Your leader for industrial construction in the mid-Atlantic Region.

ShureLine Construction is a premier industrial contractor. From our facilities in Delaware to your site, we deliver top-quality solutions safely, cost-effectively, and on schedule.

We serve customers in a wide variety of industries in the mid-Atlantic states and beyond. We’re proud to tackle some of the industry’s most complex challenges while maintaining an award-winning safety record.

Start a conversation with ShureLine Construction about your next project:
     >> Phone - (302) 359-1413
     >> Website Contact Us Form - http://www.SLCIbuilds.com/contact-us/

Industry: Construction
Company Size: 51-200 employees

ShureLine Construction, Inc.

Savvy Admin PROD

**Marketing & Customer Relationship Manager **

**ShureLine Construction – Kenton, Delaware **

Founded in 1991, ShureLine Construction is a full-service industrial and commercial structural steel and mechanical piping contractor serving the Delmarva Peninsula and surrounding region. For over 35 years, we have delivered high-quality solutions safely, cost-effectively and on schedule.

We are seeking a dynamic **Marketing & Customer Relationship Manager ** to serve as the primary point of contact for showcasing our capabilities to both prospective and existing clients. In this role, you will collaborate with an experienced team while helping drive business growth through strategic marketing and relationship management.

**Position Summary: **

The Marketing and Customer Relationship Manager will be responsible for developing and executing corporate sales strategies and marketing initiatives aimed at strengthening relationships with existing customers and attracting new business across multiple markets.

**Key Responsibilities: **

·        Maintain and enhance the existing CRM platform (Zoho) to ensure consistent and effective marketing messaging to all customers.

·        Manage all SLC social media channels to ensure there is a consistent, cohesive and professional brand image.

·        Develop marketing content including blog, project case studies, customer testimonials, etc.

·        Create and manage marketing material, such as presentations, brochures, newsletters and promotional items to support new business sales opportunities.

·        Support recruiting efforts through career events, job fairs, trade school presentations, etc.

·        Assist in completing customer prequalification requests and compliance platform updates.

·        Represent ShureLine Construction at trade association meetings, industry events, and business networking functions.

·        Actively engage and entertain existing customers and potential customers.

·        Support business planning efforts for expansion into new markets, geographies and service offerings.

·        Track and report on industry trends and competitive landscape.

**Qualifications: **

·        Associate’s degree required (Bachelor’s preferred) in Marketing, Engineering, Construction Management, or related field

·        Minimum of 5 years of experience in sales and marketing with a successful and proven track record in Business-to-Business environments

·        Proficiency with CRM systems and social media platforms and tools

·        Experience in working with general contractors, marketing professionals and industrial project managers.

·        Excellent communication, organization, and customer service skills

·        Able to work with executive-level management to achieve objectives.

·        Knowledge of industrial construction practices and safety standards.

**Core Competencies: **

·        Business-to-Business sales and account management

·        Strategic thinker with results-driven mindset

·        Technical understanding of customer project needs

**Additional Information: **

·        Travel required within Delaware and surrounding areas.

·        Competitive benefits package.

ShureLine Construction is an equal opportunity employer. All successful candidates receiving a conditional offer will be required to complete job-related screenings and background checks as permitted by law.

Interested candidates may apply at our web site:  www.SLCIbuilds.com/Employment to complete an application.

Business Development Manager

The Strategy Ladder Program delivers MASSIVE results to agencies, consultancies, and service businesses.

If your business is 2-30 employees, partially or fully remote, and you're stuck trying to "level-up," we will transform your business AND your relationship with it.

The Strategy Ladder System will get you UNSTUCK. You'll develop a bullet-proof strategy that grows with your business, streamlines operations, scales your revenue, and sets your business up to continue to grow without you.

The Strategy Ladder System doesn't just change your business. It will transform YOU. You'll undergo a mental reset that frees you from the anxiety and beliefs that tie you to the day-to-day in your business. You're the leader of your business - if you don't change, your business never will.

The Strategy Ladder System has worked for over 600 entrepreneurs, delivering & implementing strategies that have:

💥 Scaled an agency from $150k to $4mil ARR in 10 months

💥 Increased a digital marketing agency’s productivity levels by over 450%, dramatically increasing profitability

💥 Streamlined a SaaS product’s roadmap, reducing development costs by 45% while increasing execution speed by over 25%.

💥 Developed and executing a repositioning strategy that landed a web development agency a long-term contract with a Fortune 100 company

💥 Repositioned of an app development agency that grew recurring revenue from 2% to over 50% of total revenue within three month

💥 Built a sales organization of 65 sales people in two years

💥 Orchestrated & executed a legal & and business strategy that lead to a sale of key assets of a SaaS platform for a significant premium over the market value of the company

Industry: Operations Consulting
Company Size: 11-50 employees

Strategy Ladders

**Director of Client Success (Remote, Full-Time)Key Details **

- Remote, full-time position

- Schedule: Monday to Friday, 8AM–5PM EST

- Workload: Approximately 8 hours per day, occasionally longer

- Location requirement: Must live in North America, Europe, or South Africa

- Compensation: Base salary plus performance-based commission

- On-target earnings: Approximately 120K to 250K+ depending on experience

**Description **

We’re looking for a full-time Client Success Director to join a fast-growing online education company.

Our mission is simple: help everyday people launch impactful online digital product businesses that transform lives, starting with their own.

If you love mentorship, thrive in high-performance environments, and want to make a real difference in people’s lives, keep reading.

**About Us: **

We help entrepreneurs start or scale their digital product businesses.

What began as a student struggling to sell an online course has grown into a company that has generated over $30M in revenue with a global team of 50+ members.

Our mission is to reform the education system by helping 1 million+ people achieve financial freedom through online business.

We are faith-driven, fast-paced, and rooted in service. We are building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

**About The Role: **

You’ll be leading a team of 8–10+ Customer Success Managers (CSMs) responsible for client onboarding, coaching, and retention. Your job is to elevate client outcomes, maximize lifetime value, and train CSMs to become world-class coaches.

This is a hands-on leadership role: you’ll manage, mentor, and hold the team accountable, while also stepping in personally when high-stakes client situations require it.

This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 8 hours per day, with occasional longer days.

You must currently live in North America, Europe, or South Africa, and speak fluent, neutral English.

**Key Responsibilities **

- Lead and coach a team of CSMs on onboarding, accountability, and renewal calls

- Handle refund and chargeback situations to retain clients and protect revenue

- Train CSMs on objection handling and improving 1:1 call performance

- Monitor KPIs around retention, upgrades, renewals, and collections

- Improve scripts, processes, and SOPs for scalability

- Collaborate with Sales and Marketing for message alignment

- Take ownership of escalated client accounts

- Provide daily reporting across communication and tracking tools

**Requirements **

- Proven experience leading customer success teams in online education, coaching, or digital marketing

- Strong track record in objection handling and retention calls

- Experience preventing refunds and chargebacks

- Excellent communication and leadership skills

- Experience with common tools such as CRM systems, communication platforms, automation tools, scheduling software, and project management tools

- High attention to detail and strong organizational skills

- Ability to manage multiple priorities in a fast-paced environment

- Passion for mentoring and developing people

- Full-time availability during EST hours

**Who This Is For **

- Natural leaders who thrive on retaining clients

- People who stay calm in client escalations

- Mentors who enjoy developing team members

- Highly accountable, detail-oriented operators

- Builders excited to help scale a company

**Who This Is Not For **

- People who avoid difficult conversations

- Anyone with another full-time job

- People who struggle with deadlines or fast execution

- Anyone resistant to feedback and growth

Compensation & Benefits

- Base salary negotiable based on experience

- Performance-based commission opportunities

- Potential equity upside

- On-target earnings ranging approximately from 120K to 250K+ depending on experience

Director of Client Success - Online education or digital marketing experience

Encamp is an enterprise technology company on a mission to create a world in which what’s good for business can be good for the environment. Since launching in 2017, Encamp has helped top organizations radically improve their environmental compliance operations and mitigate the risks of non-compliance. By utilizing a blended method of high-tech solutions, along with high-touch expert support, Encamp transforms compliance programs and human processes into a technology-driven system that lays the foundation for accurate and ongoing environmental compliance. A portion of Encamp’s revenue is allocated to plant trees across the world, helping sequester carbon and promote human and environmental health for those that need it the most.

Industry: Software Development
Company Size: 11-50 employees

Encamp

**Your next adventure starts at Encamp.**

Encamp’s mission is to make what’s good for business good for the environment. Today, over 200 enterprise organizations trust Encamp to safeguard 40,000+ facilities. We’re helping companies do what’s right for the environment and enabling first responders to navigate emergency situations.

**About The Role**

A highly motivated, strategically minded individual who thrives in a complex, fast-paced environment and is passionate about helping Enterprise customers achieve their environmental compliance goals. The ideal candidate is comfortable leveraging AI tools and modern technology to work smarter, move faster, and deliver a best in class customer experience.

**As a Enterprise Customer Success Manager You Will**

- Manage a portfolio of 5-10 Enterprise customers, each representing over $100K in annual recurring revenue, with varying levels of complexity, regulatory scope, and reporting obligations

- Own the customer relationship and strategic outcomes while leading cross-functional collaboration across TPMs, AEs, and Engineering to drive accountability across workstreams and proactively resolve issues before they require escalation to senior leadership

- Understand Enterprise customer goals and outcomes, staying ahead of risk and proactively driving success rather than waiting to be asked

- Follow the Enterprise playbook for customer processes and expectations to deliver a best in class customer experience, including engagement cadences that range from weekly to monthly depending on customer need

- Lead structured Relationship Business Reviews (RBRs) that drive strategic conversations and demonstrate customer value

- Own and meet Encamp's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets across your book of business

- Partner with AEs to identify expansion opportunities and flag churn risk early

- Leverage EHS industry and Encamp product expertise to become a trusted, consultative advisor to customers and their users

- Leverage internal tools including Gong, Slack, Front, and AI-powered resources to manage customer relationships, track historical context, and stay ahead of account activity

- Be the voice of the customer to provide visibility and escalations to Program Manager and other internal stakeholders

- Identify opportunities for improvement proactively and work with Customer Success Leadership to implement

- Fulfill regulatory reporting obligations on behalf of customer

**Qualifications**

- 3+ years experience in consulting or working on enterprise-level environmental programs

- 2+ years experience working with RCRA regulations

- Ability to use account health data and platform signals to proactively prioritize and manage a book of business

- Demonstrated ability to meet SLA expectations for responsiveness across email and chat in a customer-facing role

- Comfort leveraging AI tools and a modern tech stack to manage a complex book of business efficiently

- Experience using technology to improve efficiency in work or in personal life

- SLA responsiveness expectations are defined and should be maintained

- Meet Encamp’s GRR/NRR targets

- Strong project management skills to stay organized and meet deadlines

- Strong verbal and written communication skills

- Process-oriented thinker who embraces ambiguity and works well under pressure

**Perks of being part of the Encampus...**

- Competitive salary and benefits, including medical, dental, vision, 401k match, and responsible Paid Time Off

- A flexible, remote-first culture with an allowance to support your remote work setup

- A high-end laptop

- Share in our success - you'll have a significant personal impact on the team and the ability to earn equity

- Parental leave - we know how important it is to spend time with your new family!

- Sustainable 1:1s, focused on not only your growth as an employee, but in your career

- Get together at in-person Encamp Summits to share our wins and build community

- Work with a brilliant team of people that share your values and passion

**Ready to join us around the campfire?**

Come join a team of trailblazers making a BIG difference in the environmental programs for more than 20k facilities around the United States. We're on a mission to create a world where good for business is good for the environment.

At Encamp, we believe we are better together – all of us, whatever our race, ethnicity, sexual orientation, age or physical ability. We strive to create an environment that encourages and celebrates diverse voices, backgrounds, and experiences. A cornerstone of our culture is the ability to bring their full, authentic selves to work every day. Encamp is committed to unbiased hiring practices and achieving minority representation above community averages.

~~In transparency, the base salary for this position is $100,000- $115,000/yr. ~~

Enterprise Environmental Customer Success Manager

Founded by veterans in the social gaming industry, Punt was born out of a desire to deliver innovative solutions that were lacking in the market. With years of experience and a deep understanding of the industry, our founders recognized the need for a fresh approach to social gaming.

We are committed to excellence, constantly pushing the boundaries to develop products that captivate and delight our users. As we continue to grow, our focus remains on driving innovation and setting new benchmarks in the social gaming world.

Industry: Computer Games
Company Size: 51-200 employees

Punt

**ABOUT THE COMPANY **

Punt is a fast-growing technology company behind a market-leading online social gaming platform. Our mission is to build the most advanced, engaging, and scalable social gaming experiences in the world. We operate at high velocity, high scale, and high standards — and we’re building systems meant to last.

**ROLE OVERVIEW **

We are looking for a commercially minded CRM Manager who operates as the owner of all public-facing promotions across our Sweepstakes Casino brand.

This role is not just about sending campaigns. It is about:

- Protecting and strengthening brand positioning

- Shaping the promotional identity of the site

- Understanding casino customer psychology

- Delivering highly engaging, measurable, and ROI-positive campaigns

- Anticipating and managing bonus abuse behaviour

You will act as the internal brand owner for promotions, ensuring every campaign reflects who we are, resonates with North American players, and makes commercial sense.

**WHAT YOU'LL DO **

Brand Ownership of Promotions

- Own the strategy and execution of all public promotions (homepage banners, seasonal campaigns, jackpots, tournaments, holiday pushes)

- Maintain consistency in messaging, offer structure, and promotional mechanics

Campaign Strategy & Execution

- Design highly engaging campaigns tailored to US casino audiences

- Oversee QA and launch processes to eliminate execution errors

Commercial & ROI Accountability

- Set performance targets before launch (GGR uplift, engagement rate, reactivation %, bonus cost ratio)

- Track and optimize campaign performance post-launch

Casino Player Understanding

- Develop deep understanding of sweepstakes casino player behaviour (Bonus sensitivity, Streak psychology, Loss recovery cycles, Game preference shifts)

- Adjust messaging for different lifecycle stages (new, active, cooling, reactivation)

Data & Measurement

- Build campaigns with clear tracking frameworks

- Analyze player behaviour trends to improve future campaigns

**QUALIFICATIONS **

- 4+ years CRM or Promotions experience in iGaming, sweepstakes, or social casino

- Strong understanding of North American casino audiences

- Comfortable owning brand-facing decisions

- Commercially sharp you think in engagement and margin

- Detail-oriented and execution-focused

- Confident handling bonus structures and understanding abuse patterns

- Hard-working, accountable, and comfortable in a fast-paced environment

- Based in the US or Canada

CRM Manager

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