Consult with clients to understand their destination preferences and needs.

- Research and coordinate destination options, accommodations, and experiences.

- Provide detailed information and recommendations to clients.

- Maintain accurate client records and follow-up communications.

- Collaborate with team members and suppliers to ensure smooth coordination.

- Deliver outstanding customer service throughout the planning process.

**Qualifications**

- Strong communication and interpersonal skills.

- Detail-oriented and organized.

- Comfortable using online systems and digital tools.

- Self-motivated with the ability to work independently.

- Customer-focused mindset.

- Previous customer service, hospitality, or coordination experience is helpful but not required.

**Perks & Benefits**

- Remote work flexibility (statewide remote within North Carolina).

- Professional development and ongoing training.

- Supportive team environment.

- Access to exclusive travel discounts and industry perks.

- Opportunities for advancement as the organization grows.

Growth Opportunity: With 100 new team members joining, this is an exciting opportunity to be part of a fast-growing organization focused on delivering exceptional destination experiences. If you are organized, service-driven, and excited about helping clients plan meaningful experiences, this role offers a chance to grow with the team in North Carolina.

Destination Experience Specialist (Remote Openings)

Position overview

We are expanding rapidly and seeking 100 motivated Destination Experience Specialists to join our growing remote team. This role is well suited to individuals who enjoy helping others plan memorable experiences while working in a flexible, supportive environment. As a Destination Experience Specialist, you will assist clients in researching, coordinating, and customizing destination-based experiences tailored to their preferences, serving as a trusted resource to ensure seamless planning and exceptional client care from start to finish. This remote position is targeted to candidates residing in the state of Georgia, United States, and operates primarily on Eastern Time.

Key responsibilities

- Consult with clients to understand their destination preferences and needs

- Research and coordinate destination options, accommodations, and experiences

- Provide detailed information and personalized recommendations

- Maintain accurate client records and manage follow-up communications

- Collaborate with team members and external suppliers to ensure smooth coordination

- Deliver outstanding customer service throughout the planning process

**Qualifications**

- Strong communication and interpersonal skills

- Detail-oriented and organized

- Comfortable using online systems and digital tools

- Self-motivated with the ability to work independently

- Customer-focused mindset

- Previous customer service, hospitality, or coordination experience is helpful but not required

Perks & benefits

- Remote work flexibility suitable for residents of Georgia

- Professional development and ongoing training

- Supportive team environment

- Access to exclusive travel discounts and industry perks

- Opportunities for advancement as the organization grows

Growth opportunity

With 100 new team members joining, this is an exciting opportunity to be part of a fast-growing organization focused on delivering exceptional destination experiences. Organized, service-driven candidates who are enthusiastic about helping clients plan meaningful experiences are encouraged to consider this opportunity.

Rhythm Healthcare exists to bring comfort, safety, independence and hope to people that connect with our brand.

Industry: Medical Equipment Manufacturing
Company Size: 51-200 employees

Rhythm Healthcare

**About Rhythm Healthcare LLC**

Rhythm Healthcare is a leading provider of DME, HME and Respiratory products in the medical equipment manufacturing industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for.

As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm team. To learn more about us, visit our website at www.rhythmhc.com.

**Objective**

The **Customer Experience Specialist ** role is key to delivering outstanding customer experience across multiple channels including phone, email, and live chat. You’ll work closely with our business clients to provide timely assistance, resolve issues, enter and track orders, and build lasting customer relationships. This position is perfect for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping others.

**Key Responsibilities**

- Respond to customer inquiries via phone, email, social media pages, and live chat in a professional and timely manner.

- Assist customers with order placement, product details, pricing, order status, product returns, and general support needs.

- Accurately enter and maintain customer and order data in the CRM/ERP system.

- Troubleshoot and resolve issues efficiently while ensuring a positive customer experience.

- Build trust and rapport with customers by demonstrating product knowledge and responsiveness.

- Collaborate with team members to share best practices and support team goals.

- Keep clear and organized records of all customer interactions, cases, and resolutions.

**Education And Experience**

- Minimum of 2 years of customer service or support experience, preferably in a high-volume, business-to-business (B2B) environment.

- Experience in a call center or support environment handling 70–100+ customer contacts per day via phone, email, and/or live chat.

- Strong verbal and written communication skills with excellent listening and problem-solving abilities.

- High attention to detail and accuracy, especially in data entry and order processing.

- Proficient in Microsoft Office, especially Excel, and comfortable working in CRM/ERP systems.

- Ability to manage time effectively, prioritize tasks, and stay organized in a fast-paced setting.

- Team-oriented, dependable, and receptive to feedback and learning.

**Physical Requirements**

- Regular use of computers, telephones, and other standard office equipment.

- Ability to remain seated for extended periods during shift.

- Visual acuity to perform data entry and read product information.

- Continually utilize visual acuity to use the keyboard and read technical information.

- Frequently required to lift/push/carry items up to fifty pounds.

**Work Schedule**

- Standard office hours with potential for overtime during peak periods.

**What We Offer**

- Competitive salary and performance-based incentives.

- Opportunities for professional growth and development.

- A collaborative and supportive work environment

- Comprehensive benefits package.

~~The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.~~

**The Pay Range For This Role Is**

21 - 22 USD per hour (Atlanta, GA DC)

Customer Experience Specialist

LifeNet Health pushes the boundaries of regenerative medicine to give healing every advantage. Finding a trusted resource to facilitate transplantation and cellular solutions is more vital than ever. LifeNet Health meets this need through a relentless forward focus, coupled with a higher standard – making us a top choice for global healthcare providers and scientific researchers. This has improved life for millions of patients. We back it all up by offering a world of support to everyone we serve, including our donor heroes and their families.

* NOTE: Please beware of hiring scams as they have become very sophisticated.  We will not interview and/or hire through text message, social media, email alone and will never provide a check via email to order supplies. Applicants should verify and can find legitimate job opportunities on the LifeNet Health careers page. All applications are received via the applicant tracking system (ATS) Jobvite.

Industry: Medical Equipment Manufacturing
Company Size: 1,001-5,000 employees

LifeNet Health

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

**About This Job**

Location: Virginia Beach, VA (on-site)

Department: Customer Experience

Schedule: Monday – Friday, 11:15 a.m. – 8:00 p.m. (ET), Varied, Overtime Responsibility, Essential Personnel

Clinical Status: Non-Clinical

**How You’ll Make An Impact**

The Customer Experience Specialist provides customer service and administrative support to LifeNet Health’s internal and external customers, partners, and other clients. Answers orders or product inquiries, general billing questions, procedures, policies, and available services. Serves as liaison between Marketing and Sales to LifeNet Health clients. Provides exemplary service support for all calls and orders received in Customer Experience. Receives and processes orders for allograft tissue. Provides professional and courteous customer service and technical support to clients and potential clients striving for the highest level of customer satisfaction and loyalty.

Your work will have purpose every single day, contributing directly to life- changing outcomes.

**What You’ll Do**

- Customer Interface: Receives and accurately possesses all orders for allograft tissue including returns. Partners with other LifeNet Health departments including Finance and Distribution to ensure customer orders are processed and invoiced accordingly. Handles and resolves concerns or situations effectively and documents customer complaints.

- Account Management: Provides customer support to all internal and external clients concerning accounts and orders. Rotates on-call responsibilities involving after- hours orders and customer service issues.

**What You’ll Bring**

Minimum Requirements:

- High school diploma or GED

- Two (2) years of customer service experience in a call center, customer service department, or allied health organization.

**Key Knowledge, Skills, & Abilities**

- Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite.

- Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.

- Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/ completeness and early/ on- time delivery.

- Time Management: Ability to prioritize multiple, competing priorities and manage time/ workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi- task, identify project interdependencies and potential risks/ pitfalls.

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’re joining a mission-driven community dedicated to making a global impact through regenerative medicine. You’ll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

**Here’s How We Support YOU**

- Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.

- Profit Sharing Plan- Share in the success you help create.

- 403(b) Retirement Plan- Invest in your future with confidence.

- Paid Parental Leave- 6 weeks to bond with your newest family member.

- Corporate Sponsored Events- Celebrate milestones and build connections.

- Generous Paid Time Off- Because balance matters:

- 18 vacation days (based on position, tenure, and state laws)

- 9 sick days (subject to local and state regulations)

- 9 holidays (7 standard + 2 floating)

- Flexible Work Program- For approved roles, how and where you perform best.

- Tuition reimbursement- We invest in your growth and education.

- Career & Leadership Development- Expand your impact and potential.

- Wellness Program- Prioritize your health with holistic resources.

- Employee Assistance Program (EAP)- Support for you and your household.

- Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

**Compensation**

Salary Range: $16.83 to $22.44/ hour

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $16.83 hourly (entry level qualifications to $22.44 hourly (experienced in this role). Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.

Customer Experience Specialist - 11:15 a.m. – 8:00 p.m. (ET) (10402-2026414)

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