Newrez brings a unique combination of mortgage expertise, financial strength, and product innovation capabilities to the lending table. We believe the lending business isn't about financial transactions — it's about people.

© 2024 Newrez LLC, 601 Office Center Dr., Ste. 100, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013 (www.nmlsconsumeraccess.org). Doing business as Newrez Mortgage LLC in the state of Texas. Alaska Mortgage Lender License #AK3013. Arizona Mortgage Banker License #919777. Licensed by the Department of Financial Protection & Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to a California Finance Lenders Law license. Massachusetts Lender #ML-3013. Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Banking Department. Additional licenses available at www.newrez.com. This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. Loans secured by a lien against your property. Application required and subject to underwriting approval. Not all applicants will be approved. Interest rate subject to change due to market conditions. If you do not lock in a rate when you apply, your rate at closing may differ from the rate in effect when you applied. Upfront mortgage insurance premium may be rolled into new loan amount. Important information relating specifically to your loan will be contained in the loan documents, which alone will establish your rights and obligations under the loan plan. Fees and charges apply and may vary by product and jurisdiction. Call for details. Terms, conditions, and restrictions apply. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

Industry: Financial Services
Company Size: 5,001-10,000 employees

Newrez LLC

Savvy Admin PROD

Primary Function

The Mortgage Insurance Claims Specialist II will be responsible for timely and accurate claims filing, as well as the compilation of complete claims packages, related to MI, government, and/or investor (GSE) reimbursement claims. This includes claims related post-sale functions such as property preservation and eviction updates, conveyance of title, title delivery, compilation of required documentation, and adherence to GSE (Freddie and Fannie) servicing requirements during the reimbursement timeframe, as well as responding appropriately to inquiries and requests from both internal and external sources.

Principal Duties

- Review and monitor timelines for claim due dates and other claim related deliverables.

- Perform a forensic review of servicing from date of default to claim filing to determine key data elements and claimable expenses to maximize recovery of losses and incentives.

- Review all servicing notes, monthly servicing reporting, timelines, supporting document, and claims detail to ensure all documentation is accurate and sufficient.

- Monitor and communicate servicing updates as required to maintain claim eligibility and adherence to guidelines.

- Perform post-sale servicing functions as required by the guidelines for MI, investor, and HUD/VA/USDA including responding accurately and timely to requests for information and documentation.

- Research and resolve issues that arise as a part of the post-sale and claim timelines.

- Reconcile claims proceeds and file supplemental claims as needed, and track deferments.

- Effectively manage time-dependent deliverables for multiple claim types.

- Identify trends affecting efficiency, quality, and accuracy of claims.

- Assist in the completion of special and seasonal projects, such as audit or year-end.

- Perform other duties as assigned by management.

Education and Experience Requirements

- High School Diploma or equivalent required.

- College degree preferred.

- 3+ years’ claims filing experience is required.

- Default-related mortgage servicing experience is required.

Knowledge, Skill, and Ability Requirements

- Knowledge of FHA/VA/USDA default servicing guidelines required.

- Proficient in Microsoft Office including, Outlook, Word, and Excel.

- Proven or other Claim System experience preferred.

- Familiar with GSE and government loan servicing guidelines.

- Experience reviewing processes, reports, and/or documents with a strong attention to detail.

- Ability to develop strong working relationships with key stakeholders, vendors, and peers.

- Excellent problem resolution and organizational skills.

- Excellent interpersonal and communication skills, written and verbal.

- Self-motivated with ability to work under timelines without direct supervision.

Mortgage Insurance Claims

CorroHealth is the leading provider of clinically led healthcare analytics and technology-driven solutions, dedicated to positively impacting the financial performance for physicians, hospitals, and health plans. With over 11,000 employees worldwide, CorroHealth offers integrated solutions, proven expertise, intelligent technology, and scalability to address needs across the entire revenue cycle. Our global presence extends over 10 locations, including the United States, India, and the United Kingdom, enhancing our ability to deliver exceptional service on a large scale.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

CorroHealth

**About Us**

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

**Job Summary**

Insurance Specialists are responsible for accurately identifying insurance claims denials and/or claims processing errors to resolve accounts.

**Essential Duties And Responsibilities**

**Note: **The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

- Resolve unpaid/denied claims by leveraging proprietary software system, making phone calls, generating letters, accessing client systems and insurance carrier web portals in the pursuit of getting a claim resolved.

- Review medical documentation such as UB04 claim forms, EOB’s and medical records to determine the appropriate course of action for claim resolution.

- Maintain familiarity with client preferences and known issues.

- Meet monthly production and quality expectations.

- Comply with HIPAA privacy laws.

- Other duties as assigned.

**Minimum Qualifications & Requirements**

- High School Diploma or equivalent

- At least one year of physician and/or hospital AR experience preferred

- Knowledge of UB04 claim forms, EOB’s and medical records preferred

- At least one year of Epic experience preferred

- Knowledge of basic computer functions

- Ability to work effectively in a remote environment

- Strong verbal and written communication skills

- Basic mathematics skills (addition, subtraction, calculate percent, etc.)

- Ability to analyze and interpret documents, contracts, notes, and other correspondence

- Ability to multitask in a fast-paced environment

- Organization skills with a strong attention to detail

**Physical Demands**

**Note: ** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Insurance Claims Specialist

Claritev is an independent and public healthcare technology, data and insights company making healthcare more transparent, fair and affordable for all. We work across the healthcare value chain to expose imbalanced and inefficient pricing practices. Led by deeply experienced analysts, negotiators and innovators, Claritev provides tech-enabled solutions and services fueled by proprietary data from over 40 years of experience. Today, along with machine learning and AI, we utilize a robust enterprise platform to deliver price transparency, improve payment accuracy, and drive more meaningful analytics and decision-making.

Through Claritev, providers are able to make data-enabled decisions to optimize their service offerings, market position and ultimately deliver high-quality care. Payors and third-party administrators can deliver greater flexibility and value to plan sponsors. Employers can drive cost-efficient benefit design and patients can finally afford the care they need. 

By focusing on customized solutions that that improve transparency, affordability and quality for all key players, we’re igniting a more competitive marketplace — one that lowers overall costs while improving quality. Claritev brings the transparency our nation needs to see its way to a better healthcare system.

Industry: Hospitals and Health Care
Company Size: 1,001-5,000 employees

Claritev

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive ~~to **bend the cost curve in healthcare ** ~~ for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

**Job Summary**

~~This position is responsible for contacting healthcare providers to discuss negotiations for a specific dollar range of eligible claims/bills prior to payment, in order to achieve maximum discounts and savings on behalf of payor/client.~~

**DUTIES**

-  Manage a high volume of healthcare claims thoroughly to maximize savings opportunities on each claim within the established department production standards and individual goals by contacting provider on all assigned claims and presenting a proposal while maintaining high quality standards.

-  Perform provider research to provide support for desired savings.

-  Address counteroffers received and present proposal for resolution while adhering to client guidelines and policy and procedures.

-  Seek opportunities to achieve savings with previously challenging/unsuccessful providers.

-  Seek opportunities to establish ongoing global or concurrent agreements for future claims.

-  Update provider data base for reference and claims processing on subsequent claims.

-  Initiate provider telephone calls as often required with respect to proposals, overcome objections and apply effective telephone negotiation skills to reach successful resolution on negotiated claims.

-  Up to 40% of time will be on phone with providers.

-  Provider education to providers online provider portal services available for proposal review and approval

-  Meet and maintain established departmental performance metrics.

-  Handle post claim closure service inquires, including payment status and defending original negotiation terms.

-  May require ACD phone responsibilities and tracking outcomes.

-  Collaborate, coordinate, and communicate across disciplines and departments.

-  Ensure compliance with HIPAA protocol.

-  Demonstrate Company's Core Competencies and values held within.

-  Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.

-  The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.

~~JOB SCOPE: The Individual adheres to company policies and customer specific procedures to meet control standards. The Individual relies on established instructions and procedures, applies basic skills, and may develop advanced skills using tools and equipment appropriate for the position. Duties and tasks are standardized and generally contain written instructions, allowing an individual to resolve routine questions and problems, and referring more complex issues to a higher level. Work is subject to defined work output standards and production which involves high volume claims resolution. Work involves direct contact with internal and external customers.~~

,

**Compensation**

The salary range for this position is $20.23 per hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

**Requirements**

-  Minimum high school diploma or GED

-  Minimum 6 months experience in the health care industry (provider billing, medical coding, provider collections, insurance, or managed care); 1 year preferred.

-  State licensure certification, including NY Health and/or P&C State Adjustor license, may be required. If hired without certification, certification must be obtained, and maintained thereafter, within six months of notification. If the required state licensure certification(s) are not obtained or renewed within six months of notification, an employee may be moved to a position within a relevant job family that does not require certification/licensure, if and when such position is available. When an alternate position is unavailable, other employment actions may be implemented consistent with Claritev practice and policy.

-  Knowledge of applicable laws and statutes (state, local or federal) for positions focusing on Workers' Compensation or automobile medical ("auto") bills a plus

-  Knowledge of general office operations and/or experience with standard medical insurance claim forms

-  Good Communication (verbal, written and listening) teamwork, negotiation, and organizational skills.

- Ability to process verbal and written instructions.

- Display professionalism by having a positive demeanor, proper telephone etiquette and use of proper language and tone in a business professional environment.

-  Ability to:

- Commit to providing a level of customer service within established standards.

- Provide attention to detail to ensure accuracy including mathematical calculations.

- Identify issues and determine appropriate course of action for resolution.

- Organize workload to meet deadlines and participate in department/team meetings.

- Adjust/alter workflow to meet deadlines in a fast-paced environment.

- Work independently and handle confidential information.

-  Ability to use software and hardware related to job responsibilities, including MS Word and MS Excel spreadsheets and database software.

-  Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier, and telephone.

**Benefits**

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

**Your Benefits Will Include **

- Medical, dental and vision coverage with low deductible & copay

- Life insurance

- Short and long-term disability

- Paid Parental Leave

- 401(k) + match

- Employee Stock Purchase Plan

- Generous Paid Time Off - accrued based on years of service

- WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service

- 10 paid company holidays

- Tuition reimbursement

- Flexible Spending Account

- Employee Assistance Program

- Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

**EEO STATEMENT**

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click **here **.

**APPLICATION DEADLINE**

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

Claims Resolution Specialist

Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia. As the nation’s fastest-growing PEO, Vensure uses industry-leading technology to offer complete, end-to-end solutions for payroll, human resources, benefits, risk management, and workers’ compensation services. From payroll processing and tax preparation, to full-suite benefits administration and claims management, VensureHR has payroll, HR, benefits, risk management, and workers’ compensation specialists to assist business owners with their unique business needs. Whether a product demo or specialized customer support, our service specialists provide the tools, resources, and industry expertise to help clients succeed. Vensure is committed to helping thousands of clients manage, nurture, and grow their businesses by providing employee and employer-related administration services. To learn more, visit https://vensure.com/.

Industry: Human Resources Services
Company Size: 1,001-5,000 employees

Vensure Employer Solutions

**We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.**

**About Us**

**Vensure Employer Solutions ** is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

**Position Summary**

The **Unemployment Claims Associate **supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and compliance.

**Essential Duties And Responsibilities**

- Manage and respond to assigned unemployment claims within required deadlines.

- Collaborate with designated client contacts on matters related to unemployment claims.

- Communicate with internal teams to address unemployment-related issues and ensure client satisfaction.

- Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance.

- Respond to inquiries from state agencies promptly and professionally.

- Participate in the unemployment call queue, striving for single-call resolution to meet organizational goals.

- Monitor and manage the unemployment email inbox.

- Review and address state portal correspondence as assigned.

- Maintain accurate client data within unemployment tracking software.

- Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary

**Marginal Functions**

- Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.

- Attend webinars and training to stay up to date on best practices related to the company and department.

- Complete projects and other duties as assigned by supervisor.

**Knowledge, Skills, and Abilities**

- A strong drive to deliver exceptional client support to both external and internal customers.

- A flexible, positive attitude, and a dedicated team player and collaborator.

- Strong organizational skills, attention to detail, and follow-through.

- Ability to communicate clearly, concisely, and proactively, both verbally and in writing.

- Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms.

- Drive to learn, grow, and contribute to the overall success of the company.

- Ability to thrive in a modern, collaborative international environment, effectively using video conferencing, chat, email, and phone to maintain strong team communication.

**Education & Experience**

- High school diploma or equivalent combination of experience, skills, education (including other relevant non- traditional degree programs, certifications, or job training programs) preferred.

- Prior work experience in an office environment is preferred by not required.

- Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

- Experience with the following systems is preferred (Adobe Acrobat, HRIS, CRM).

**Physical, Mental, & Communication Demands**

**Physical Demands**

- Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.

- Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.

- Mobility: Ability to travel occasionally for meetings, events and partner visits. Occasional walking or traversing throughout the office to meet with leaders and other employees.

- Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.

- Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

**Mental Demands**

- Attention to Detail: High level strategic thinking combined with attention to operational detail.

- Problem-Solving: Strong problem-solving skills with a focus on scalability and efficiency.

- Multitasking: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.

- Decision-Making: Sound judgement and decision-making in ambiguous or complex situations.

- Adaptability: Ability to adapt to changing market conditions and partner needs.

- Stress Management: Resilience under pressure and adaptability to shifting business needs.

**Communication Demands**

- Interpersonal Skills: Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.

- Negotiation: Skilled in negotiation, conflict resolution, and influencing without authority.

- Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.

- Verbal and Written Communication: Exceptional verbal and written communication skills for executive-level reporting, cross functional coordination, and team leadership. Ability to clearly articulate strategy, goals, and expectations across diverse teams.

- Presentation Skills: Ability to present to internal stakeholders, external partners, and senior leadership.

**Environmental Conditions**

This position is performed in a professional indoor office environment. Work is primarily conducted at a desk using a computer and standard office equipment. The environment generally has a moderate noise level typical of a shared office (e.g., conversations, phones, printers). The role requires the ability to work for extended periods in a

climate-controlled setting with routine exposure to office lighting and screen use.

**This Position Is Eligible For The Following Benefits**

- Health Insurance: Medical, dental, and vision coverage

- Retirement Plan: 401(k) with company match

- Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law

- Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

Unemployment Claims Associate - AZ - On Site

We are a unique and innovative retail risk management and employee benefits insurance brokerage and consulting firm founded in San Francisco, California, in 2007 with offices and leadership across the country. 

EPIC Insurance Brokers & Consultants has a depth of industry expertise across key lines of insurance, including risk management, property and casualty, employee benefits, unique specialty program insurance and private client services. 

Check out our other links for all things EPIC: https://linktr.ee/epicbrokers.

Industry: Insurance
Company Size: 1,001-5,000 employees

EPIC Insurance Brokers & Consultants

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

**JOB OVERVIEW: **

Our Claims Associates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims. They build robust relationships through working to understand client needs and providing solutions that effectively protect the client’s risks. In this role, the Claims Associate will be responsible for supporting Claims Advocates in the servicing and managing a diverse book of Commercial Lines accounts.

**LOCATION: ** Atlanta, GA, Carmel, IN, Mount Laurel, NJ. Hybrid 3 days a week in the office is required.

**WHAT YOU’LL DO: **

A detailed list of job duties includes (but is not limited to):

This role is responsible for, although not limited to, the following job duties:

- Receives and processes information for first report of claim from insured, either by phone or email

- Processes claim with carrier or assists insured with gathering data required by company to settle a claim

- Sets up and maintains client service activity files and filing (electronic), scanning and copying of all required documents

- Maintains proper claim file documentation including claim notes, correspondence, faxes and emails in Sagitta and ImageRight

- Monitors and follows up on outstanding claims, updates accounts as necessary and answers inquiries

- Coordinates gathering of loss runs for claim reports

- Completes review of claim summary reports and prepares loss analysis materials

- Prepares client presentation materials with Microsoft PowerPoint, Word and Excel

- Assists in the coordination and development of client service materials for claims and risk control

- Assumes ownership of customer concerns and feedback until a resolution is successfully accomplished

- Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards

- Contributes to a team effort by accomplishing related results as needed

- Performs other related support duties as requested.

**ADMINISTRATIVE FUNCTIONS: **

- Filing mail electronically

- Entering and maintaining claims logs

**REPORTS AND DATABASE MANAGEMENT: **

- Document client activity in Sagitta and ImageRight system.

- Coordinate and complete Claim Summary Reports.

- Assist with loss analysis reports.

Customer Service Focus: Ability to build and maintain customer satisfaction through proactively addressing customer needs and concerns. Ensures the highest value of service is always provided and consistently delivers on commitments to the customer.

Active Listening: Enhances mutual understanding in communication with others by expressing genuine interest in the content and meaning of others’ messages. Asks clarifying questions to ensure understanding

Initiating Action: Self-starter and frequently takes a lead role in improving or enhancing a product or service to benefit the client and Frenkel. Will often demonstrate a sincere positive attitude toward getting things done and will seek out additional responsibilities that may go beyond the scope of their formal job description.

Information Seeking: Driven by an underlying curiosity and desire to know more about people, things or issues. This involves going beyond routine questions and includes digging or pressing for exact information and/or resolving discrepancies by asking a series of questions or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.

Relationship Building: Develops and maintains long-term relationships with others and excels at building and maintaining friendly interactions, establishing credibility and building rapport with individuals and networks of contacts

Achievement Motivation and Perseverance: Demonstrates a determination to achieve ever-increasing levels of performance. Sets high standards and challenging goals for new accounts, financial targets, customer service and themselves. Maintains a constant focus on exceeding objectives for both the client and Frenkel.

Composure and Resilience: Able to deal effectively with pressure, maintains focus and intensity and remains optimistic and persistent even under adversity. Demonstrates the ability and propensity to recover quickly and maintain self-control following setbacks, rejections and conflict.

**WHAT YOU’LL BRING: **

- Ability to communicate professionally.

- Strong analytical and problem-solving skills.

- Excellent communication and presentation skills.

- Strong organizational skills.

- Strong computer skills including MS office suite, Excel and PowerPoint. Experience with Tableau preferred.

- High school diploma required. College degree preferred

**COMPENSATION: **

The national average hourly rate for this role is $25.60 - $30.75  base pay, and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

**WHY EPIC: **

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

- Generous Paid Time off

- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days

- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave

- Generous employee referral bonus program of $1,500 per hired referral

- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)

- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group

- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development

- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!

- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.

~~EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. ~~

~~California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. ~~

~~Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ~~

Claims Associate

The Virginia Office of the Attorney General is the Commonwealth's law firm. In addition to representing the interests of the people of Virginia, our clients are Virginia state government and its agencies, boards and commissions. 

The Office of the Attorney General includes a chief deputy attorney general, four deputy attorneys general who oversee 21 specialized sections of the law, and other employees including assistant attorneys general, additional lawyers appointed as counsel to particular agencies or universities, legal assistants, legal secretaries and other professional support staff.

Industry: Law Practice
Company Size: 501-1,000 employees

Virginia Office of the Attorney General

**Title: ** Claims Representative

**State Role Title: ** Claims Representative

**Hiring Range: ** Commensurate with Experience

**Pay Band: ** UG

**Agency: ** Attorney General & Dept of Law

**Location: **Office of the Attorney General

**Agency Website: ** https://www.oag.state.va.us/

**Recruitment Type: ** General Public - G

**Job Duties**

A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work-life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more.

The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost-effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section’s mission by providing legal support within the Judgment Enforcement Unit but may also involve prelitigation support as well as preparing Warrants in Debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre-litigation, litigation, and judgment enforcement. Essential tasks include investigation, preparing garnishments, and may also include issuing legal demands for payment; negotiating settlements and payment plans; preparing legal documents, including warrants in debt, for filing in various state courts; preparing garnishments; responding to inquiries from client agencies, debtors, insurers, attorneys, and court personnel; and maintaining document and file control.

**Minimum Qualifications**

- The successful candidate must possess excellent communication skills and analytical ability; the ability to prioritize the demands of a high-volume caseload; considerable knowledge of legal principles, practices, and processes; and the ability to work both independently and as a team member to successfully complete complex assignments within prescribed time limits.

- The position supports itself and requires word processing skills.

- The successful candidate will be subject to a criminal background check and a valid driver’s license is required.

**Additional Considerations**

The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs’ litigation, or insurance defense firm; experience with JST Collectmax software or similar case management database software is preferred.

**Special Instructions**

Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.

**Contact Information**

Name: OAG Recruitment

Phone: 804-786-2071

Email: recruitment@oag.state.va.us

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note**: ** Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Claims Representative

Focused Insurance and Risk Management Solutions for Rhode Island Public Entities Since 1986

Industry: Insurance
Company Size: 11-50 employees

Rhode Island Interlocal Risk Management Trust

**What you’ll be doing **

As a Claims Representative at Rhode Island Interlocal Risk Management Trust, you will play a key role in protecting public sector Member entities by managing all aspects of Automobile Liability, General Liability and Property damage claims brought by Insured Members. Your responsibility will begin from the initial notification of a claim through its investigation and potential settlement, if so warranted. Reporting to the Claims Manager, you will collaborate with Member representatives, legal counsel, claimants, other insurance companies, and experts to ensure fair, timely, and well-documented claim resolutions. Your work directly supports the Trust’s financial stability, strengthens Member confidence, and reinforces its reputation as a trusted public sector risk management partner.

**You will be responsible for… **

- Managing and adjusting property and liability claims for public sector Members, including auto accidents, general liability claims, and claims for property damage to Insured Member owned property.

- Investigating claims through site visits, recorded statements, documentation, and engagement with claimants, witnesses, and experts.

- Evaluating coverage, liability, damages, and exposure, setting and adjusting reserves, and maintaining accurate, well-documented electronic claim files.

- Directing legal counsel in litigation strategy, expert use, and regular review of defense costs.

- Conducting settlement negotiations and pursuing subrogation recoveries, where warranted.

- Maintaining diary systems, claim notes, preparing reports, and providing clear communication and recommendation to management.

- Supporting risk management activities for Members and contributing to broader Trust operations, including occasional after-hours claim response.

**What you can expect in this role **

- Full-time, 35 hours per week, Salary

- Office Location: East Providence, RI

- Monday – Friday, 8:30am – 4:30pm

- Hybrid work schedule available

- Occasional travel within Rhode Island

**What skills & experience we’ll need from you **

- Bachelor's degree from an accredited college or university required.

- Minimum 3-5 years of experience in the insurance claims industry required.

- Advance coursework in law, business, public administration, or insurance/risk management is a plus.

- Familiarity with municipal exposures (police, fire, public officials’ liability) desirable

- Good analytical, negotiation, and communication skills

- License required: Rhode Island Insurance Adjuster’s license or Rhode Island Bar license.

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