Industry: Entertainment Providers
Company Size: 1,001-5,000 employees

TikTok USDS Joint Venture

Savvy Admin PROD

**Responsibilities**

About the Team

The Governance and Experience team is an organization dedicated to ensuring our US marketplace remains a safe and trustworthy environment for users, sellers, and creators. We specialize in the intersection of human oversight and automated systems, leveraging data-driven insights to refine policies, rules, and moderation systems to ensure the highest level of content quality and platform integrity.

About the Role

As a Moderation Quality Analyst, you will be responsible for the strategic oversight of content moderation quality across both automated and manual workflows. You will investigate and analyze large-scale moderation data to identify patterns of abuse or inefficiency, building the analytical frameworks and automated detection rules necessary to close safety loopholes.

The position ensures that moderation practices comply with US regulations and internal policies while driving cross-functional enhancements to our AI and human review systems.

Responsibilities

- Data Analysis & Trend Identification: Analyze moderation quality assurance data to identify trends, patterns, and areas for improvement in platform safety and content review processes.

- Cross-Functional Collaboration: Collaborate with cross-functional teams and external vendors to ensure that key quality metrics align with overall business objectives and performance targets.

- KPI & Tool Development: Develop moderation quality KPIs, dashboards, and reporting tools to monitor operational effectiveness and identify actionable insights.

- Process Optimization: Evaluate the effectiveness of current quality assurance procedures and propose data-driven recommendations to enhance auditing and automated enforcement processes.

- Strategic Framework Design: Design, implement, and maintain quality monitoring programs and analytical frameworks that support corporate safety and strategic growth goals.

- Vendor & Performance Management: Partner with vendor quality teams to assess moderation processes, identify performance gaps, and support the implementation of corrective actions based on data insights.

- Root Cause Analysis: Conduct timely root cause analyses on emerging content trends and escalations, documenting findings to initiate policy, process, and product improvements.

**Qualifications**

Minimum Qualifications

- Bachelor’s degree or foreign equivalent degree in Business Administration, Operations, Project Management, Communications, International Development Policy, or a related field

- 2+ years of related work experience in fraud, risk detection, or quality assurance.

- Technical Proficiency: 2 years of experience in each of the following: Querying and manipulating large, complex data sets, Or performing statistical analysis using Python or R to identify abnormalities or growth opportunities, Or generating data visualizations and dashboards for both technical and non-technical stakeholders, Or automating data reports and performing quality reviews to ensure data integrity, Or applying root cause analyses to historical data to identify trends, patterns, and known fraud or safety loopholes.

- Travel: Ability to travel internationally up to 10%.

Preferred Qualifications

- Experience with LLM prompt engineering or LLM agent development for automated moderation.

- Proven ability to work independently and navigate ambiguity in a fast-paced, high-growth environment.

- Strong project management skills, particularly in coordinating with regional and cross-functional partners.

**About USDS**

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.​

​

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.​

**Why Join Us**

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

​

Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

**USDS Reasonable Accommodation**

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA​

**Job Information**

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $91200 - $206172 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​

Moderation Quality Analyst, E-Commerce - USDS

Arch Insurance Group Inc., a division of Arch Capital Group Ltd. (ACGL), is a market-leading specialty insurer.

We provide a wide range of property, casualty and specialty insurance for corporations, professional firms and financial institutions across the United States and Canada.

Our insurance group in North America consists of Arch Insurance Company, Arch Specialty Insurance Company and Arch Excess & Surplus Insurance Company. Arch Insurance Group's executive offices are located at One Liberty Plaza in New York City, with regional offices located in New York City (Northeast Region), Atlanta (Southeast Region), Chicago (Central Region) and San Francisco (Western Region), as well as other offices throughout the U.S. to support our business. Arch Insurance Company also operates a branch office in Toronto, Canada.

ACGL is a Bermuda public limited liability company that provides insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong.

Industry: Insurance
Company Size: 501-1,000 employees

Arch Insurance Group Inc.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

**Position Overview**

The Claims Division is seeking a team member to join the Claims Operations Team as a Data Quality Analyst. In this role the responsibilities include, but not limited to, examining complex data to ensure data integrity and accuracy.

**Primary Responsibilities**

- Analyze, query, and manage claims corrections according to defined business rules and procedures

- Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner

- Determine root cause for data quality errors and make recommendations for long-term solutions

- Determine business impact level for data quality issues

- Collaborate and maintain cross-functional working relationships with team members of multiple business units; Claims Third-party Administrators (TPA), Programmers, and approved vendors to analyze and correct data quality errors

- Produce ad-hoc reporting for TPA, Business, IT teams, and external partner.

**Qualifications**

- Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims

- Adherence to data quality standards to ensure accuracy and provide logical approach to identify, compare, resolve, and improve data quality

- Hands-on experience and strong aptitude with SQL, Snowflake, and Microsoft Excel

- Exceptional communication (written and verbal), evaluation, listening, and interpersonal skills to effectively maintain productive working relationships with internal/external peers and other professionals across organizational lines

- Demonstrate accuracy and attention to detail

- Strong organization and time management skills

- Ability to self-start and work independently

**Education**

- Bachelor’s degree preferred

- At least two (2) years of work experience at an insurance company and/or insurance claims loss adjustment service provider supporting property and casualty insurance regarding policies, claims, and resolutions for commercial accounts

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$75,000 - $95,000/year

- Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

- Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.

Claims Data Quality Analyst

What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.

And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.

Industry: Restaurants
Company Size: 10,001+ employees

Domino's

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

**Job Description**

The Software Quality Engineer II plays a critical role in ensuring the quality and reliability of software applications. This position focuses on developing and executing automated and manual testing strategies, collaborating with cross-functional teams, and driving continuous improvement in QA processes. The role requires strong technical expertise, attention to detail, and a passion for delivering high-quality software in an Agile environment.

**Responsibilities**

- Participate in developing and documenting user stories by providing test strategy and automation estimates.

- Develop, document, and maintain test strategies, plans, and scenarios for multiple environments.

- Build and execute unit, component, acceptance, integration, API, regression, end-to-end (E2E), functional, smoke, load, usability, and platform tests.

- Conduct code reviews for test automation artifacts to ensure consistency, quality, and reusability.

- Partner with developers to ensure all areas of the application are fully tested and to find technical solutions for test automation.

- Build and manage automated test suites and ensure execution through various environments and CI/CD pipelines.

- Regularly execute, maintain, and update automated test suites; analyze failures and update scripts.

- Create defects with detailed documentation and validate fixes; ensure timely resolution and required automation updates.

- Present results and provide sign-off on software functionality for production releases.

- Work with cross-functional teams and release management to manage development, QA, and production releases.

- Perform exploratory testing to uncover unexpected behaviors and refine test cases.

- Contribute to QA automation frameworks using industry-standard tools and approaches (e.g., JAVA Springboot2, RestAssured, GraphQL, Cucumber, Spring JDBC, GitHub, Git/Stash, SQL, Postman).

- Leverage and enhance coding standards and best practices for automated QA code.

- Participate in analyzing major incidents and emergency change controls to identify automation opportunities.

- Strong focus on automation frameworks and CI/CD integration.

- Active participation in code reviews and governance.

- Collaborate with developers and product teams to ensure quality standards.

- Support automation efforts by creating and maintaining automated test scripts.

- Participate in Agile ceremonies and contribute to continuous improvement initiatives.

- Ensure compliance with QA best practices and organizational standards.

**Qualifications**

- Bachelor’s degree in computer science or equivalent experience.

- Minimum 7 years of industry experience, preferably in an Agile development environment.

- Must have 5+ years of Java coding experience. Javascript experience is a plus.

- Experience with automated testing tools - Cucumber/Gherkin, Java, Selenium Webdriver, and PlayWright.

- Experience in API automation testing using JAVA Springboot2, RestAssured, GraphQL or Postman.

- Experience with JMS driven messaging protocols like AMQ, RabbitMQ, Kafka, etc.

- Knowledge of MS Entity Framework/Spring JDBC.

- Experience with Service-oriented architecture.

- Knowledge working with CI/CD processes and tools - GitHub and Jenkins/JenkinsX.

- Experience with source control versioning tools and processes – Git/Stash.

- Experience in writing SQL queries for test data preparation as well as data validation.

- Experience with defect tracking tools (JIRA).

- Experience in manual testing.

- Ability to work independently with an aptitude for detailed work and follow-up activities.

- Ability to multitask in a fast-paced agile work environment.

- Experience in heavy traffic eCommerce applications.

**Preferred Skills**

- NICE TO HAVE – experience with querying Couchbase database.

- Experience working with databases and various data formats and related technologies for testing SQL Server and SQL Server Management Studio is a plus.

- Experience with Splunk analytics for validating technical fixes and updates in the app code/config.

- POS system experience is a plus.

- Nice to have experience with payment gateways and payment terminals.

- Nice to have experience with Kubernetes and container-based application deployment and operations.

**Additional Information**

Benefits:

-  Paid Holidays and Vacation

-  Medical, Dental & Vision benefits that start on the first day of employment

-  No-cost mental health support for employee and dependents

-  Childcare tuition discounts

-  No-cost fitness, nutrition, and wellness programs

-  Fertility benefits

-  Adoption assistance

-  401k matching contributions

-  15% off the purchase price of stock

-  Company bonus

Software Quality Engineer II

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