Welcome to Fewer, Better.

Fewer, better is the philosophy behind everything we do. We create timeless collections for the modern woman through meticulous design, carefully selected fabrics and simple functionality.

Each piece is made with integrity and kindness from the highest-quality materials and created by skilled craftsmen throughout Europe, South America, China, and the United States.

Cuyana is driving dynamic changes in the retail landscape. If you connect strongly with our fewer, better ethos, lead with care, and are driven by the opportunity to build the future of retail we want to hear from you.

Industry: Retail Apparel and Fashion
Company Size: 51-200 employees

Cuyana

Savvy Admin PROD

~~Now hiring! ~~ Full-time **Customer Experience Associate **to join the Cuyana CEx team in a hybrid capacity - splitting time between remote work and hands-on operations support in-person at our Distribution Center in West Oakland.

Are you someone who loves helping others and sees the value in exceptional customer service? Are you an ambitious self-starter who can think quickly on their feet? Then you may have the ideal skills to be part of our team!

~~Benefits: Medical, Dental, Vision, Life, Disability; Vacation, Sick, Holiday Pay; Commuter Benefit, 401k, plus generous Employee Discount.~~

RESPONSIBILITIES:

- Quickly and thoroughly respond and solve customer inquiries via email, phone

- Respond to and communicate with customers in a friendly, positive, professional, and efficient manner

- Process orders, returns and exchanges - for both online and retail channels

- Handle all customer requests and special cases at the distribution center

- Assist with fulfillment functions - packaging, personalization, receiving, QA, transfers, and returns

- Assist with retail operations for all retail locations - including helping customers, completing retail transactions, receiving replenishment shipments

- Cuyana Community - help teammates during peak season, support retail and community events

REQUIREMENTS:

- 1-3+ years of customer service experience

- Passionate about helping customers

- Connection to Cuyana's Fewer, Better philosophy

- Team player, able to collaborate & work well with others

- Positive attitude, self-starter, proactive, and resourceful

- Excellent communication and problem solving skills

- Ability to multi-task, very organized with attention to detail

- Strong e-commerce system capabilities

- ZenDesk, NetSuite, Shopify experience is a plus

- Thrives in fast paced startup environment; able to adapt quickly

- **Flexible availability - ** early/late hours, weekdays/weekends on-site and remotely with a strong internet connection required

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

- **Cultivate Community ** – you are honest, inclusive, and always willing to lend a hand

- **Create Excellence ** – you are accountable, decisive, and drive for results

- **Build & Evolve **– you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $20- $23/hr, commensurate with geographical location, skills, and experience.

Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.

Customer Experience Associate

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.  Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need.  Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. 

Members of the Penumbra team agree that this is where their work has meaning - we are transforming the treatment of some of the world's most devastating conditions. Penumbra is where everyone's ideas matter, and where learning and growth are constant.

No. 5 on the Greater Bay Area Manufacturers List, San Francisco Business Times, 2020
100 Fastest-Growing Companies, Fortune, 2019

Review our community guidelines for LinkedIn here: https://bit.ly/2Jmbw83.

Industry: Medical Equipment Manufacturing
Company Size: 1,001-5,000 employees

Penumbra, Inc.

**General Summary**

As part of Penumbra’s legal team, you will support a growing and dynamic company that develops ground-breaking technology to further its mission of saving patients’ lives. You will work closely with attorneys, paralegals and support staff as part of this closely-knit team while supporting external departments essential to the Company’s operations.

**Specific Duties And Responsibilities**

-  Utilize your keen analytical skills to develop creative solutions to problems.

-  Coordinate with internal business departments and respond to inquiries regarding contracts and other matters. *

-  Manage the legal department’s “To Do List” in Microsoft Excel. *

-  Maintain all contractual documents and correspondence, including but not limited to, uploading fully executed agreements into the contract lifecycle management (CLM) system and/or SharePoint. *

-  Process various sales offers including, but not limited to, bundled discount letters, cart consignment letters, etc.*

-  Assist with maintaining the CLM system, including but not limited to, generating reports, entering customer data, and recording key agreement data points. *

-  Compile, verify accuracy of and sort information according to priorities to prepare source data for computer entry.

-  Maintain legal files by tracking hard copy and electronic documents, performing periodic inspections to ensure proper upkeep, and responding to file requests. *

-  Provide support with scheduling meetings, booking conference rooms, arranging catering, organizing department events, etc.*

-  Assist with various legal administrative support. *

-  Assist with collecting wet and electronic signatures, shipping and receiving packages, mailing letters, etc.*

-  Manage legal department’s expenses. *

-  Submit incoming legal department invoices to A/P for payment. *

-  Manage the legal vendor purchase requisition process for standing purchase orders. *

-  Perform special projects as requested.

-  Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

-  Scan or read incoming materials in order to determine how and where they should be classified or filed according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

-  Assist with drafting, execution and organization of various contracts*

-  Keep information confidential*

-  Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *

-  Ensure other members of the department follow the QMS, regulations, standards and procedures.*

-  Perform other work-related duties as assigned.

- Indicates an essential function of the role

**Position Qualifications**

Minimum education and experience:

-  Bachelor's degree in related field with 1+ years of experience in an administrative assistant position or similar, or equivalent combination of education.

Additional qualifications:

-  Excellent communication skills and strong client management skills.

-  Ability to process a high volume of work and meet deadlines in a fast-paced environment.

-  Some experience working with contract templates and the ability to review and revise basic sales contracts.

-  Strong organizational skills, careful attention to detail, and creative problem-solving skills.

-  Outstanding interpersonal skills with a “can-do” attitude.

-  Proactive, strategic and thoughtful problem-solving ability.

-  High level of proficiency with Microsoft Excel, Word, PowerPoint and Outlook.

-  Experience working in-house at a medical device or pharmaceutical company, or other company in a highly regulated industry, is preferred.

**Working Conditions**

-  General office environment.

-  Business travel from 0% - 10%.

-  Potential exposure to blood-borne pathogens.

-  Requires some lifting and moving of up to 10 pounds.

-  The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include the ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

**Alameda, CA**

**Starting Base Pay is $27.00/hour - $38.00/hour.**

We offer a competitive compensation package plus a benefits and equity program, when applicable.

Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Legal Administrative Assistant

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