Baby2Baby provides children living in poverty with diapers, clothing and all the basic necessities that every child deserves. Over the past 12 years, Baby2Baby has distributed over 375 million items—more than any organization of our kind—to children in homeless shelters, domestic violence programs, foster care, hospitals and underserved schools, as well as children across the country who have lost everything in the wake of disasters. To learn more about Baby2Baby please visit www.baby2baby.org.

Industry: Non-profit Organizations
Company Size: 11-50 employees

Baby2Baby

Savvy Admin PROD

**Reports to – Director, Operations **

**Organization Overview **

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. The organization has distributed over half a billion items in the past 14 years to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization’s success has been propelled forward by its industry-leading model that is redefining what it means to operate a non-profit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023’s most influential companies and recognition as the #1 non-profit on Fast Company’s World’s Most Innovative Companies List.

**Position Overview **

Reporting to the Director of Operations, the Senior Manager, Operations will play a key role in supporting the structure and execution of Baby2Baby’s workplace operations and facilities functions across multiple locations.

This role will help translate organizational and business priorities into clear operational plans, ensuring strong day-to-day execution across office operations, facilities management, organizational workstreams, and administrative coordination. The Senior Manager will partner closely with the Director of Operations to support planning, prioritization, and execution of key initiatives, while also helping build scalable systems, processes, and cross-functional coordination across the organization.

This role will be instrumental in supporting major organizational projects, including office moves, warehouse transitions, and the Stanford headquarters renovation, while helping ensure consistency and continuity across locations. They will also serve as a key operational partner to the Director of Operations, supporting cross-functional initiatives and broader business operations workstreams as needed, and provide leadership, guidance, and support to members of the operations team.

The Senior Manager will work Monday–Friday and be based on-site at Baby2Baby Headquarters at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016, transitioning to the Santa Monica headquarters in 2027. The work is performed in an office setting and is currently in office or on site 4-5 days per week. This role requires regular on-site presence across additional locations, including warehouse operations currently in Van Nuys and relocating to Vernon. Occasional early mornings, evenings, or weekends may be required based on organizational needs and events.

**Duties and Responsibilities **

- Oversees day-to-day workplace operations and facilities across both locations, ensuring consistent execution and coordination

- Partners with the Director of Operations on approach, prioritization, and execution of key operational workstreams

- Supports on organizational infrastructure initiatives including systems, workflows, reporting, and operational scaling efforts.

- Identifies opportunities to improve processes, coordination, and efficiency across workplace operations, facilities, and broader operational workflows

- Acts as a key operational partner across active projects, driving timelines, coordination, and follow-through across teams

- Supports execution of major organizational initiatives, including the Santa Monica headquarters renovation, office moves, and warehouse transition from Van Nuys to Vernon

- Helps structure and manage facilities-related workstreams, including vendor coordination, maintenance, and operational updates (IT, Security, AV)

- Supports vendor coordination and relationships related to facilities, utilities, and building operations

- Provides guidance and coordination to members of the operations team to support clear workflows and coverage

- Supports at organizational events as needed

- Other duties as assigned

**Required Qualifications **

- Minimum 8 years of experience in operations, workplace management, facilities, or related roles

- Strong organizational and planning skills, with the ability to manage multiple priorities in a fast-paced environment

- Strong relationship-builder with a focus on customer service, with the ability to build effective relationships with staff, vendors, and external partners

- Excellent communication skills, with the ability to collaborate across teams and levels of the organization

- Strong attention to detail and consistent follow-through

- Ability to work independently, exercise sound judgment, and proactively identify and resolve issues

- Proficiency with Google Workspace and Microsoft Office, and willingness to learn new systems and tools

**Other **

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.

Senior Manager, Operations

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry: Software Development
Company Size: 10,001+ employees

Amazon

**Description**

Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives. The Senior Operations Manager is responsible for all aspects of operations or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.

**Responsibilities**

-  Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

-  Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

-  Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

-  Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

-  Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

-  Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

**Additional Job Elements**

-  Lift and move totes up to 49 pounds each

-  Regular bending, lifting, stretching and reaching both below the waist and above the head

-  Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

-  Continual standing and/or walking an average of 5 miles daily

-  Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

-  Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

**Basic Qualifications**

-  Bachelor's degree or equivalent, or 2+ years of equivalent experience

**Preferred Qualifications**

-  Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, DFW Airport - 135,000.00 - 182,700.00 USD annually

USA, TX, Dfw Airport - 135,000.00 - 182,700.00 USD annually

**Company ** - Amazon.com Services LLC

Job ID: A3180474

Sr. Operations Manager

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Company Size: ‏٢ - ١٠ موظفين

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🗂 **We’re Hiring: Head of Operations **

🕒 **Employment Type: ** Full-Time

💼 **Level: ** Senior / Executive Level

We’re seeking a strategic and experienced Head of Operations to lead and oversee our company’s operational functions. This role is ideal for a proactive leader who can drive efficiency, improve processes, and support business growth while ensuring smooth day-to-day operations across the organization.

🎯 **Key Responsibilities **

- Oversee daily business operations and ensure operational efficiency across departments.

- Develop and implement operational strategies, policies, and procedures aligned with company goals.

- Monitor performance metrics and identify opportunities for process improvement and optimization.

- Lead, mentor, and manage operational teams to achieve business objectives and high performance.

- Collaborate with senior leadership on strategic planning, budgeting, and resource management.

- Ensure compliance with company standards, regulations, and operational policies.

- Manage operational projects, timelines, and cross-functional initiatives effectively.

- Analyze operational data and prepare reports to support decision-making and business growth.

- Foster a positive, collaborative, and results-driven workplace culture.

✅ **Requirements **

- Proven experience in operations management or a senior leadership role.

- Strong leadership, organizational, and decision-making skills.

- Excellent communication and interpersonal abilities.

- Strong analytical thinking and problem-solving capabilities.

- Ability to manage multiple teams, projects, and priorities effectively.

- Experience with process improvement, business operations, and performance management.

- Familiarity with operational tools, reporting systems, and workflow optimization.

- A degree in Business Administration, Operations Management, or a related field is preferred.

🌟 **What We Offer **

- A leadership opportunity within a growing and innovative company.

- A collaborative and supportive work environment.

- Professional growth and career advancement opportunities.

- Competitive compensation and performance-based incentives.

- A positive, dynamic, and team-oriented company culture.

-

Head of Operations

Qsic is the market leader in creating AI-driven audio retail media channels for large physical store retailers in North America and Australasia.

Reach your customers at the point of purchase.

Sell audio advertising packages to your suppliers. Unlock the additional revenue potential of your physical store networks.

Industry: Technology, Information and Media
Company Size: 51-200 employees

Qsic

QSIC is an Audio + AI company redefining what in-store means for retailers and brands worldwide. We deploy intelligent audio hardware at scale — across multiple continents, dozens of markets, and hundreds of retail environments. That takes a supply chain that actually works.

We're looking for a Supplier & Procurement Manager to own it end-to-end. Not to manage a process someone else built. To build the thing, run it, and make it better.

Reporting to the Global Head of Operations, you'll be the single owner of how QSIC sources, buys, moves, and installs hardware globally. That means supplier relationships, warehouse strategy, logistics, contracts and the performance frameworks that keep everything honest.

If you've spent your career navigating complex supplier ecosystems across the US, APAC and/or LATAM, negotiating commercial agreements and building procurement infrastructure from scratch — this role is for you.

**What You'll Own**

**Procurement Planning & Hardware Buying**

- End-to-end procurement for all hardware across global installations

- Forward-looking demand plans tied to deployment schedules and growth forecasts

- Evaluate hardware options across cost, quality, and lead time — and make the call

**Global Supplier Partnerships**

- Identify, select, and onboard supplier partners across hardware, installation services, and logistics

- Negotiate pricing, terms, and SLAs with global and regional vendors — with a focus on Japan, South Korea, China, Mexico, and Australia

- Build the kind of supplier relationships that get you preferential treatment when things get tight

**Warehouse Strategy & Negotiation**

- Define QSIC's global warehousing strategy: regional hub selection, inventory management, stock positioning

- Negotiate warehouse agreements on cost, capacity, security, and fulfilment SLAs

**Transportation & Installer Bids**

- Manage freight and last-mile logistics procurement across all markets

- Run competitive bid processes for installation partners — evaluating cost, quality, geographic coverage, and track record

- Oversee software and professional services vendor selection and commercial engagement

**Contracts & Legal Alignment**

- Lead negotiation and execution of MSAs and SOWs across the supplier base

- Work closely with Legal to ensure contracts are commercially sound, risk-appropriate, and compliant

- Make sure NDAs are in place before anything sensitive gets shared — every time

**Supplier Performance Management**

- Build and operate a supplier performance framework with clear KPIs across cost, quality, delivery, and compliance

- Run regular supplier reviews, drive corrective action where needed, and use data to inform renegotiations and sourcing decisions

**What You Bring**

- Proven experience in a senior procurement or supply chain role — ideally in hardware, technology, or retail media

- A track record of negotiating complex commercial agreements with measurable outcomes

- Strong understanding of global logistics, warehousing, and installation services

- Comfort working with Legal on MSAs, SOWs, and NDAs with a commercial-first mindset

- Experience managing suppliers across APAC and LATAM — specifically Japan, South Korea, China, Mexico, and Australia

- A data-driven approach to supplier performance and the ability to build KPI frameworks that people actually use

- Ability to navigate cross-cultural business practices and time zone complexity from a US-based schedule

- Highly organised, commercially sharp, and comfortable with ambiguity in a fast-moving environment

**Who We Are**

We live by four values:

**Honesty First ** — Frank, direct, respectful, and fair. We choose honesty over getting it perfect.

**Invent Solutions ** — We see a problem and solve it. No dwelling, no excuses.

**Laugh and Learn ** — Genuine curiosity, never taking ourselves too seriously.

**One Team ** — Diverse people, one direction. That's what makes us great.

There's no such thing as a perfect candidate. However you identify, and whatever background you bring, if this role excites you — please apply. QSIC is an equal opportunity employer and we know a diverse workforce makes us better.

Supplier and Procurement Manager

Industry: Financial Services
Company Size: 2-10 employees

DataCT LLC

**Position Overview**

The Head of Operations is the senior executive responsible for the end-to-end operational service delivery of DataCT in its capacity as the CT Plan Administrator. The role owns all day-to-day administrative operations — subscriber onboarding, usage tracking, direct and indirect billing, MISU processing, delinquency management, reporting, and compliance operations — and is accountable for meeting or exceeding Service Level Agreements committed under the Administrator Services Agreement.

This is a hands-on, build-and-run role. The Head of Operations will design, implement, and operate the scalable infrastructure required to support approximately 2,000 subscribers and the high-volume invoicing, revenue-allocation, and audit workflows that follow. The role works closely with DataBP LLC (technology services provider), Deloitte (PMO and accounting/receivables), and the SIP Processors, and is expected to instill a digital-first, continuous-improvement culture across the Operations function.

DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC.

**Core Responsibilities**

**Operational Service Delivery**

- Own end-to-end operational delivery of all CT Plan Administrator functions, including subscriber onboarding, entitlement provisioning, usage tracking, billing, MISU handling, delinquency management, and customer service.

- Establish and maintain Service Level Agreements, Standard Operating Procedures, and runbooks for every operational process.

- Operate the direct-billed and indirect-billed subscriber programs and manage global account operations.

- Supervise vendor and subscriber reporting cycles, including usage declarations, exception handling, and reconciliation to billing.

**Technology and Infrastructure Oversight**

- Partner with DataBP LLC and internal/third-party technology teams to oversee the day-to-day operation, monitoring, capacity, and performance of DataCT's operational systems.

- Direct resilience programs, incident response, change management, and release management for operational systems.

- Ensure Regulation SCI readiness, including BCP/DR testing, cyber resilience, and required regulator coordination.

- Govern access controls, segregation of duties, and operational audit trails.

**Scalability, Capacity, and Digital-First Operations**

- Maintain a forward-looking capacity model covering subscriber growth, reporting complexity, and policy evolution.

- Champion a digital-first strategy that streamlines administrative processes, reduces operational risk, and maximizes operating leverage.

- Lead continuous-improvement and automation initiatives across licensing compliance, margin expansion, and revenue assurance.

- Ensure operational capacity to support approximately 2,000 subscribers at full operating state.

**Reporting, Analytics, and KPIs**

- Operate DataCT's Operational Analytics capability, including executive, Board, and Operating Committee dashboards.

- Produce monthly and quarterly operational performance reports covering SLA attainment, incident trends, billing accuracy, audit recoveries, and customer satisfaction.

- Establish, measure, and report operational KPIs consistently across all functions.

**Subcontractor and Vendor Management**

- Own operational performance management for DataBP LLC, Deloitte service lines (PMO, Accounting & Tax, Payroll), and other operational vendors.

- Administer SLA performance reviews, service credits, and escalation protocols.

- Coordinate independence certifications and conflicts attestations from operational subcontractors consistent with CT Plan governance obligations.

**Transition and Implementation**

- Lead the operational transition from legacy CTA and UTP Plan administration to the unified CT Plan Administrator model, including hot-cutover readiness by the contractual implementation deadline.

- Coordinate with SIP Processors, CT Plan counsel, Deloitte, and DataBP to deliver seamless subscriber and revenue migration.

- Operationalize all Standard Operating Procedures and Service Level Agreements by go-live.

**Organizational Leadership**

- Build and lead the Operations organization across Technology Operations, Reporting & Compliance Operations, Operational Analytics, and Level 1 Support.

- Develop operating rhythms, training, and career pathways consistent with the DataCT Resourcing Experience and Expertise Classification Framework.

- Foster a culture of operational excellence, transparency, customer responsiveness, and public-market integrity.

**Key Performance Indicators**

- SLA attainment across operational processes.

- Billing accuracy; dispute rate; days sales outstanding (operational component).

- Audit recovery and compliance outcomes.

- Incident frequency, severity, and mean time to resolution.

- Capacity utilization vs. plan; automation/digitization coverage.

- Customer satisfaction (CSAT/NPS) for operational touchpoints.

- On-time delivery of transition milestones and go-live readiness.

**Qualifications**

- Fifteen or more years operating market-data, exchange, SIP, or financial-market-infrastructure operations functions.

- Demonstrated track record building and scaling operations from an early state to full production in a regulated environment.

- Deep familiarity with usage-based licensing, subscriber billing, audit, MISU, and reporting workflows.

- Experience standing up Reg SCI, BCP/DR, incident-response, and resilience programs.

- Bachelor's degree required; advanced degree or industry certifications preferred.

**Skills And Competencies**

- Operational leadership at executive scale; change management in regulated environments.

- Process design, SOP authorship, and SLA governance.

- Data literacy and analytics fluency; ability to translate operational metrics into executive narratives.

- Vendor and subcontractor management.

- Strong written and verbal communication for Board, regulator, and Operating Committee audiences.

**Tools and Systems**

- Workflow/ticketing (Jira, ServiceNow), CRM (Salesforce or equivalent), CLM (Ironclad, DocuSign), entitlement/billing systems, BI (Power BI, Tableau), Microsoft 365, Confluence/Notion.

**Location Requirement**

This position requires regular, in-person physical presence at DataCT's principal offices in New York City. DataCT's core staff, CT Plan stakeholders, SIP Processors, auditors, and principal service providers are concentrated in the New York metropolitan area, and on-site collaboration is essential to the Administrator function.

**Compensation And Benefits**

- Base Salary Range - $235,000-275,000 (commensurate with experience, qualifications, skills, education, internal equity, and market data).

- Eligible for performance-based incentives consistent with the role level.

- Compensation is set in accordance with the DataCT Resourcing Experience and Expertise Classification Framework.

- Full benefits package including medical, dental, vision, 401(k) with employer match, life insurance, disability coverage, and paid time off.

**Reporting Structure**

**Reports to: **Chief Administration Officer (CAO)

**About DataCT**

DataCT LLC is a Delaware limited liability company headquartered in New York, New York, formed as a single-purpose, independent, member-owned entity to serve as the Administrator of the U.S. Consolidated Tape Plan (the CT Plan). DataCT LLC is responsible for the unified administration of Tapes A, B, and C under the CT Plan, acting on behalf of CT Plan LLC under the Administrator mandate. DataCT is currently engaged under an Interim Services Agreement and is transitioning to the definitive Administrator Services Agreement with CT Plan LLC. The organization is building toward a full operating state of approximately 25 employees and is expected to be fully operational by April 2027.

**Equal Opportunity**

DataCT LLC is an Equal Opportunity Employer. DataCT is committed to building a diverse and inclusive workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, marital or familial status, citizenship or immigration status, or any other characteristic protected by applicable federal, state, or local law.

DataCT LLC is committed to building a diverse, accountable, and independent organization in service of the CT Plan, its Operating Committee, and the broader U.S. market-data community. The Head of Operations is a key contributor to that mission.

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