Established in 2000, Integrity Rehab Group (IRG) is the nation’s leading provider of physical, occupational, and hand therapy services based in physician practices and hospitals. Founded with the goal to deliver a profoundly new service to physician-based practices, IRG remains exclusively dedicated to the development and implementation of the practice-based therapy model. We manage the key areas required for a successful therapy program, including clinical, financial, compliance, and administrative oversite.

We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

Industry: Hospitals and Health Care
Company Size: 501-1,000 employees

Integrity Rehab Group

Savvy Admin PROD

**Job Description**

**Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC!**

~~Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?~~

**What is a Patient Care Coordinator?**

- A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.

- Our Patient Care Coordinators have excellent customer service skills.

- Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

**A day in the life of a Patient Care Coordinator:**

- Greets everyone who enters the clinic in a friendly and welcoming manner.

- Schedules new referrals received by fax or by telephone from patients, physician offices.

- Verifies insurance coverage for patients.

- Collects patient payments.

- Maintains an orderly and organized front office workspace.

- Other duties as assigned.

**Fulltime positions include:**

- Annual paid Charity Day to give back to a cause meaningful to you

- Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance

- 3-week Paid Time Off plus paid holidays

- 401K + company match

**Position Summary:**

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

**Responsibilities:**

- Core responsibilities

- Collect all money due at the time of service

- Convert referrals into evaluations

- Schedule patient visits

- Customer Service

- Create an inviting clinic atmosphere.

- Make all welcome calls

- Monitor and influence arrival rate through creation of a great customer experience

- Practice Management

- Manage schedule efficiently

- Manage document routing

- Manage personal overtime

- Manage non-clinical documentation

- Manage deposits

- Manage caseload, D/C candidate, progress note, and insurance reporting

- Monitor clinic inventory

- Training

- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.

- Complete quarterly compliance training.

**Qualifications **:

- High School Diploma or equivalent

- Communication skills – must be able to relate well to Business Office and Field leadership

- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision

- As a member of a team, must possess efficient time management and presentation skills

**Physical Requirements:**

- This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.

- This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.

- This position is subject to sedentary work.

- Constantly sits, with ability to interchange with standing as needed.

- Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.

- Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.

- Constantly uses repetitive motions to type.

- Must be able to constantly view computer screen (near acuity) and read items on screen.

- Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.

- Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.

- Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

**Click Here To Learn Even More About Upstream**

~~Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law. ~~

Patient Care Coordinator

AID Performance Physical Therapy (AIDPPT) is more than a physical therapy clinic; we are a family-run practice deeply committed to treating not just the physical symptoms, but the emotional and psychological challenges that often accompany injuries or physical limitations. Our comprehensive evaluations and personalized treatment plans, shaped by over 20 years of experience, address the root cause of your pain, ensuring a faster and safer return to your everyday activities. At AIDPPT, we’re not just healing bodies, we’re transforming lives.

Industry: Physical, Occupational and Speech Therapists
Company Size: 2-10 employees

AID Performance Physical Therapy

AID Performance Physical Therapy is hiring a Patient Care Coordinator to support our orthopedic and sports medicine clinic in Ashburn, VA.

This role is ideal for someone who is highly organized, personable, dependable, and comfortable multitasking in a fast-paced healthcare environment. We are looking for someone who can help create an exceptional patient experience while keeping front desk operations running smoothly and efficiently.

**Responsibilities**

- Answer incoming phone calls and assist new and existing patients

- Schedule evaluations and follow-up appointments

- Verify insurance benefits and explain patient coverage/responsibility

- Collect co-pays, balances, and patient paperwork

- Manage patient communication via phone, text, and email

- Assist with patient intake and onboarding

- Maintain organized front desk and clinic workflow

- Coordinate schedules with providers and staff

- Help reduce cancellations and improve schedule efficiency

- Support daily clinic operations and administrative tasks

**Preferred Experience**

- Medical front desk, dental, PT, chiropractic, med spa, or healthcare office experience preferred

- Experience with scheduling and customer service

- Comfortable discussing payments and collecting balances

- Strong communication and multitasking skills

- Ability to stay organized and professional under pressure

- Experience with EMR/EHR systems is a plus

What We’re Looking For

- Friendly and confident communicator

- Reliable and detail-oriented

- Team player with a positive attitude

- Able to take initiative and solve problems independently

- Someone who genuinely enjoys helping people

Position Details

- Full-time, on-site position

- Monday–Friday

- Competitive compensation based on experience

- Immediate start preferred

**About AID Performance Physical Therapy**

AID Performance PT is an orthopedic and sports performance physical therapy clinic focused on delivering high-quality one-on-one care. We emphasize patient experience, strong communication, and results-driven treatment in a supportive team environment.

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Patient Care Coordinator (Front Desk / Medical Reception)

For over 14 years, Spero Rehab has been providing skilled physical, occupational, and aquatic therapy to individuals living with orthopedic and neurological conditions in Houston, Austin, and Bastrop, TX. Equipped with state of the art technology, and staffed by skilled, compassionate, and caring clinicians, Spero Rehab is a people-centered organization that seeks to positively impact local communities with a dedication to service, disability advocacy, and community health.

Spero Rehab provides quality rehabilitation services that are holistic, innovative and personal. 

+ Holistic: Spero Rehab was founded on this principle. Holistic healthcare, also known as integrative healthcare, often brings conventional and complementary approaches together in a coordinated way. It emphasizes a patient-focused approach to healthcare and wellness.

+ Innovative: Spero Rehab is committed to being one of the best and most advanced therapy facilities in the country. With some of the most innovative technologies on the market, our therapists continuously treat at the top of their profession and remain involved in both learning and teaching opportunities nationally and internationally.

+ Personal: Spero Rehab focuses on an individualized approach to patient care. Every person, as well as every injury, is unique and should be treated that way. Our therapists will work with you and your family members to develop a treatment plan to meet your individual goals and get you back to where you want to be.

To schedule an appointment, contact us at contact@sperorehab.com

Industry: Physical, Occupational and Speech Therapists
Company Size: 51-200 employees

Spero Rehab

~~Intune Physical Therapy is a growing company and has partnered with Spero Rehab to offer physical therapy services to patients in the Austin and Houston, TX areas. With over 14 years of experience and seven clinic locations, Spero Rehab specializes in neurological rehabilitation, orthopedic care, sports injury rehabilitation, pelvic floor therapy, and aquatic therapy. You will be an employee of Intune PT which is doing business as Spero Rehab in this market.~~

**Role Summary**

Are you a welcoming, organized individual with excellent customer service skills? Join our physical therapy clinic team as a **Patient Care Coordinator ** where you'll be the first point of contact for our patients. We're seeking a detail-oriented professional who can create a positive first impression while efficiently managing administrative responsibilities to ensure our clinic runs smoothly and our patients feel valued from the moment they walk through our doors.

- We are open to part-time, full-time, and PRN shift preferences.

**Key Responsibilities**

- Greet and check in patients, verifying insurance and collecting required documentation

- Schedule and confirm appointments, managing the therapists' calendars effectively

- Answer phones professionally and direct calls appropriately

- Process patient payments and manage daily financial transactions

- Verify insurance benefits and obtain necessary authorizations

- Manage electronic medical records and ensure patient information is accurate and up-to-date

- Coordinate with clinical staff regarding patient flow and scheduling

- Maintain a clean and welcoming reception area

- Handle general office duties including patient documents and supply management

- Assist with insurance claims processing as needed

**Qualifications**

- High school diploma or equivalent required; associate's degree preferred

- 1-2 years of medical office or customer service experience

- Knowledge of medical terminology and healthcare office procedures

- Proficiency with electronic medical records systems and practice management software

- Strong computer skills, including Microsoft Office applications

- Excellent verbal and written communication skills

- Outstanding organizational abilities and attention to detail

- Ability to multitask effectively in a fast-paced environment

- Professional appearance and positive, friendly demeanor

- Knowledge of medical insurance and billing procedures preferred

**What We Offer**

Join our team and experience a workplace that truly values your wellbeing and growth. We offer:

- Comprehensive Benefits Package: Full medical, dental, and vision insurance to keep you and your family healthy and protected. This is based on full time eligibility status.

- Work-Life Balance: Generous PTO policy and paid holidays that allow you to rest, recharge, and enjoy time with loved ones. This is based on full time status.

- Clear Path Forward: Structured career advancement opportunities that recognize your contributions and help you reach your professional goals.

**About Intune Physical Therapy**

At Intune, we build deeply personalized physical therapy experiences, tailored to each individual’s unique story and needs. As a family business, we launched Intune with the core belief that physical therapy should be personal: a personal plan of care tailored to each individual’s goals and circumstances, and an outstanding patient experience based on personal and lasting relationships. We believe that by prioritizing the individual and committing to their long-term and full-body healing, we can make a profound and lasting impact on our patients and our communities.

If you’re looking for a fulfilling career where you can develop both clinically and professionally, **apply today ** and join our **Intune Physical Therapy ** family!

#IntuneJobs

When you say “Yes” to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network that has your back, joining Aspen Dental can give you the career you never imagined and the financial well-being to live the life you always wanted. 

When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up withtheir dental health—affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. 

Fast forward, and over 20 years later, we’ve launched more than 900 Aspen Dental locations—by doing so, I’m proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.

Aspen Dental now joins a new portfolio of businesses with TAG - The Aspen Group as their parent business support company for our suite of healthcare brands.

ABOUT TAG - THE ASPEN GROUP
TAG was built on the simple idea of bringing better healthcare to more people. TAG and the independent healthcare practices it supports operate more than 1,100 locations in 45 states through its four healthcare support companies: Aspen Dental®, ClearChoice®, WellNow® and ChapterSM.  Combined, the companies serve more than 30,000 patients a day and more than 8 million patients each year.   TAG is headquartered at 800 W. Fulton Market in Chicago.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

Aspen Dental

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator, ** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.

**Job Type: ** Full Time

**Salary: ** $16 - $22 / hour

**At Aspen Dental, we put You First. We offer:**

- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*

- Career development and growth opportunities with our best-in-class training program to support you at every stage of your career

- A fun and supportive culture that encourages collaboration and innovation

- Free Continuous Learning through TAG U

**How You’ll Make a Difference**

As a **Patient Coordinator **, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards

- Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection

- Balance nightly deposits and credit card processing

- Additional tasks as assigned by the Manager

**Preferred Qualifications**

- High school diploma or equivalent

- Strong communication and interpersonal skills with an ethical mindset

- High regard for time management

- Organized and detail oriented

- Must be age 18 or older

~~Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.~~

- May vary by independently owned and operated Aspen Dental locations.

~~ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.~~

**R2025-016066 **

Patient Coordinator

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