In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Industry: Retail Luxury Goods and Jewelry
Company Size: 10,001+ employees

Tiffany & Co.

Savvy Admin PROD

**Position Overview**

**JOB DESCRIPTION**

As a Business Analyst, you will support the LATAM region by delivering data-driven insights to enhance retail performance and operational excellence. You will work closely with Retail, Merchandising, Supply Chain, and Store Planning teams to consolidate and analyze data, enabling informed decision-making and supporting strategic initiatives across the region.

**Key Accountabilities:**

Retail Performance & Business Insights

- Analyze store performance across sales, KPIs, and client development metrics to identify trends and opportunities.

- Build and maintain regular reporting and dashboards to support Retail leaders in performance tracking.

- Partner with Finance and HR to support FTE planning, productivity analysis, and resource optimization.

- Partner with Client Development Manager on CRM analytics.

- Provide actionable recommendations to improve store performance and client experience.

- Support training initiatives by identifying performance gaps and areas for development.

Operational Analysis & Retail Excellence

- Monitor operational KPIs including inventory flow, stock accuracy, and in-store productivity.

- Partner cross-functionally with Supply Chain, Merchandising, and Store Planning to optimize operations.

- Analyze stock performance and support decision-making on allocation, replenishment, and organization.

- Identify inefficiencies and propose data-driven action plans to improve operational performance.

- Track and evaluate retail excellence standards and customer experience indicators.

Cross-Functional Reporting & Projects

- Consolidate and analyze data from multiple departments to provide a comprehensive view of business performance.

- Support regional projects (e.g., store openings, incentives, new tools) through reporting and performance tracking.

- Act as a key point of contact for reporting across LATAM, ensuring consistency and clarity of data.

- Assist in the rollout of tools and systems, including coordination with IT and end-user support.

- Prepare clear and concise presentations for stakeholders, highlighting key insights and recommendations.

**Required Qualifications:**

- Strong analytical skills with the ability to interpret data and generate insights.

- Advanced Excel skills; knowledge of BI tools (Power BI, Tableau) is a plus.

- Proactive and solution-oriented mindset with strong problem-solving abilities.

- Ability to work cross-functionally and manage multiple stakeholders.

- Strong communication skills with the ability to present data clearly.

- Agile, adaptable, and comfortable in a fast-paced environment.

**Preferred Qualifications:**

- Previous experience in retail, business analysis, or consulting.

- Exposure to luxury, fashion, or consumer goods industries.

- Understanding of retail operations and client experience.

- Interest in LATAM markets and multicultural environments.

- Spanish and Portuguese language are a plus.

VIE, Business Analyst - LATAM

Founded in 2004, ACTIUM is a distributor and/or retailer of premium to prestige brands in the Americas (domestic and/or Travel Retail markets)

The Company operates four independent divisions sharing back-office synergies:
·  Distribution - Beauty and Lifestyle
·  Distribution - Beverages
·  High end retail
·  Own brand 

ACTIUM focuses on long term relationships with few but leading partners in the premium to prestige segments. The company has an international presence with a stronghold in the Americas TR and Caribbean markets.

Industry: Retail Luxury Goods and Jewelry
Company Size: 51-200 employees

ACTIUM LLC

**Retail Excellence Manager **

·      **Location: ** Miami

·      **Markets: ** Caribbean / Americas

·      **Reports To: ** Head of Beauty Division

**Role Overview **

The **Retail Excellence Manager ** is responsible for elevating retail standards, driving best-in-class in-store execution, and maximizing sales performance across all distribution channels.

This role goes beyond traditional trade marketing by ensuring **consistent retail excellence, premium brand representation, and measurable commercial impact ** across all markets. The position acts as a key link between **brand strategy and field execution **, ensuring that every point of sale delivers a superior consumer experience aligned with brand expectations.

**Key Responsibilities **

**1. Retail Excellence Strategy **

- Define and implement a **Retail Excellence framework ** across all markets and channels.

- Translate brand guidelines into **clear, actionable retail standards ** (visual merchandising, service level, execution quality).

- Ensure consistency of execution across **multiple markets, retailers, and store formats **.

- Identify opportunities to elevate **consumer experience and in-store conversion **.

**2. In-Store Execution & Performance **

- Oversee and continuously improve **in-store execution standards **, including merchandising, visibility, and product placement.

- Ensure all points of sale meet **premium brand expectations ** and operational excellence benchmarks.

- Implement corrective action plans with sales teams and partners.

**3. Retail Performance & KPIs **

- Define and track key performance indicators such as:

- Sell-out performance

- Visibility/share of shelf

- ROIs

- Analyze retail data to identify **growth opportunities and underperforming areas **.

- Provide **actionable insights and recommendations ** to drive sales and efficiency.

**4. Retail Activation & Launch Excellence **

- Ensure flawless execution of **new launches, animations, and seasonal campaigns ** at store level.

- Adapt global campaigns to local retail environments while maintaining brand integrity.

- Evaluate ROI and effectiveness of activations and propose improvements.

**5. Training & Capability Building **

- Develop and deliver **retail training programs ** for sales teams and retail partners.

- Ensure strong product knowledge, brand storytelling, and selling techniques.

- Promote a culture of **retail excellence and accountability ** across teams.

- Build an army of believers (Beauty Advisors)

**6. Cross-Functional Collaboration **

- Act as the key interface between **Marketing, Sales, and Operations **.

- Ensure alignment between **brand strategy, commercial priorities, and field execution **.

- Support sales teams with tools, insights, and guidance to improve retail performance.

**7. Budget & ROI Management **

- Manage retail and trade-related investments with a strong focus on **ROI and efficiency **.

- Optimize resource allocation to maximize **commercial impact **.

**Qualifications **

**Required **

- Bachelor’s degree in Business, Marketing, or related field

- 5+ years of experience in **retail, trade marketing, or sales **, ideally in beauty or luxury.

- Strong understanding of **retail dynamics, merchandising, and consumer behavior **

- Proven ability to drive **execution excellence across multiple markets **

- Strong analytical and reporting skills.

- Excellent communication and stakeholder management abilities

- Fluent in English and Spanish (French is a plus)

**Preferred **

- Experience in **prestige/luxury brands **

- Exposure to **multi-market or travel retail environments **

- Experience with **retail KPIs, sell-out data, and performance tracking tools **

**Key Competencies **

- Results-driven with strong **commercial acumen **

- Highly organized with the ability to manage **multiple markets and priorities **

- Strong attention to detail and **execution excellence mindset **

- Proactive, solution-oriented, and hands-on

- Ability to influence cross-functional teams and external partners

- Balance of **strategic thinking and operational execution **

**Working Conditions **

- Full-time position

- Occasional travel required (approximately 10–20%)

- Flexible schedule depending on retail and activation needs

**Success in This Role Looks Like **

- Consistent **high-quality retail execution ** across all markets

- Improved **sell-out performance and visibility metrics **

- Strong alignment between **brand strategy and in-store reality **

- Elevated **consumer experience at every point of sale **

Retail Excellence Manager

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