The City of Albuquerque is the municipal government of the largest city in the state of New Mexico. The City's 6,000+ employees serve Albuquerque's 559,000 residents through 26 departments ranging from Animal Welfare to Technology & Innovation.

Industry: Government Administration
Company Size: 5,001-10,000 employees

City of Albuquerque

Savvy Admin PROD

Position Summary

**Respond and provide assistance to library customers in the use of library services and equipment; participate in developing, preparing, coordinating, scheduling and providing special library programs for both adults and children; assist in collection development activities; provide technical services to library system including catalog database management, processing and preparing new materials for distribution, receiving and verifying invoices and providing leadership to staff performing library functions.**

~~Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.~~

**Essential And Supplemental Functions**

**ESSENTIAL FUNCTIONS: **Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

- Assist library customers, both in person and by telephone, regarding requests for materials, services and information, how to locate information needed, use of equipment such as computerized catalogs, internet access and computer programs, and handling inquiries or issues.

- Participate in developing, preparing, coordinating, scheduling and providing special library programs for both adults and children including book discussions, educational tours, outreach visits, reading programs, story time, etc.; prepare and maintain displays of library materials for circulation.

- Assist in collection development activities; suggest titles to be ordered; enter orders online; perform routine database maintenance; prepare incoming materials for circulation.

- May lead or participate in the more technical and complex library activities including policy explanation and enforcement, checking materials in/out, issuing/replacing library cards, updating and maintaining databases, processing interlibrary loan requests, troubleshooting, and instructing staff in performance of assigned tasks.

- Perform technical services catalog database maintenance functions related to acquiring new library materials; utilize online database; find, export, edit and add records to library system catalog; generate, print and submit vendor purchase order; provide ongoing maintenance to reflect current library holdings.

- Receive and verify invoices for incoming library materials; verify orders, quality and condition of incoming materials; generate claims for items not received and/or defective items.

- Process and prepare new materials for distribution to branch libraries; generate and attach appropriate labels; prepare items for circulation; enter items into electronic library catalog to verify accuracy.

- Generate lists of customer holds to be picked up, overdue items and billed items; load updated information into computer server, generate lists, notify customers by mail, email or telephone.

- Assist librarians and vendors with information and supplies; provide vendor supplies; provide vendor information on processing; supply barcodes, location labels, rubber stamps and genre labels to vendors; provide vendors with processing procedures and instructions for bibliographic records for books and media.

- May maintain branch inventory of office supplies; monitor supply levels, anticipate needs; place orders as assigned.

- May coordinate and maintain the contents of special centers in libraries, their collections and kits.

- Operate, maintain and supervise the use of various library, office and computer equipment; as necessary train staff and library customers in use of equipment.

- Assist with the planning and implementation of library special events or activities.

**Supplemental Functions**

- Attend special library meetings regarding assigned activities and various library programs and services; provide recommendations for improved service delivery methods.

- Perform duties of staff member in charge, as assigned.

- Prepare, maintain and update analytical and statistical reports; enter data into database and prepare reports.

- May lead, train and review work of volunteers, pages, temporary staff and other staff performing a variety of branch library functions; may identify and recommend training opportunities.

**Minimum Education, Experience And Additional Requirements**

~~**Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.** ~~Associate's degree from an accredited college or university; ~~**and** ~~Three (3) years of experience in an academic, public or special library, bookstore environment, or direct customer service; ~~**and** ~~**To include ** one (1) year of lead or supervisory experience.

Bilingual (Spanish/English) preferred.

Major coursework in library sciences preferred.

Customer service, educational program development, or social services experience preferred.

**Additional Requirements**

Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire.

Possession of a City Operator’s Permit (COP) within 6 months from hire date.

Working Conditions

**Environmental**

Library environment; exposure to computer screens.

**Physical**

Essential and supplemental functions may require maintaining physical condition necessary for standing, walking, reaching, kneeling, climbing, and pushing carts one-hundred (100) pounds or greater; light to moderate lifting and carrying of forty (40) pounds or greater.

Library Paraprofessional

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. 

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.

The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

Industry: Business Consulting and Services
Company Size: 10,001+ employees

Deloitte

**The Team**

Deloitte Tax LLP, National Tax Controversy Services Group ("NTCS") provides responsive, innovative, and practical resolution of matters before the Internal Revenue Service ("IRS"). The NTCS team utilizes their extensive range of skills, knowledge, and experience with IRS to assist clients through conflicts by supplementing and assisting IRS departments, legal counsel, and other tax practitioners. NTCS tax professionals help clients manage all of their global and domestic interactions with the IRS. Professionals are comprised of CPAs, Enrolled Agents, and paraprofessionals who work with clients to resolve matters such as IRS processing and customer service inquiries, procedural issues, correspondence audits, and penalty appeals. These tax professionals come from various backgrounds including industry, private practice, and the IRS.

**What You Will Do**

We believe that experience is invaluable in the above situations. Our IRS Campus/Account Analysis specialists all have former IRS experience. Each member of the group has a vast amount of experience in dealing with IRS tax controversy. Each member has skills and knowledge to help clients work with IRS personnel on processing, procedural, and IRS account-related matters.

We understand how IRS systems work, the documents and facts needed to address specific tax issues, methods to present those issues, and ways to resolve each tax problem. These qualities are essential for addressing the many types of tax and tax account situations companies encounter today.

Our Account Analysis professionals can advise in such areas as: Processing and monitoring Forms 1040, 1120, and 1041 refunds and tax assessments. Determine qualifications for abatement of interest and penalties and understand when special handling and monitoring of unique IRS account actions is required. These actions include but are not limited to; management of accounts for payment application issues, misapplication of extension requests, amended returns, carryback refund applications, Form 911, Request for Taxpayer Advocate Service Assistance , and all Entity related matters. On a limited basis, professionals may assist with IRS audit management.

**Responsibilities will include:**

- Use your IRS expertise to provide many tax controversy services to our clients.

- Assist client and Deloitte engagement teams with recurring IRS account-related matters.

- Daily interaction with IRS Practitioner Priority Service and Taxpayer Advocate.

- Prepare written correspondence to IRS and Deloitte engagement teams regarding account resolution.

- Interact with clients and Deloitte engagement teams via e-mail and telephone regarding IRS inquiries and resolution of IRS matters.

- Coordinate services with Deloitte offices globally.

- Provide support for the individual and business tax return compliance process.

- Use internal technology to update/maintain client records and prepare reports.

**Qualifications**

**Required:**

- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week

-  Limited immigration sponsorship may be available

- Minimum 5+ of IRS Service Center/Campus experience in Accounts Management or Compliance Functions

- One of the following accreditations obtained, in process, or willing able to obtain:

- Licensed CPA in state of practice/primary office if eligible to sit for the CPA

- If not CPA eligible:

- Licensed attorney

- Enrolled Agent

**Preferred**

- Bachelor's degree in accounting, finance, or related field

- Demonstrated proficiency in Microsoft Outlook, Excel, and Word, evidenced by at least 3 years of regular use in a professional setting,

- Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.

- Limited immigration sponsorship may be available

For individuals assigned and/or hired to work in California, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,240 to $111,360.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Tax Controversy - Tax Consultant II - Tax Resolution Team

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