Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.

Industry: Software Development
Company Size: 1,001-5,000 employees

Newgen Software

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**Role: **IT Business Analyst

**Location: ** USA

**Experience: **• 2-3 years of experience in IT systems, Business Analysis, or a related area.

**Qualification: ** Bachelors in IT/Computer Science/Management

**Key responsibilities: **

1. Requirement Gathering: • Collaborate with stakeholders to gather and document business requirements for system enhancements and new functionalities.

• Conduct analysis to translate business needs into technical specifications.

2. Process Improvement: • Identify opportunities to improve system processes and workflows to enhance efficiency and effectiveness using Newgen products and offerings.

• Assist in implementing process improvement initiatives and system upgrades.

• Demonstrate new features to end users.

3. Documentation: • Create and maintain comprehensive documentation, including Functional Specification Documents, Business Requirement Documents, user guides and process flow diagrams.

• Create Functional test cases and ensure system is running as per QA guidelines.

4. Collaboration

• Work closely with IT developers, business analysts, and other stakeholders to ensure system solutions align with business goals.

• Participate in meetings and provide updates on project status and system issues.

**Skills: **

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• High attention to detail and organizational skills.

Information Technology Business Analyst

At The Value Maximizer, we empower businesses to unlock their full potential through cutting-edge AI-based platforms. As a premier IT consulting firm, we specialize in delivering tailored solutions that optimize processes, enhance efficiency, and drive measurable value. Partner with us to transform your vision into impactful reality.

Industry: IT Services and IT Consulting
Company Size: 11-50 nhân viên

The Value Maximizer

**Client: FL State Agency**

**Position: Sr Business Analyst Manager**

**Term: June 2026 - July 2027 with renewal**

**Pay: $100/Hr - $105/Hr**

**Location: On Site Tallahassee, Florida**

**Work Authorization: ONLY USC or GC no other visas will be considered**

**Education: **A bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Finance, or other related fields, or five (5) years of equivalent work experience is required.

**Certification: ** Certification in Business Analysis from a reputable body, such as the Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA) or the Professional in Business Analysis (PMI-PBA) from the Project Management Institute

**Key Qualifications**

- Experience: 5+ years as an IT Business Analyst in an enterprise environment

- Technical Skills: Proficiency with BI tools (Power BI, Tableau), data tools (SQL, Python, R, SAS), project management software (Jira), ERP systems, and MS Office (including Visio)

- Core Competencies: Strong background in business process modeling (As-Is/To-Be), technical requirement analysis, user story documentation, and process re-engineering

- Soft Skills: Exceptional leadership, cross-departmental collaboration, negotiation, and meeting facilitation skills

**Core Responsibilities**

- Strategic Support: Partner with the Program Manager and IT leadership to define, actualize, and implement project plans and goals

- Requirements & Analysis: Lead requirement-gathering sessions (including JAD) and translate stakeholder needs into clear business and technical IT specifications

- Process Improvement: Evaluate current workflows and develop recommendations for business process improvements

- Stakeholder Liaison: Serve as the primary bridge between business users, technical staff, and architects; manage stakeholder expectations and deliver executive briefings

- Compliance & Coordination: Maintain all project artifacts and documentation in compliance with PMO standards and relevant state regulations

Senior Business Analyst Manager

Our mission is to serve the citizens of Orange County and our guests with integrity, honesty, fairness and professionalism. We are committed to transparency, accountability and engaging our citizens in the decision making process to earn their trust and improve our quality of life.

Industry: Government Administration
Company Size: 5,001-10,000 employees

Orange County Government

**Overview**

The Business Analyst is responsible for researching, testing, implementing, and managing additions, integrations, and enhancements to enterprise systems and software platforms. This position provides project management oversight for system implementations, upgrades, and process improvements while ensuring system stability, data integrity, and operational efficiency. Responsibilities include regression testing, SQL query development, report generation, script writing, software integration, and cross-departmental coordination to support business operations and strategic initiatives.

The Business Analyst operates with considerable independence under the general direction of the Department Head and reports directly to the IT Manager and/or Assistant Manager.

**Job Description**

**GENERAL DUTIES AND RESPONSIBILITIES**

~~Note: The description below may not represent all duties and responsibilities of this position.~~

**System Enhancements, Integrations & Upgrades**

- Research, analyze, test, and implement system changes, upgrades, integrations, and software updates.

- Coordinate integration efforts between internal systems, enterprise platforms, third¿party applications, and vendors to ensure stable functionality and consistent data.

- Evaluate and respond to departmental requests for system enhancements or modifications.

**Project Management**

- Manage project plans for system implementations and improvements, including defining scope, phases, timelines, resources, and communication with stakeholders.

- Lead and coordinate cross¿departmental project activities to support strategic initiatives.

**Testing & Quality Assurance**

- Plan, conduct, and document testing activities such as regression testing, user acceptance testing (UAT), system validation, and post¿implementation verification.

- Identify, investigate, document, and verify resolution of system errors, interface failures, and related issues.

**Technical Development & Automation**

- Develop and maintain SQL queries, stored procedures, scripts, automated reports, and related technical tools to support operations and process improvements.

- Create and maintain automation solutions to reduce manual tasks and improve efficiency.

**Analysis, Documentation & Reporting**

- Analyze system performance, identify inefficiencies, and recommend improvements or automation opportunities.

- Prepare technical specifications, testing documentation, SOPs, user guides, training materials, and other system¿related documentation.

- Develop requirements for system enhancements, workflows, reporting needs, and technical changes.

**Training & User Support**

- Provide training to departmental staff and other users on system enhancements, reporting tools, and updated processes.

- Support end users by assisting with system functionality, performance issues, and troubleshooting as needed.

**Cross¿Department & Vendor Coordination**

- Serve as liaison among departments, IT teams, agencies, and vendors to communicate needs, coordinate implementations, and support technical initiatives.

- Represent the organization at meetings, project sessions, vendor reviews, and user group conferences.

**Systems Management Support**

- Assist with system management duties under IT direction, including monitoring system performance and ensuring proper functionality of associated hardware and software.

- Act as the primary contact for departmental PC, peripheral, and enterprise application support matters.

**Additional Responsibilities**

- Perform other related duties as assigned to support departmental and organizational goals.

**Required Minimum Qualifications**

**TRAINING AND EDUCATION**

- Bachelor¿s degree with major coursework in Project Management, Business Administration, Computer Science, Information Technology, Management Information Systems, or a related field from an accredited university.

- Two (2) years of experience in systems administration, business analysis, software implementation, IT project management, systems integration, programming, or a combination thereof.

- Experience with enterprise software implementation, testing, and cross-functional project coordination.

- In lieu of a degree, five (5) years of progressively responsible experience in systems administration, programming, SQL development, IT project management, software integration, or related technical functions.

**Knowledge, Abilities, And Skills**

- Strong knowledge of project management principles including planning, scheduling, testing coordination, stakeholder communication, and implementation oversight.

- Ability to analyze business and technical problems with detail and accuracy, assemble and organize data, and prepare reports and recommendations from such data.

- Ability to plan, organize, conduct, and document extensive testing efforts including regression testing, UAT, and system validation.

- Working knowledge of SQL Server, Oracle, relational databases, query writing, data validation, and reporting tools.

- Experience with script writing, automation development, and process optimization using scripting and reporting technologies.

- Ability to define system requirements, document workflows, and translate business needs into technical specifications.

- Ability to troubleshoot system issues, identify root causes, and coordinate corrective actions with vendors and internal IT teams.

- Ability to function independently or within a team depending upon the assignment or project.

- Ability to communicate effectively, both orally and in writing, with staff, management, vendors, and the public.

- Ability to effectively lead projects, coordinate teams, train users, and support organizational change.

- Ability to exercise sound judgment in evaluating situations and making decisions.

- Ability to adjust readily to changes in procedures, practices, assignments, and system priorities.

- Possess and maintain reliable work habits and the ability to work flexible hours depending upon departmental needs.

**Preferred Qualifications**

**TRAINING AND EDUCATION**

- Experience implementing and maintaining governmental software or enterprise business systems.

- One year of experience related to records management, business operations, or process improvement environments.

- Professional certifications such as PMP, CBAP, Microsoft Azure, SQL certifications, cloud certifications, or security-related certifications.

- Knowledge of artificial intelligence, automation concepts, and workflow optimization technologies.

**Preferred Knowledge, Abilities, And Skills**

- Experience with Microsoft SQL Server, Oracle, MS Project, Visio, Power BI, reporting platforms, and enterprise workflow systems.

- Experience supporting system integrations across multiple departments and third-party vendors.

- Strong understanding of process mapping, requirements gathering, change management, and software lifecycle management.

- Familiarity with governmental operations, compliance requirements, and records management systems.

Application Deadline

Open Date: 05/26/2026

Close Date:

This posting is subject to close without prior notice.

Salary Information

Pay Grade: C15 - From $38.56 - $42.61

FLSA Status:

Placement based on Education and Experience

**Benefits**

- 10 paid holidays and up to 1 floating holiday annually.

- 18 days paid time off per year.

- Longevity bonus based on years of service.

- 6 days of paid TERM (sick) time annually.

- Low-cost medical, dental, vision, additional life insurance.

- Free basic life, long term disability, and employee assistance for all the family members effective on day one.

- Participation in the Florida Retirement System.

- Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.

- Free access to Wellworks gyms and Orange County Recreation Centers.

- Free onsite wellness coaching, including dietician and nurse.

- Tuition reimbursement program.

- Earn service time to forgive student loans.

Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Notes

Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.

Business Analyst

The Armstrong Company started in 1957 as a small, family-owned mover in Memphis. Three generations of commitment, innovation, and sacrifice later, we’ve grown the company from a small loan and a single warehouse into a global logistics leader supported by a group of hardworking and invested partners. And while our business—and our dreams—continue to grow, we remain committed to the promise that has always set us apart: At Armstrong, our world moves around you.

Industry: Truck Transportation
Company Size: 1,001-5,000 employees

The Armstrong Company

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

**Build Your Career While Helping Transform a Business**

We’re rebuilding and modernizing how our business operates, and we’re looking for a sharp, hungry Business Analyst who wants to help drive that transformation from the inside.

This is a high-exposure role for someone early in their career who wants accelerated growth, real ownership, and the opportunity to work directly with senior leadership on pivotal operational and technology initiatives.

You won’t be buried in layers of corporate bureaucracy. You’ll be in the middle of solving real problems across operations, logistics, systems, and process design, helping the company scale smarter and faster!

If you have a strong attitude, love problem-solving, thrive in fast-moving environments, and want to grow quickly by taking on meaningful challenges, you’ll fit right in.

**What You’ll Work On**

- Improve operational workflows across dispatch, warehousing, fulfillment, and order management

- Identify bottlenecks, inefficiencies, and process gaps across the commercial logistics operation, then work cross-functionally to help solve them

- Translate operational needs into clear business and system requirements

- Partner with operations, sales, leadership, product, and development teams

- Support integrations and process improvements across internal systems and emerging AI initiatives

- Help coordinate projects, track execution, and keep initiatives moving forward

- Drive adoption of new processes and systems across the organization

- Earn increasing responsibility and leadership opportunities as you grow in the role

**Who You Are**

- Sharp, resourceful, and highly organized

- Naturally analytical with strong problem-solving instincts

- Comfortable dealing with ambiguity and figuring things out quickly

- Strong communicator who can confidently navigate conversations across operational and technical teams

- Energized by fast-paced environments where priorities evolve

- Motivated by growth, ownership, and impact

**Preferred Background**

- 2+ years of professional experience (internships and coordinator roles absolutely count)

- Exposure to operations, business analysis, process improvement, project coordination, or systems work

- Experience with ERP systems (especially NetSuite), logistics, WMS, or dispatch software is a major plus

- Strong systems aptitude and ability to learn new tools quickly

**Why This Is a Great Opportunity**

- Work directly with senior leadership on high-impact initiatives

- Gain hands-on exposure to operations, technology, and business strategy

- Learn fast and grow fast in a role with real visibility

- Clear path toward senior analyst, operations, or project leadership roles

- Competitive compensation, benefits, PTO, and bonus potential

- Collaborative, entrepreneurial team

Skills Preferred

- Analytics

- Communications

- Data Analysis

- Enterprise Resource Planning

- Logistics

- Root Cause Analysis

- Statistical Analysis

- Systems Analysis

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Operations Business Analyst

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