We are committed to fostering relationships rooted in trust and transparency. We are focused on fostering a people-first culture of service, collaboration, empowerment, and entrepreneurship. We are accountable for our results and strive for quality in all that we do. We strive to drive asset value for our owners through operational excellence, be exceptional stewards for our brand partners, provide world-class care for our associates, communities and guests and serve as a platform for them all to develop and grow.

Industry: Hospitality
Company Size: 11-50 employees

Dreamscape Hospitality

Savvy Admin PROD

**Description**

Guest Services Representative- 402110

Department: Rooms

Reports To: GSM/AGM/GM

FLSA: Non-Exempt

**Job Summary**

The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

**Key Responsibilities**

- Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.

- Handle guest check-outs, ensuring accurate billing and payment processing.

- Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.

- Make, modify, and cancel guest reservations as needed.

- Provide concierge services, such as recommending local attractions, restaurants, and activities.

- Maintain a tidy and organized front desk area.

- Assist with luggage handling and other guest services as required.

- Uphold the hotel’s standards of quality and hospitality at all times.

**Work Environment**

- This job operates in a professional hotel environment.

- The role routinely uses standard office equipment such as computers, phones, and photocopiers.

- The noise level in the work environment is usually moderate.

**Requirements**

Qualifications:

- High school diploma or equivalent required; some college or hospitality training preferred.

- Previous experience in customer service, hospitality, or related field preferred.

- Strong communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Basic computer skills; experience with hotel reservation software is a plus.

- Must be able to work flexible hours, including evenings, weekends, and holidays.

**Physical Requirements**

CompensationCompetitive salary, commensurate with experience.

Ability to stand, walk, and remain on feet for extended periods.

Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs).

Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Equal Employment Opportunity:Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Front Desk Agent Part Time

Crossfire is a full service information technology company based in New York. Since 2000, Crossfire has successfully delivered more than 100 IT Development projects and has provided precision staffing for 22 Fortune 500 companies. We currently operate nationwide, are employee-owned, and are certified as a majority women-owned business.

Industry: IT Services and IT Consulting
Company Size: 51-200 employees

Crossfire Consulting

Pay Rate: $21/hr w2 no benefits

Duration: 6 Months, possible extension

Setup: 100% in office

The **Administrative Assistant ** will serve as a key member of the administrative support team, providing front desk coverage, office coordination, and general administrative assistance to ensure smooth day-to-day operations.

**Key Responsibilities:**

- Serve as the first point of contact for employees and visitors, maintaining a professional and welcoming reception environment

- Answer and route incoming phone calls and provide general office information

- Manage office supplies, kitchen areas, and coordinate maintenance requests

- Handle mail distribution, courier packages, and certified mail processing

- Process invoices and assist with accounts payable tasks

- Provide administrative support such as expense reports, travel arrangements, and general correspondence

- Coordinate conference room reservations and assist with meeting setup and visitor hospitality

- Support special projects and provide backup assistance to the broader administrative team

**Qualifications:**

- 1–2 years of administrative or office support experience preferred

- Strong interpersonal, communication, and organizational skills

- High level of professionalism, reliability, and attention to detail

- Ability to manage multiple priorities and work both independently and collaboratively

- Proficiency with Microsoft Office (Word, Excel, PowerPoint)

#IND123

Receptionist/ Administrative Assistant

Fitness Formula Clubs was established in 1984 by Founder and CEO Gale Landers and operates 10 upscale, mid and large size multi-use health, sports, fitness and spa centers throughout the Chicagoland area. 

If you are looking to build a career and make an impact in people's lives, FFC is where you want to be.

Our relentless pursuit to exceed member expectations and employ the friendliest, most-qualified and engaged staff is fundamental to our DNA. Our clubs share a common vision of excellence designed to provide individualized member results, valued career paths for our staff and strong financial returns to our investors.

Industry: Wellness and Fitness Services
Company Size: 1,001-5,000 employees

Fitness Formula Clubs (FFC)

**Benefits:**

- Dental insurance

- Employee discounts

- Training & development

- Vision insurance

- Wellness resources

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

**Position: **Front Desk Attendant

**Job Type: ** Part-time

**Location: ** FFC Union Station

**Required Shifts: ** Thursday nights 5-9pm

**Compensation: **$16.60 per hour

**Duties and Responsibilities:**

- Greet members by name and create a great first impression of the club

- Check-in members and guests to the club

- Act as liaison between current and prospective members and Membership Department

- Answer incoming calls professionally

- Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed

- Perform opening and closing functions regarding the front desk

- Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift

- Attend all required department and club staff meetings

- Provide a clean, safe and healthy environment for members, guests, and co-workers

**What We Offer:**

-  Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois

-  401K: Company match

-  Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)

-  Continued Education: Access to FFC University courses and discounted certifications

**Other Perks:**

-  Club Membership: Complimentary access to all FFC locations.

-  Discounts: 25% off Spa, Retail, and Fitness classes.

-  Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.

-  Inclusive Culture: A welcoming and diverse team environment.

**Our Commitment to Hospitality: ** FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Front Desk Attendant

**Benefits:**

- Dental insurance

- Employee discounts

- Training & development

- Vision insurance

- Wellness resources

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

**Position: **Front Desk Attendant

**Job Type: ** Part-time

**Location: ** FFC Park Ridge

**Required Shifts: ** Thursday 4:30am-1pm, Sunday 6am-1pm

**Compensation: **$15 per hour

**Duties and Responsibilities:**

- Greet members by name and create a great first impression of the club

- Check-in members and guests to the club

- Act as liaison between current and prospective members and Membership Department

- Answer incoming calls professionally

- Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed

- Perform opening and closing functions regarding the front desk

- Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift

- Attend all required department and club staff meetings

- Provide a clean, safe and healthy environment for members, guests, and co-workers

**What We Offer:**

-  Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois

-  401K: Company match

-  Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).

-  Continued Education: Access to FFC University courses and discounted certifications.

**Other Perks:**

-  Club Membership: Complimentary access to all FFC locations.

-  Discounts: 25% off Spa, Retail, and Fitness classes.

-  Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.

-  Inclusive Culture: A welcoming and diverse team environment.

**Our Commitment to Hospitality: ** FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Welcome to Hyatt Regency hotels, where connections flow seamlessly whether you’re traveling for business or leisure. With more than 150 hotels in over 30 countries, Hyatt Regency is a welcome place for convention goers, business travelers, and leisure seekers alike.

Find yourself surrounded by enthusiastic service, eager to make sure all your needs are met. Because no detail goes unnoticed here.

Our worldwide hotels are conveniently located in urban, suburban, airport, convention, and vacation destinations.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Regency

**Organization- Hyatt Regency Bellevue on Seattle's Eastside**

**Summary**

**Hyatt Regency Bellevue on Seattle's Eastside ** is in search of a friendly and reliable **Front Office Agent ** to join our **Front Office ** team.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent.

If you have worked at other hotels as a front desk agent or you have an interest in hotel jobs, we'd love to hear from you!

**The hourly rate for this position is $27/hour.**

**As a colleague, we have you covered with amazing benefits and perks!**

**Benefits**

-  Medical, after 30 days of employment

-  Vision Insurance

-  Dental Insurance

-  401(k) & Retirement Savings Plan (RSP)

-  Basic Life Insurance

-  Short Term Disability Insurance

-  New Child Leave & Adoption Assistance

-  Paid Time Off

-  Full-Time Colleagues:

-  11 days (88 hours) earned for having 0 - 3 years of service

-  16 days (128 hours) earned for having 4 - 8 years of service

-  21 days (168 hours) earned for having 9+ years of service

-  (6) Paid Holidays per year

-  (6) Sick Days (earned based on hours worked)

-  Compassionate Leave

-  Jury Duty Leave

**Perks**

-  Employee Assistance Program

-  Free Uniforms and Cleaning of your Uniform

-  Free parking

-  Discounted Rooms at any participating Hyatt location starting on your first day of employment

-  Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*

-  Free colleague meals during shift

-  Hyatt Colleague discount program

-  Tuition Reimbursement*

-  ORCA Pass subsidy*

-  *Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

**Qualifications**

-  A true desire to satisfy the needs of others in a fast-paced environment

-  Refined verbal and written communication skills

-  Ability to stand for long periods of time

-  Availability to work an overnight shift as needed

-  Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

~~Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ~~

Front Office Agent ($27/hour)

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. 

This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand.  Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate.  Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel.  In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Hotels Corporation

**Organization- Hotel Saint Augustine, Bunkhouse Hotels**

**Summary**

**The Opportunity:**

Hotel Saint Augustine seeks an enthusiastic Front Office Agent to join our team. In this role, you will be collaborating closely with the broader front office operations team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.

**Who We Are:**

Hotel Saint Augustine is a 71-room property located in the heart of the Montrose neighborhood. The hotel is spread across five small buildings with an all-day restaurant, lobby bar, and intimate event space. Hotel Saint Augustine takes inspiration from the spirit of Houston itself, a duality of old world and new, a rich diversity and a forward-thinking sensibility. Hotel Saint Augustine is proud to be part of the Bunkhouse/Hyatt family.

**We’re Proud to Offer Exceptional Benefits, which Include:**

- Medical, Dental, Vision, 401K with company match

- Discounted and Friends & Family Room Rates

- Free parking

- Generous Paid Time Off

- Work-life benefits including wellbeing initiatives such as a complimentary Headspace

- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

**The Role:**

The **Front Office Agent ** is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. As a Front Office Agent, you'll be the face of Hotel Saint Augustine.

**Key Responsibilities:**

-  Greet guests immediately with a friendly and sincere welcome.

-  Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys. Requires continual standing and movement throughout front office area.

-  Verify and accurately imprint credit cards for authorization using electronic acceptance methods. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.

-  Promptly answer the telephone using positive and clear communication. Input messages into the system. Retrieve messages and communicate the content to the guest.

-  Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.

-  Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.

-  Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

-  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

-  Maintain familiarity with all property functions and outlet operations to market property to guests in a positive manner. Directs guest flow through hotel giving assistance and directions to restaurant and other guest / client facilities.

-  Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance, giving accurate information regarding outlet hours, other hotel services and directions to local attractions.

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

**Qualifications**

**Qualifications:**

-  One year of hospitality or customer ‑ facing experience preferred.

-  Full afternoon/evening availability for PM schedule, with preferred flexibility to work mornings, weekends, and holidays as needed.

-  Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.

-  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.

-  Ability to stand and move throughout front office and continuously perform essential job functions.

-  Ability to read, listen, and communicate effectively both verbally and in writing.

-  Ability to access and accurately input information using a moderately complex computer system.

-  Hearing and visual ability to observe and detect signs of emergency situations.

-  Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.

-  All employees must maintain a neat and professional appearance, in accordance with company guidelines.

**We welcome you:**

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

~~All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. ~~

Front Office Agent (Saint Augustine)

The lawyers at Springs Law Group have experience in a variety of personal injury cases, and bring compassion and understanding to each and every case. Jake and Chris understand how sensitive personal injury claims can be. Due to the emotional nature of these disputes, our team will develop a comprehensive case strategy for your specific needs. In each case, we fight the smart fight, not the emotional fight.

Our Team Approach Is Unique:
The different experiences and backgrounds of our lawyers and paralegals help shape how we approach each unique case and dispute. Because our attorneys and paralegals work collaboratively as a team, we use our diverse backgrounds and experiences to approach each issue from all possible directions. The team is approachable and available to our clients, meaning you will not be passed off to a junior associate or solely to a paralegal.

At Springs Law Group, our lawyers and staff believe in developing lasting relationships with our clients, whom we like and trust. When you hire Springs Law Group for your personal injury claim, you hire a law firm that cares about you as a person.

Industry: Law Practice
Company Size: 2-10 employees

Springs Law Group

**About Springs Law Group**

Springs Law Group is a client-focused personal injury law firm in Colorado Springs, Colorado. We are dedicated to providing outstanding legal representation with compassion and integrity.

We are a growing firm — currently in an active growth phase — and we want every person on our team to play a meaningful role in the experience clients have from the first phone call forward. Our team values Integrity, Open and Honest, Results-Oriented, Innovative Growth, and Kindness, and you will see all five reflected in how we operate and how we treat clients and each other.

**The Role**

We are hiring a full-time Remote or In-Office Receptionist to serve as the primary voice of Springs Law Group. This is a phones-first role — you will be the first person potential and current clients speak to, and your ability to make them feel heard, calm, and supported matters enormously.

Our current receptionist is transitioning into an in-office administrative role, so we need someone solely dedicated to call coverage and message routing. This role is fully remote-eligible from day one — no relocation required — must be available and present during Mountain Time business hours.

**Compensation: ** $19 - $22 hourly

Receptionist

HILLSIDE PRIMARY CARE PLLC is a medical practice company based out of San Antonio, Texas, United States.

Industry: Medical Practices
Company Size: 11-50 employees

HILLSIDE PRIMARY CARE PLLC

Hillside Medical Group is seeking a Front Office Receptionist to join the growing team.

**Schedule: **

- Full time

- 7am - 4pm

**Qualifications: **

- MUST have 1-year experience in-working as a medical front office

- Excellent communication skills, both verbal and written

- Excellent computer knowledge with office 365

- Able to prioritize and multitask

- Must have ability to work in a paced-environment while providing the highest level of patient care

- Follow HIPAA guidelines

**Job Functions: **

- Answer multiple phone lines with professionalism

- Check in patients

- Collecting of copays, deductibles, coinsurance etc.

- Posting of payments

- Scanning of medical records into patients charts

- Collect and input patient demographics to include insurance

- Keeps a professional and organized front desk.

- Schedule new and existing patients.

- Must be willing to cross train to do front office

- Other duties as given by supervisor & office manager

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Vision insurance

Work Location: In person

Front Desk

At Serenity Mental Health Centers, we understand the challenges of living with mental health conditions and our compassionate, experienced team of medical professionals is here to support your path to wellness every step of the way. We offer specialized treatments, including Transcranial Magnetic Stimulation (TMS), Ketamine Therapy, ADHD Testing, and Medication Management, personalized to your unique needs. 

We treat a variety of mental health conditions such as Major Depressive Disorder, Anxiety Disorders, PTSD, Bipolar Disorder, OCD, ADHD, and more. Take the first step toward a brighter future and visit serenitymentalhealthcenters.com to schedule your consultation today!

Industry: Mental Health Care
Company Size: 51-200 employees

Serenity Healthcare

**Location: ** Cherry Creek, CO

**Job: ** Full-time (3 13-hour shift)

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Parker, CO office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

**Trigger Warning: ** Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

**Perks at Serenity**

- Career Advancement Opportunity

- Competitive Wages

- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)

- Paid Time Off

- 10 Major Holidays Off

- 401k

- Employee Referral Program

**Responsibilities**

- Update and verify customer information upon each visit

- Help customers feel valued by creating rapport, remembering their names, their interests, and stories

- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges

- Ensure positive customer experience by providing support and compassion

- Rotate through other various office tasks throughout the day

**Qualifications**

- High School Diploma/ GED

- Excellent verbal and written communication, basic math skills

- Proven ability to multitask in a fast-paced environment

- 1+ year of full-time customer service experience, reception, or personal customer service industry

**About Serenity**

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $19.50 hourly.

Office Receptionist

The beautifully appointed Embassy Suites Tampa Downtown, located steps from the Tampa Riverwalk and Amalie Arena, is directly connected to the Tampa Convention Center. Featuring complimentary breakfast and cocktail hour, the renovated all-suite hotel includes a refreshing outdoor pool, TASTE restaurant and upscale meeting & event space.

Industry: Hotels and Motels
Company Size: 201-500 employees

Embassy Suites by Hilton Tampa Downtown Convention Center

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

**What will I be doing?**

As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.

- Respond to guest inquiries and in a timely, friendly and efficient manner

- Provide driving and/or walking directions to guests to local destinations

- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions

- Assist fellow team members and other departments wherever necessary to maintain positive working relationships

- Provide or obtain accurate information

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.

- Integrity - We do the right thing, all the time.

- Leadership - We're leaders in our industry and in our communities.

- Teamwork - We're team players in everything we do.

- Ownership - We're the owners of our actions and decisions.

- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality

- Productivity

- Dependability

- Customer Focus

- Adaptability

Preferred Experience and Qualifications:

- Prior Hilton/OnQ experience

- Night Audit experience

- Hospitality Degree, any focus

Required Experience:

- Minimum of 6 months experience in hotel front desk role or hospitality degree

- Minimum 6 months in the hotel industry (i.e. food and beverage, customer service, hotel, or service industry related positions)

Required Qualifications:

- Must have a flexible schedule, including Mornings, Evenings, Weekends and Holidays

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

**Work Locations**

Embassy Suites Tampa Downtown Convention Center

**Schedule**

Full-time

**Brand**

Embassy Suites by Hilton

**Job**

Guest Services, Operations, and Front Office

Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

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