Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.

Industry: Software Development
Company Size: 1,001-5,000 employees

Newgen Software

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**Role: **IT Business Analyst

**Location: ** USA

**Experience: **• 2-3 years of experience in IT systems, Business Analysis, or a related area.

**Qualification: ** Bachelors in IT/Computer Science/Management

**Key responsibilities: **

1. Requirement Gathering: • Collaborate with stakeholders to gather and document business requirements for system enhancements and new functionalities.

• Conduct analysis to translate business needs into technical specifications.

2. Process Improvement: • Identify opportunities to improve system processes and workflows to enhance efficiency and effectiveness using Newgen products and offerings.

• Assist in implementing process improvement initiatives and system upgrades.

• Demonstrate new features to end users.

3. Documentation: • Create and maintain comprehensive documentation, including Functional Specification Documents, Business Requirement Documents, user guides and process flow diagrams.

• Create Functional test cases and ensure system is running as per QA guidelines.

4. Collaboration

• Work closely with IT developers, business analysts, and other stakeholders to ensure system solutions align with business goals.

• Participate in meetings and provide updates on project status and system issues.

**Skills: **

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• High attention to detail and organizational skills.

Information Technology Business Analyst

At Mercer, we believe in building brighter futures. 
 
Together, our 25,000 employees in over 130 counties are helping redefine the future of work, reshape retirement and investment outcomes, and unlock real health and well-being. 
 
For over 75 years, we’ve provided trusted advice and solutions to build healthier and more sustainable futures for our clients, colleagues and communities. 

Balancing economics and empathy in our approach, we work side by side with you to find solutions to benefit your people and your business. By turning ideas into actions that spark positive change, we help you enrich employees’ lives and careers and drive innovation, progress and performance. Mercer is a business of Marsh McLennan.

Get to know us better: Click the “learn more” button at the top of the page to discover everything we do to help you meet the needs of today and tomorrow. Follow us on Twitter at @Mercer.

Industry: Professional Services
Company Size: 10,001+ employees

Mercer

We are seeking a talented individual to join our Career Communication team at Mercer. This role will be based anywhere in the U.S. a Mercer office is located, as this is a hybrid role that has a requirement of working at least three days a week in the office.

The Client-Facing Employee Communications Specialist crafts clear, targeted employee communications—synthesizing information and data, writing and editing materials for digital and print channels, implementing communication plans, and ensuring quality and accuracy across deliverables. You will partner with change-management and communication consultants, HR subject-matter experts, and external vendors to deliver client-facing HR communications.

**We will count on you to:**

- Effectively synthesize information or data to craft clear and concise narratives that support project objectives

- Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms

- Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants

- Provide quality assurance, manage and incorporate edits from reviewers(internal, client, vendors) ensuring quality and accuracy of content for all deliverables

**What you need to have:**

- Bachelor's degree in Communications, Journalism, English, Writing, Marketing, oral related Liberal Arts major

- At least 3 years' experience writing content using both creativity and factual accuracy

- Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience

- Ability to solve problems in a team-oriented business environment

- Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines

- Superior organizational skills and strong attention to detail

- Working knowledge of MS Office applications

**What makes you stand out?**

- Experience with employee benefits

- Experience as a communication consultant in a professional services or consulting firm highly preferred

- Experience working with vendors such as graphic designers, printers, mail houses, etc.

**Why join our team:**

- We help you be your best through professional development opportunities, interesting work and supportive leaders.

- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $50,400 to $100,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

**R_351488 **

Client-Facing Employee Communications Specialist

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