Resonance CX Partners doesn't just improve customer service—we create symphonies of customer delight. We tune into the frequency of your customers' needs, amplifying what matters and filtering out the noise. Our approach combines behavioral psychology with cutting-edge technology to create customer experiences that resonate long after the interaction ends. Every touchpoint is an opportunity to create harmony between brand promise and customer expectation.

Industry: Outsourcing and Offshoring Consulting
Company Size: 11-50 employees

Resonance CX Partners

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Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Home Healthcare

**Why Consider This Job Opportunity**

-  Pay starting at $15.50 plus a monthly bonus program opportunity with potential unlimited earnings

-  Generous paid time off and paid holidays

-  Commission and incentive opportunities available

-  Work from home after successful completion of in-office training with management approval

-  Supportive and compassionate work environment focused on improving patient care

-  Comprehensive benefits package including medical, dental, vision, and retirement plans

**What To Expect (Job Responsibilities)**

-  Serve as a patient advocate to resolve inquiries and concerns

-  Collect and input patient data into the e-Intake system

-  Verify and process orders for CPAP resupply, ensuring accuracy and compliance with guidelines

-  Provide basic technical assistance and education on CPAP equipment to patients

-  Manage high volume inbound calls for initial intake and follow-up communication

**What Is Required (Qualifications)**

-  High school diploma or GED equivalent

-  Basic computer and internet skills, along with a typing test

-  Background check and drug screening (when applicable)

-  Valid driver's license with a clean driving record (when applicable)

-  Ability to maintain confidentiality and handle sensitive information

**How To Stand Out (Preferred Qualifications)**

-  Experience with medical equipment and billing practices

-  One year of related work experience in a medical or administrative role

-  Knowledge of medical terminology

-  Familiarity with healthcare regulations (Medicare, Medicaid)

-  Strong mathematical and communication skills

#HomeHealthcare #CustomerService #JobOpportunity #RemoteWork #PatientCare

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#ResonanceCXPartners

Inbound Customer Service Representative (WFH)

Select Medical made a commitment more than 20 years ago to deliver an exceptional patient care experience that promotes healing and recovery in a compassionate environment. We have honored that promise by helping define the nation's standard of excellence in specialized hospital and rehabilitative care.

Today, we have grown to more than 50,000 colleagues caring for more than 82,000 patients every day across our care continuum. Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers and occupational health centers in the United States.

Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania. We are honored to be recognized by Forbes as one of America’s Best-In-State Employers in Maryland, Missouri and Pennsylvania for 2021.

Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. http://careers.selectmedical.com

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Select Medical

**Details/Schedule**

- Center Location: Silver Spring, MD

- Type of Employment: Per Diem/PRN **Hours are not guaranteed**

- Hours: Hours vary based on coverage requests/needs

- Salary: $18.00 - $21.00/hr (Pending experience)

- This position will provide coverage for our centers throughout Montgomery County with occasional coverage requests in Washington, DC.

- This position is PRN/Per Diem which means that it does not offer guaranteed or consistent hours.

- This is not a full time, or remote position.

When patients enter our center in Silver Spring, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

**In This Role, Typical Responsibilities Include The Following**

- Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit

- Schedule patient appointments in person or over the phone

- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team

- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

- Provide patients with pertinent information about their next appointment as they check out

- Respond to requests for information from patients, providers, and coworkers

**Minimum Qualifications**

- High School Diploma or GED required

**Preferred Qualifications**

- Health Care experience

- Insurance Verification experience

**Physical Requirements**

- Ability to walk, stand, bend, and reach consistently throughout a work day/shift

- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

- Ability to carry office supplies up to 10lbs

- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

- Ability to speak and hear sufficiently to understand and give directions

Medical Front Office - Patient Service Specialist

Four Rivers Community Health Center is a company based out of 1081 E 18th St, Rolla, Missouri, United States.

Industry: Medical Practices
Company Size: 51-200 employees

Four Rivers Community Health Center

- General Summary:

The Community Health Worker / MAT Care Coordinator / Clinical Support Nurse is a hybrid role responsible for supporting patients through outreach, care coordination, MAT program follow-up, and clinical nurse visits, including phlebotomy and other delegated clinical services within scope of licensure and training. This position helps improve patient access, engagement, and continuity of care by addressing both clinical and non-clinical barriers, supporting provider plans of care, and promoting positive health outcomes.

This role serves as a bridge between patients, providers, care teams, and community resources, with a strong focus on patients with chronic conditions, behavioral health needs, substance use disorders, and other complex health or social needs.

Team members in this role may be cross trained in other functions to support clinic operations, improve teamwork, and help meet patient and organizational needs.

**Responsibilities**

- Coordinate patient care and provide support for patients with medical, behavioral health, substance use, and social service needs.

- Conduct outreach to patients by phone and in person to support engagement, appointment compliance, follow-up care, and continuity of services.

- Assist patients with navigating the healthcare system, accessing internal services, and connecting with community resources that address barriers such as transportation, housing, food insecurity, insurance, and medication access.

- Support patients participating in Medication-Assisted Treatment services through intake coordination, appointment scheduling, follow-up, education, and ongoing communication regarding treatment needs and program expectations.

- Collaborate with providers, nursing, behavioral health, care management, and other team members to support whole-person care and ensure appropriate coordination of services.

- Perform nurse visits in accordance with provider orders, standing orders, protocols, and organizational policy.

- Obtain and document vital signs, screenings, medication reconciliation, health histories, and other clinical information as appropriate during patient visits.

- Provide patient education and reinforce care plans, treatment recommendations, medication instructions, and preventive health guidance.

- Perform phlebotomy, specimen collection, labeling, processing, and preparation for transport in accordance with clinic protocol and competency requirements.

- Administer injections, immunizations, point-of-care testing, and other delegated clinical duties within scope of licensure, training, and organizational policy.

- Monitor for abnormal findings, patient concerns, or barriers to treatment and communicate these to the appropriate provider or team member promptly.

- Track and document patient contacts, care coordination activities, missed appointments, follow-up needs, and outcomes in the electronic health record.

- Participate in team huddles, case reviews, quality initiatives, and population health efforts aimed at improving patient outcomes and closing care gaps.

- Maintain confidentiality and comply with HIPAA, 42 CFR Part 2, infection control standards, and all applicable organizational policies and regulatory requirements.

- Travel between clinic locations or community sites as needed and perform other duties assigned in support of patient care and operations.

- Other duties as assigned.

**Education: **High school diploma or GED certification

**Experience**

**Other Requirements: ** None

Medical Assistant

Sundayy (Formerly Wiraa) makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.

Industry: Technology, Information and Internet
Company Size: 11-50 employees

Sundayy

**About The Company**

Mindoula is a next-generation population health management organization dedicated to addressing complex behavioral health, medical, and social challenges across the care continuum. By leveraging innovative technology and a human-centered approach, Mindoula aims to scale the human connection, enabling health plans, health systems, hospitals, and provider groups to extend their reach and achieve their value-based service delivery goals. The company deploys tech-enabled teams comprising case managers, care managers, community health workers, peer support specialists, therapists, and psychiatrists to provide round-the-clock support to underserved and complex behavioral health populations. With a focus on holistic care, Mindoula strives to improve health outcomes, reduce costs, and enhance the quality of life for the populations it serves.

**About The Role**

The Executive Assistant at Mindoula plays a vital role in providing high-level administrative, organizational, and operational support to the company's executive leadership team. Primarily supporting the President & COO, the role also involves assisting the Founder & CEO and CFO as needed. This position is crucial in ensuring that executive priorities are managed proactively, schedules are optimized, and organizational strategies are advanced efficiently. The Executive Assistant acts as a trusted partner and liaison across the organization and with external stakeholders, exercising discretion, sound judgment, and responsiveness. The role requires collaboration with other Executive Assistants and cross-functional teams to facilitate seamless coordination of executive activities. This is a remote position with a requirement to be located near the Washington D.C. metro area.

**Qualifications**

- Bachelor's degree required

- 5+ years of experience providing high-level executive or administrative support

- Experience supporting C-Suite executives

- Proven ability to manage complex calendars, shifting priorities, and time-sensitive requests

- Strong written and verbal communication skills, including preparation of executive-level documents and presentations

- Exceptional organizational, time-management, and follow-through skills with a proactive approach

- Ability to handle confidential and sensitive information with discretion

- Proficiency with Google Workspace and/or Microsoft Office tools

- Experience managing digital filing systems and maintaining organized, compliant records

- Ability to work independently, exercise sound judgment, and anticipate executive needs

- Strong interpersonal skills and ability to collaborate across all levels of the organization

- Experience coordinating meetings, agendas, and executive readiness in a fast-paced environment

- Comfortable working in a hybrid or remote environment with high responsiveness and accountability

**Responsibilities**

- Manage complex calendars for the President & COO, including scheduling, organizing, reviewing, and confirming meetings to optimize productivity

- Maintain and prioritize a dynamic list of scheduling and action requests, ensuring effective time allocation and flexibility for shifting priorities

- Monitor incoming requests and communications, responding with urgency and prioritizing tasks to meet time-sensitive needs

- Provide calendar, scheduling, and meeting support for the Founder & CEO and CFO as needed, coordinating across executive calendars

- Support department heads and team members with calendar management, facilitating cross-team scheduling

- Provide in-person support for day-to-day priorities, meetings, and events as required

- Serve as a liaison between executive leadership, direct reports, employees, and external partners

- Prepare, review, and edit executive correspondence, reports, and presentations with high accuracy and professionalism

- Maintain strict confidentiality of all documents and information, adhering to security, privacy, and compliance standards

- Act as the primary liaison between the Executive Team and the Board of Directors, managing the annual Board calendar and communications

- Coordinate logistics for quarterly Board meetings, including scheduling, materials preparation, and support for in-person sessions

- Assist in planning and executing internal and external meetings, leadership sessions, offsites, and company events

- Support the preparation of executive presentations and materials for various meetings and engagements

- Coordinate logistics for virtual and in-person meetings, including technology, room setup, and on-site needs

- Manage digital storage and filing systems, ensuring compliance with company policies and security protocols

- Develop workflows to enhance administrative and operational efficiency

- Handle administrative tasks such as reimbursement processing, business card ordering, and tracking employee milestones

- Coordinate with sales and account management teams to prepare for contracts, market launches, and implementation activities

- Support People Operations with scheduling Town Halls, preparing presentations, and tracking deadlines

- Provide ad hoc support for research, projects, and other business needs as they arise

- Coordinate travel arrangements for executives, including transportation, lodging, and itineraries

- Maintain strong working relationships with leadership, department heads, and team members across the organization

- Partner with other Executive Assistants to ensure cohesive support and operational consistency

- Identify additional responsibilities to ensure smooth executive operations and organizational effectiveness

**Benefits**

- Competitive salary package

- Comprehensive health, dental, and vision insurance plans

- Flexible work arrangements, including remote work options

- Paid time off and holiday leave

- Professional development opportunities

- Collaborative and inclusive work environment

- Opportunity to contribute to impactful population health initiatives

Equal Opportunity

We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.

Executive Assistant

We were established in 1997 as Alacrity Staffing to provide healthcare personnel to hospitals, nursing facilities, and other medical entities throughout the country. As time went on, our focus shifted from facility-based staffing to personalized one on one care at home because we recognized the need for a smooth and safe transition from the hospital/facility setting to care in the home and our name changed to AdvisaCare Home Health. AdvisaCare became the solution for individuals and their families seeking superior home care services delivered with the exceptional customer service they deserve.

Home Care is personal and our founder, Kris Skogen, believes it should be local too. To that end, we employ a network of clinicians and healthcare staff that live in and understand the communities we serve. AdvisaCare is committed to supporting these communities through a variety of charitable endeavors.

AdvisaCare has grown over the years to meet the diverse needs of our clients by adding Medicare Home Health, Rebound Therapy Services, Respiratory Care and Hospice to our offerings designed to maximize  health, safety, and independence while reducing stress and worry. We consider it a privilege to make a difference in the lives of our clients, their families, and the communities in which they live. We thank them for the honor of serving them and providing better living.

Branches in Michigan, Arizona, Las Vegas, and Washington State.

Industry: Hospitals and Health Care
Company Size: 501-1,000 employees

AdvisaCare

Spring Into Meaningful Work 🌷💙

We're Hiring a Medical Social Worker (MSW)!

Ready to grow your career while making a real difference?

Join AdvisaCare Home Health & Hospice and be part of something truly meaningful this season.

As an MSW, you'll enjoy:

✨ Supporting patients and families through life's most important moments

✨ Providing compassionate care in a one-on-one setting

✨ Being part of a dedicated, supportive hospice team

✨ Flexible part-time/per diem opportunities

✨ Making an impact in your local community

We're looking for a compassionate, driven Medical Social Worker (MSW) who is passionate about enhancing the lives of patients with life-limiting illnesses.

📍 Serving Gaylord, Cheboygan, and surrounding areas

🏢 Parent Agency: Troy location

If you feel called to make a difference in the hospice journey, we'd love to welcome you to our family.

Care that truly matters starts with you. 🌼

Apply today & be part of something bigger.

**Requirements**

- MSW degree from a school of social work accredited by the Council on Social Work Education (CSWE)

- One year of experience in Home Health Care preferred

- Hospice experience preferred

- Valid Driver's License, car insurance and reliable transportation

**Job Duties:**

- Performs initial psychosocial, emotional, spiritual and bereavement assessments and assists in the development and implementation of goal-directed care plans

- Provides care under the direction of a physician. Participates in IDT conferences observing, assessing and bringing information regarding psychosocial, emotional, spiritual, physical and financial conditions affecting the patient and family

- Documents all patient/family visits, telephone contacts and referral actions timely, accurately and concisely in the patient record

- Conducts reassessments of patient/family needs and counseling as required

- Provides crisis intervention and individual or family counseling when indicated

- Plays an active role as a care advocate for the patient/family unit

- Develops and maintains contact with appropriate community agencies and services in order to promote interagency cooperation and to facilitate related referrals

- Provides ongoing counseling related to issues of death and dying to the patient and family as needed

- Participates as a member of the Bereavement Team as assigned

- Adheres to all Hospice policies

**Benefits**

- 401K Retirement Plan

- Medical benefits Available

- Ability to earn PTO

- Flexible Scheduling

- Excellent Pay

- Employee Appreciation program

- Rewarding Work Environment

- 24/7 staffing support

MSW Social Worker

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