Since 1935, we’ve believed that design has the power to make the world a better, more beautiful place. That’s why clients and community members on nearly every continent partner with us to design healthy, happy places in which to live, learn, work, play, and heal. We’re passionate about Living Design, a philosophy that guides our work and emphasizes poetics and beauty; conceptual clarity; research and innovation; technology and tectonics; community and inclusion; resilience and regeneration; and health and well-being. Our team of over 2,500 professionals in 30 studios worldwide provides interdisciplinary services in architecture, interior design, branded environments, urban design, landscape architecture, and more. Our partners include Schmidt Hammer Lassen Architects; Portland; Nelson\Nygaard; and Pierre-Yves Rochon (PYR). We’re also part of the Sidara Collaborative, a global network of leading designers, engineers, planners, and consultants.

Industry: Architecture and Planning
Company Size: 1,001-5,000 employees

Perkins&Will

Savvy Admin PROD

**Job Overview**

Apply design thinking methodologies and futures-oriented analysis to deliver compelling, story-driven insights that inform strategic marketing decisions across our global practice areas. Synthesize intelligence from diverse external sources—industry publications, market reports, economic data, and databases—to identify emerging patterns, anticipate future scenarios, and produce forward-looking intelligence that positions the firm for smart growth.

**Our Offerings**

At Perkins&Will, we are committed to supporting the well-being and growth of our team members. We offer a comprehensive benefits package that includes:

- Medical, dental, and vision insurance

- Wellness programs and mental health support

- Short- and long-term disability (STD/LTD)

- Life insurance

- 401(k) retirement plan

- Generous paid time off (PTO)

~~Our employee experience is enriched by a hybrid and flexible work environment, enabled by advanced technology and collaborative tools. Our hybrid model will empower you to balance your life and work commitments.~~

We also provide:

- A professional development stipend and dedicated time for continuing education

- Performance-based bonuses

- Engaging studio initiatives and events

- Active firmwide affinity groups and leadership development opportunities

~~Above all, our culture is grounded in a firmwide commitment to **Justice, Equity, Diversity, and Inclusion (JEDI) **—a core foundation of everything we do.~~

**Key Responsibilities**

**Research & Strategic Foresight**

- Monitor and analyze publications, reports, economic indicators, and databases to identify signals, emerging trends, and strategic opportunities

- Conduct comprehensive company, market, economic, and geographical research to support business development and positioning

- Perform in-depth competitor analysis and market assessments across architecture, design, and built environment industries

- Apply scenario planning and futures methodologies to anticipate market shifts and identify short and long-term implications

**Insight Development & Qualitative Analysis**

- Synthesize information from multiple sources into clear, actionable intelligence using qualitative research methodologies

- Identify thematic trends, patterns, and opportunities across multiple data sources

- Create comprehensive market assessments and competitive intelligence reports that connect present realities to future possibilities

- In collaboration with the Market Intelligence Manager, define and manage intelligence team deliverables and coordinate the dissemination of this information on an established cadence

**Strategic Communication & Storytelling**

- Translate complex market intelligence into compelling narratives that resonate with internal and external audiences

- Craft story-driven insights that illuminate the implications of emerging trends and future scenarios

- Prepare intelligence briefings, presentations, and reports that weave data into meaningful narratives about market opportunities and challenges

- Distill information into accessible, engaging formats—including executive summaries—that bring possibilities to life for firmwide audiences

- Develop thought leadership content that positions the firm at the forefront of industry evolution

**Methodology & Design Thinking**

- Apply design thinking principles to frame research questions, explore problems from multiple perspectives, and develop innovative analytical approaches

- Collaborate with the Market Intelligence Manager to prototype and iterate on team deliverables

- Develop systems for capturing and sharing knowledge generated

- Ensure quality and analytical rigor across all deliverables while maintaining accessibility

- Mentor junior team members on analytical techniques, qualitative research methodologies, futures thinking, and narrative development best practices

- Stay current with industry trends, economic indicators, foresight methodologies, and analytical innovations

**Required Qualifications**

**Education & Experience**

- Undergraduate or master's degree in marketing, Economics, Business, Psychology, Sociology, Political Science, Design Futures, Behavioral Change, Journalism or related field

- 8+ years of experience in business intelligence, market research, strategic foresight, competitive intelligence, or economic research

- Demonstrated experience with qualitative research methodologies and futures-oriented analysis

- Strong background in synthesizing information from diverse external sources into forward-looking insights

- Excellent written and verbal storytelling and communication skills

- Experience in design, architecture, or creative industries preferred

**Core Competencies**

- Qualitative research: Deep expertise in thematic analysis, trend identification, and macro-level synthesis using qualitative methodologies

- Strategic foresight: Proven ability to identify signals, anticipate future scenarios, and develop long-range market perspectives

- Design thinking: Experience applying human-centered, iterative approaches to research design and problem-solving

- Storytelling: Exceptional ability to craft compelling narratives that translate complex data into memorable, actionable insights

- Synthesis skills: Ability to distill large volumes of information from multiple sources into clear patterns and implications

- Project management: Skills and ability to manage multiple research workstreams simultaneously with creative and analytical rigor

**Technical Skills**

- Proficiency with market intelligence platforms, research databases, and economic data sources

- Comfort working with diverse data types and translating them into visual and narrative formats

- Analytical capabilities spanning qualitative and quantitative research methodologies

- Advanced Microsoft Excel skills for data analysis and presentation

**Salary Range Information**

We foster a culture that is diverse and inclusive and strive for pay practices that are fair, and competitive and reflect our commitment to pay equity. Our compensation decisions include but are not limited to a candidate’s qualifications including skill sets, education, experience and training, licensure and certifications credentials if applicable, and business-related factors. This practice extends to all employees, including performance considerations for merit increases, job promotions, and transfer opportunities. We additionally review our pay practices, conduct pay equity audits, and ensure our managers are trained in our pay practices on an annual basis. At the time of posting this job advertisement, the annual pay salary range for this position is between **$98,700 and $167,600 ** commensurate with qualifications and geographical location (Austin, Chicago, San Francisco).

**Equal Employment Opportunity Statement**

Perkins&Will has established and adopted an Equal Employment Opportunity Employment policy (“EEO”), which is part of the Company’s Human Resources Policy. The purpose of this EEO policy is to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or expression, gender reassignment, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law. In some cases, local laws and regulations may provide greater protections than those outlined here, and employees will be covered by the laws of their local jurisdiction.

**Pay Transparency Nondiscrimination Provision**

Perkins&Will will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Senior Market Research Analyst

Potbelly is a neighborhood sandwich shop that has been feeding customers’ smiles with signature oven-toasted sandwiches, soups, hand-dipped shakes, cookies baked fresh daily and other fresh menu items, customized just the way customers want them, for 45 years. Potbelly promises Fresh, Fast & Friendly service in a fun, welcoming environment that delivers good vibes. Since opening its first shop in Chicago in 1977, Potbelly has expanded to neighborhoods across the country, with more than 400 shops in over 30 states and Washington DC.

Industry: Restaurants
Company Size: 5,001-10,000 employees

Potbelly Sandwich Works

- $95,000 - $105,000 base salary range + annual bonus potential!

- 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

What’s In It For You**:

- Competitive pay with performance-based annual raises!

- Medical, Dental & Vision Insurance

- Domestic Partnership Benefits

- Paid Parental Leave

- FSA and HSA with Employer Contribution

- Commuter Benefit Program

- Retirement Savings 401(k) WITH company match

- Employee Assistance Program

- Paid Time Off

- Discount Program

- Flexible Work Schedule

- Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

Job Title: **Manager, Consumer Insights**

Department/Function: **Marketing**

Location: **Support Center **(**Full Remote)**

Reports to: **Director, Consumer Insights & Innovation**

Job Band: **Manager**

Full-Time Exempt

Travel Requirements: Rarely

**Summary**

The Manager, Consumer Insights will lead research that elevates the voice of the consumer within the organization, as well as ensure process excellence around product innovation research in partnership with Potbelly’s cross functional teams.

This role will be responsible for synthesizing customer feedback across various sources (e.g. survey data, syndicated data, social, primary research, industry reports, etc.). This role is expected to provide leadership and insightful, deep data mining around Potbelly's brand tracking study, customer satisfaction survey, and competitive intelligence platforms, as well as research project leadership from inception to launch for new product innovation and core menu item renovations/optimizations. This position reports to the Director, Consumers Insights & Innovation and works closely with Potbelly cross-functional teams.

Potbelly looks for creative, innovative and results oriented individuals who thrive in a fast-paced environment. Our marketing professionals need to demonstrate strong analytical skills and an ability to flex to changing needs. Our marketers are team players, comfortable with ambiguity and passionate about delivering results. Strong communication skills, both written and oral, are paramount for the position. The position will require cross-functional interaction and will give broad exposure to aspects of a growing business.

**Responsibilities**

Job Duties & Function

- Lead and behave according to the Potbelly Values and uphold the Potbelly Advantage.

- Support the organization's consumer learning agenda across multiple teams

- Manage all aspects of research projects, from design, questionnaire, analytics, and reporting

- Leverage the appropriate research techniques to support a variety of disciplines, including Brand Tracking, Customer Satisfaction, Competitive Intelligence, Brand Development, Culinary Development and more

- Effectively manage and leverage vendor relationships and external research partners as needed to achieve insights goals

- Think and act with a broader business lens, delivering actionable consumer insights to inspire growth across the organization

- Inspire change through actionable storytelling, digestible consumer findings, and identifying the "so what" behind the data

- Partner closely with cross-functional teams on product innovation, including trends analysis, evaluation of early-stage new products/product improvements, leading concept research, and gathering consumer feedback

- High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships

- Other tasks, as required

Experience And Education

- Bachelors Degree in Marketing, Business, Psychology or similar, MBA preferred

- 5+ years of experience in Consumer Insights or related field in Restaurant, CPG or Market Research Vendor

- Demonstrated ability to lead both quantitative and qualitative research initiatives from inception to results

- Extensive knowledge and experience with both quantitative and qualitative consumer research and analytical techniques, tools, software, and industry developments and their application to business challenges and opportunities

- Demonstrated ability to analyze and integrate multiple data sources (including primary and secondary research, customer comments, social media, etc.) into clear, actionable insights and stories

- Demonstrated ability to conduct deep data mining and employ statistical analysis to get to the heart of the insights story

- Experience diagnosing menu item satisfaction using survey data and customer comments is a plus

- Experience in presenting insights findings across a variety of audiences, including executive-level leaders

- Demonstrated creative and analytical thinking

- Proficiency in MS Outlook, Word, Excel, PowerPoint, and SurveyMonkey/DIY survey and Restaurant Consumer Insight tools required

- Ability to handle confidential and sensitive information

What You Bring To The Table

- Must represent The Potbelly Way

- You are friendly and customer service oriented

- You have strong written and verbal communication skills

- You love working in a fast-paced environment

- You’re a team player

- You enjoy problem-solving

- You're able to maintain deadlines and prioritize

- You have strong organizational skills and the ability to multitask

- You have strong interviewing skills

- You have Microsoft Office skills

- You have a strong business acumen

- You are proficient in working in a remote setting and are willing to travel as required.

- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.

- You are proactive and highly motivated, demonstrating a strong sense of initiative and commitment to achieving goals. Actively participates in projects and contributes to team discussions, fostering a collaborative and dynamic work environment.

- You can perform tasks that require prolonged periods of sitting at a computer, including but not limited to data entry, software usage, and communication via email and other digital platforms. This role may involve focusing on screens for extended durations while maintaining attention to detail and productivity.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [6/30/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Manager, Consumer Insights

For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $20.4 billion, Fortune 500 Company. We operate our off-price businesses in a way that keeps costs low so we can pass the savings to our customers. We continue to open new stores and our sales growth has outpaced traditional retailers for the past three years. Ross Dress for Less® has 1,764 stores in 43 states, the District of Columbia and Guam. dd’s DISCOUNTS® has 345 stores in 22 states.

Please join our Talent Community to receive the latest updates for your areas of interest, career news, and exciting opportunities at Ross Stores:
https://ross.avature.net/talentcommunity


Additional information is available at:
www.rossstores.com
www.ddsdiscounts.com

Industry: Retail
Company Size: 10,001+ employees

Ross Stores, Inc.

**Our values start with our people, join a team that values you!**

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

**As Part Of Our Team, You Will Experience**

- Success. Our winning team pursues excellence while learning and evolving

- Career growth. We develop industry leading talent because Ross grows when our people grow

- Teamwork. We work together to solve the hard problems and find the right solution

- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

**General Purpose**

Prepare in-house real estate market research studies and reports using geographic information systems (GIS) and other primary research methods. Provide support and data to the department on various projects associated with efforts to expand our store network and to analyze our existing and proposed stores. Prepare demographic, competitor, and other related analyses. Define trade areas and analyze the influences that affect the performance of our locations. Examine customer behavior. Analyze competitors' growth strategies. Define and understand individual stores (or groups of stores) that do not perform to expectations. Create market maps and reports. Produce monthly and quarterly reports and prepare various written recommendations based upon findings.

The base salary range for this role is $77,900 - $117,050. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

**Essential Functions**

-  Prepare and formalize site research submittal packages for review and approval to be presented at the Real Estate Committee throughout the year.

-  Generate demographic data as needed for sites being considered for new stores, new markets, existing stores, and existing markets using geographic information systems (GIS) and other primary research methods.

-  Communicate and work with internal and external sources to obtain pertinent information needed to support site research and site presentations. Be familiar with all aspects of each site proposal.

-  Run proforma income statements and estimate sales for new and existing store locations, remodels, expansions, and other special requests.

-  Support data gathering and transformation into systems including coordination of in-store zip code surveys, competitor data, demographic, traffic counts, and more.

-  Conduct various market research studies and special reports. Provide strategic analysis concerning trade area creation, overlaps and voids, business generation and cannibalization.

-  Build expertise in internal site management system (pdSiteLink) and maintain reporting.

-  Gain familiarity with standard lease form and lease summaries used within the department.

-  Participate in various company meetings both on site and remote as well as periodic travel and attendance at site tours and industry conferences.

-  Complete special projects as either assigned or self-developed.

**Competencies**

People

-  Collaboration

Self

-  Leading by Example

-  Communicates Effectively

-  Ensures Accountability and Execution

-  Manages Conflict

Business

-  Business Acumen

-  Plans, Aligns and Prioritizes

-  Organizational Agility

**With Particular Emphasis On The Following Specific Position-related Competencies**

-  Analysis & Accuracy

-  Curiosity & Initiative

-  Integrity & Good Judgement

-  Adaptability & Problem Solving

**Qualifications And Special Skills Required**

-  3 to 5 years of experience in retail site research, GIS, spatial analytics, demographic research, real estate analysis, or related field.

-  Analytical and problem-solving skills with knowledge of retail store site selection location strategies, sales forecasting, and cannibalization.

-  Understanding of GIS technology (MapInfo, Trade Area Systems) and spatial analysis.

-  Ability to initiate technical problem-solving process, recommend solutions, and facilitate closure with supervision.

-  Advanced user of Microsoft Suite (Word, Excel, Power Point) or related software.

-  College degree required with emphasis on Geography, Real Estate, Marketing, or Market Research.

-  Retail real estate market research experience required.

-  Excellent organizational, analytical, and communication skills (written and verbal).

-  Position requires extreme confidentiality in handling/distributing reports and studies based on company's proprietary information.

-  Periodic travel will be required by plane and car.

**Physical Requirements/Ada**

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person and remote meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

Ability to travel by plane and car.

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback in an office environment, primarily on a computer, as well as remote work.

**Supervisory Responsibilities**

None

**DISCLAIMER**

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Senior Analyst, Real Estate Market Research

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