Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit  http://www.amdocs.com/
 
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

Industry: Software Development
Company Size: 10,001+ employees

Amdocs

Savvy Admin PROD

**Who We Are **

At **Amdocs **, we help the world’s leading communications and media companies build and operate next‑generation digital experiences. Our **Fiber & Broadband ** organization partners with service providers at moments of high change—supporting large‑scale modernization, BSS/OSS transformation, and fiber expansion initiatives.

**In One Sentence **

We are seeking a senior telecom transformation leader who can own large‑scale fiber and broadband programs end‑to‑end, act as a trusted C‑suite advisor, and drive complex BSS/OSS delivery with strong commercial, governance, and people leadership in a consulting‑led professional services environment.

**What Will Your Job Look Like? **

- Own end‑to‑end delivery of large‑scale fiber and broadband transformation programs across advisory, implementation, migration, stabilization, and transition

- Act as the senior executive owner for complex programs, accountable for delivery quality, financial performance, governance, and customer outcomes

- Serve as a trusted advisor to C‑suite and senior customer stakeholders, shaping transformation roadmaps and long‑term strategy

- Lead senior consulting and program leaders while building high‑performing, people‑centric delivery teams

- Drive adoption of modern, AI‑enabled delivery practices to improve predictability, insight, and execution quality

- Manage commercial performance within a Time & Materials professional services model, including utilization, scope, margin, and staffing mix

**All You Need Is… **

- 10+ years of telecommunications experience, including Professional Services, consulting, or large‑scale transformation delivery

- Proven leadership of fiber, broadband, or CSP modernization initiatives

- Deep experience with BSS/OSS implementations, modernization, and large‑scale migrations

- Executive presence with strong customer‑facing communication and governance skills

- Ability to operate effectively in high‑change, ambiguous environments while balancing speed, rigor, and long‑term impact

**Why You’ll Love This Role **

- Work on high‑impact fiber and broadband programs shaping the future of connectivity

- Lead complex, visible transformation initiatives with Tier‑1 service providers

- Operate in a consulting‑led environment focused on delivery excellence, customer trust, and measurable outcomes

Customer Service Executive

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