3STEP Sports is the nation’s largest and most connected youth sports club and event organization. With more than 2,500 programs, 152 brands and 1.5+ million athlete participants in nine sports, we’re creating a next generation foundation for athlete development, sport leadership, and community engagement. We are a connected team of industry leaders empowering people through sport.

Industry: Spectator Sports
Company Size: 1,001-5,000 employees

3STEP Sports

Savvy Admin PROD

**Manager of OperationsSwarm Basketball & Gametime Tourneys**

(a 3STEP Sports Brand)

**Why Join Swarm Basketball & Gametime Tourneys**

This role offers a unique opportunity to contribute to both club basketball growth and tournament operations within a fast-growing organization. You will gain hands-on leadership experience while making a meaningful impact on athletes and families.

**To learn more visit: www.swarm-basketball.com ** / www.threestep.com

**About The Position**

**Job Title: **Manager of Operations

**Employment Type: **Full-time/Salaried

**Location: Hybrid ** with up to 3 days onsite at the home office in **Woburn, MA / ****LOCAL candidates will only be considered**

**Travel: **During Tournament Season & Work evenings and weekends

**Position Overview**

Swarm Basketball and Gametime Tourneys are seeking a driven, adaptable, and highly organized full-time Regional Director & Assistant Tournament Director to support both sides of our basketball operations. This dual-role position blends club basketball leadership and sales with event and tournament operations.

While this is a full-time role, the workload is seasonal in nature. During the club season, the primary focus will be on Regional Director responsibilities. As the club season progresses, the role will shift to support and prepare for Gametime Tourneys tournament and league operations.

**Key Responsibilities**

**Regional Director – Swarm Basketball Responsibilities**

-  Oversee and support regional club programs, including tryouts, teams, program directors and seasonal operations

-  Serve as a primary point of contact for families, coaches, and partners via phone and email

-  Drive program growth through outreach, relationship-building, and sales initiatives

-  Assist with player registration, retention, and customer experience

-  Coordinate logistics for tryouts, practices, games, and event

-  Track goals, timelines, and deliverables while managing multiple projects

-  Adapt to new systems and processes as the organization grows

**Assistant Tournament Director – Gametime Tourneys Responsibilities**

-  Support tournament and league operations including scheduling, staffing, logistics, and on-site execution

-  Act as on-site Site Director when needed

-  Manage court assignments, game flow, and event timelines

-  Assist with team registration, payments, and customer communication

-  Coordinate with venues and facilities

-  Recruit, schedule, and support part-time event staff

-  Resolve on-site issues professionally and efficiently

**Required Qualifications**

-  Experience working in youth sports

-  Basketball tournament or event operations experience preferred

-  Strong sales, customer service, and relationship management skills

-  Excellent verbal and written communication skills

-  Highly organized and able to manage multiple priorities

-  Self-starter with the ability to work independently

-  Reliable transportation and ability to commute to Woburn, MA up to 3 times per week

-  Availability for weekends, evenings, and travel during tournament seasons

**Preferred Skills & Attributes**

-  Background in Sport Management, Business, Marketing, or related field

-  Strong attention to detail and pride in execution

-  Leadership mindset and problem-solving ability

-  Passion for youth development and basketball

**3STEP Sports Benefits Package Includes**

-  Competitive compensation

-  Comprehensive benefits package, including medical, dental, vision, FSA accounts, life insurance, paid holidays, and a generous PTO plan, as well as other elective insurance options

-  401K retirement savings plan with 50% company match

-  Paid Parental Leave

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Manager of Operations

Rocco’s Tacos & Tequila Bar stands as the ultimate destination for authentic Mexican cuisine, curated by co-owner, Rocco Mangel. Step into a vibrant atmosphere and indulge in happy hour and special weekly specials, including the irresistible $2 off tacos on Taco Tuesday. Elevate your weekend with a taste of Bottomless Brunch and explore our extensive tequila library of over 300 varieties, meticulously selected to complement our dishes. Immerse yourself in the essence of Mexico with every visit to Rocco’s Tacos & Tequila Bar.

Industry: Restaurants
Company Size: 501-1,000 employees

Rocco's Tacos and Tequila Bar

**Rocco’s Tacos & Tequila Bar is coming to Massachusetts! **

A vibrant South Florida concept, Rocco’s Tacos & Tequila Bar is bringing its signature energy, authentic Mexican cuisine, and lively atmosphere to **Burlington, MA **. This exciting opening will mark **our 11th location **, debuting in June 2026, and we’re seeking an experienced and passionate **General Manager ** to lead the team and set the standard for success in New England.**MUST BE LOCATED IN BOSTON/BURLINGTON AREA! **

**Key Responsibilities **

- Lead and oversee daily operations, ensuring excellence in guest service and operational efficiency

- Develop and execute strategies to achieve financial goals and drive business growth

- Manage budgets and control costs to maximize profitability

- Recruit, train, mentor, and retain a high-performing management and hourly team

- Foster a positive, professional, and accountable work environment

- Analyze operational and financial data to improve performance

- Ensure compliance with all health, safety, and regulatory standards

- Provide creative solutions to business challenges, including profit optimization and market positioning

- Prepare and present performance reports to upper management

**Required Skills & Qualifications **

- **5+ years ** of proven experience as a General Manager in a high-end or luxury restaurant

- Strong background in team development, training, and leadership

- Expertise in financial planning, budgeting, and analysis

- Solid understanding of restaurant operations, HR, procurement, and compliance

- Excellent communication, organization, and leadership skills

- Strong problem-solving and decision-making abilities

- Prior experience in hospitality recruiting, interviewing, and hiring

**Be part of an exciting new chapter for Rocco’s! **

Apply online today and help launch **Rocco’s Tacos & Tequila Bar in Burlington, MA **, as we proudly open our **11th location ** in June 2026!

If this sounds like you or someone you know, we encourage you to apply below!

📩 Apply directly here: https://www.indeed.com/viewjob?jk=0e99986f6b3b5b21&from=shareddesktop_copy

#Hiring #RestaurantManagement #GeneralManager #HospitalityCareers #Leadership

General Manager Rocco's Tacos and Tequila Bar

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