Welcome to Hyatt Regency hotels, where connections flow seamlessly whether you’re traveling for business or leisure. With more than 150 hotels in over 30 countries, Hyatt Regency is a welcome place for convention goers, business travelers, and leisure seekers alike.

Find yourself surrounded by enthusiastic service, eager to make sure all your needs are met. Because no detail goes unnoticed here.

Our worldwide hotels are conveniently located in urban, suburban, airport, convention, and vacation destinations.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Regency

Savvy Admin PROD

**Organization- Hyatt Regency Bellevue on Seattle's Eastside**

**Summary**

**Hyatt Regency Bellevue on Seattle's Eastside ** is in search of a friendly and reliable **Front Office Agent ** to join our **Front Office ** team.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent.

If you have worked at other hotels as a front desk agent or you have an interest in hotel jobs, we'd love to hear from you!

**The hourly rate for this position is $27/hour.**

**As a colleague, we have you covered with amazing benefits and perks!**

**Benefits**

-  Medical, after 30 days of employment

-  Vision Insurance

-  Dental Insurance

-  401(k) & Retirement Savings Plan (RSP)

-  Basic Life Insurance

-  Short Term Disability Insurance

-  New Child Leave & Adoption Assistance

-  Paid Time Off

-  Full-Time Colleagues:

-  11 days (88 hours) earned for having 0 - 3 years of service

-  16 days (128 hours) earned for having 4 - 8 years of service

-  21 days (168 hours) earned for having 9+ years of service

-  (6) Paid Holidays per year

-  (6) Sick Days (earned based on hours worked)

-  Compassionate Leave

-  Jury Duty Leave

**Perks**

-  Employee Assistance Program

-  Free Uniforms and Cleaning of your Uniform

-  Free parking

-  Discounted Rooms at any participating Hyatt location starting on your first day of employment

-  Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*

-  Free colleague meals during shift

-  Hyatt Colleague discount program

-  Tuition Reimbursement*

-  ORCA Pass subsidy*

-  *Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

**Qualifications**

-  A true desire to satisfy the needs of others in a fast-paced environment

-  Refined verbal and written communication skills

-  Ability to stand for long periods of time

-  Availability to work an overnight shift as needed

-  Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

~~Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ~~

Front Office Agent ($27/hour)

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. 

This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand.  Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate.  Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel.  In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Hotels Corporation

**Organization- Hotel Saint Augustine, Bunkhouse Hotels**

**Summary**

**The Opportunity:**

Hotel Saint Augustine seeks an enthusiastic Front Office Agent to join our team. In this role, you will be collaborating closely with the broader front office operations team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.

**Who We Are:**

Hotel Saint Augustine is a 71-room property located in the heart of the Montrose neighborhood. The hotel is spread across five small buildings with an all-day restaurant, lobby bar, and intimate event space. Hotel Saint Augustine takes inspiration from the spirit of Houston itself, a duality of old world and new, a rich diversity and a forward-thinking sensibility. Hotel Saint Augustine is proud to be part of the Bunkhouse/Hyatt family.

**We’re Proud to Offer Exceptional Benefits, which Include:**

- Medical, Dental, Vision, 401K with company match

- Discounted and Friends & Family Room Rates

- Free parking

- Generous Paid Time Off

- Work-life benefits including wellbeing initiatives such as a complimentary Headspace

- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

**The Role:**

The **Front Office Agent ** is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. As a Front Office Agent, you'll be the face of Hotel Saint Augustine.

**Key Responsibilities:**

-  Greet guests immediately with a friendly and sincere welcome.

-  Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys. Requires continual standing and movement throughout front office area.

-  Verify and accurately imprint credit cards for authorization using electronic acceptance methods. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.

-  Promptly answer the telephone using positive and clear communication. Input messages into the system. Retrieve messages and communicate the content to the guest.

-  Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.

-  Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.

-  Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

-  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

-  Maintain familiarity with all property functions and outlet operations to market property to guests in a positive manner. Directs guest flow through hotel giving assistance and directions to restaurant and other guest / client facilities.

-  Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance, giving accurate information regarding outlet hours, other hotel services and directions to local attractions.

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

**Qualifications**

**Qualifications:**

-  One year of hospitality or customer ‑ facing experience preferred.

-  Full afternoon/evening availability for PM schedule, with preferred flexibility to work mornings, weekends, and holidays as needed.

-  Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.

-  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.

-  Ability to stand and move throughout front office and continuously perform essential job functions.

-  Ability to read, listen, and communicate effectively both verbally and in writing.

-  Ability to access and accurately input information using a moderately complex computer system.

-  Hearing and visual ability to observe and detect signs of emergency situations.

-  Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.

-  All employees must maintain a neat and professional appearance, in accordance with company guidelines.

**We welcome you:**

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

~~All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. ~~

Front Office Agent (Saint Augustine)

Hard Rock Cafe, Inc. was founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the Cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others across the world. Today, it serves guests quality menu items and memorable experiences.

We are committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans. 

Diversity: is the celebration of differences and leveraging those difference to produce stellar results. 
 
Equity: is a process of seeking fairness through deliberate and intentional actions.
 
Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Industry: Restaurants
Company Size: 1,001-5,000 employees

Hard Rock Cafe

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

**Job Description**

- Write and negotiate sales and marketing contracts according to Company procedures.

- Assembling of the Cafe Event Calendar and Brand Calendar.

- Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.

- Communication and follow up with Group Travel Planners and marketing partners.

- Administration of package programs.

- Ensure receipt of payment from client by following Company procedures.

- Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).

- Updating of "cafe" website using the Vizergy platform.

- Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings. Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.

- Attend trade-shows as approved by cafe budget and the Sales and Marketing Manager/General Manager.

- Liaise between Support Center Sales & Marketing departments and the cafe.

- Work with SM, GM, and KM to ensure that contract/menu is executable.

- Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.

- Coordinate operations between departments.

- Attend client functions marketing events and designated parties to provide support and representation of the department.

- Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.

- Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand. Maintain high morale.

Cafe Sales and Marketing Assistant

The beautifully appointed Embassy Suites Tampa Downtown, located steps from the Tampa Riverwalk and Amalie Arena, is directly connected to the Tampa Convention Center. Featuring complimentary breakfast and cocktail hour, the renovated all-suite hotel includes a refreshing outdoor pool, TASTE restaurant and upscale meeting & event space.

Industry: Hotels and Motels
Company Size: 201-500 employees

Embassy Suites by Hilton Tampa Downtown Convention Center

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

**What will I be doing?**

As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.

- Respond to guest inquiries and in a timely, friendly and efficient manner

- Provide driving and/or walking directions to guests to local destinations

- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions

- Assist fellow team members and other departments wherever necessary to maintain positive working relationships

- Provide or obtain accurate information

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.

- Integrity - We do the right thing, all the time.

- Leadership - We're leaders in our industry and in our communities.

- Teamwork - We're team players in everything we do.

- Ownership - We're the owners of our actions and decisions.

- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality

- Productivity

- Dependability

- Customer Focus

- Adaptability

Preferred Experience and Qualifications:

- Prior Hilton/OnQ experience

- Night Audit experience

- Hospitality Degree, any focus

Required Experience:

- Minimum of 6 months experience in hotel front desk role or hospitality degree

- Minimum 6 months in the hotel industry (i.e. food and beverage, customer service, hotel, or service industry related positions)

Required Qualifications:

- Must have a flexible schedule, including Mornings, Evenings, Weekends and Holidays

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

**Work Locations**

Embassy Suites Tampa Downtown Convention Center

**Schedule**

Full-time

**Brand**

Embassy Suites by Hilton

**Job**

Guest Services, Operations, and Front Office

Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

We are committed to fostering relationships rooted in trust and transparency. We are focused on fostering a people-first culture of service, collaboration, empowerment, and entrepreneurship. We are accountable for our results and strive for quality in all that we do. We strive to drive asset value for our owners through operational excellence, be exceptional stewards for our brand partners, provide world-class care for our associates, communities and guests and serve as a platform for them all to develop and grow.

Industry: Hospitality
Company Size: 11-50 employees

Dreamscape Hospitality

**Description**

Guest Services Representative- 402110

Department: Rooms

Reports To: GSM/AGM/GM

FLSA: Non-Exempt

**Job Summary**

The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

**Key Responsibilities**

- Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.

- Handle guest check-outs, ensuring accurate billing and payment processing.

- Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.

- Make, modify, and cancel guest reservations as needed.

- Provide concierge services, such as recommending local attractions, restaurants, and activities.

- Maintain a tidy and organized front desk area.

- Assist with luggage handling and other guest services as required.

- Uphold the hotel’s standards of quality and hospitality at all times.

**Work Environment**

- This job operates in a professional hotel environment.

- The role routinely uses standard office equipment such as computers, phones, and photocopiers.

- The noise level in the work environment is usually moderate.

**Requirements**

Qualifications:

- High school diploma or equivalent required; some college or hospitality training preferred.

- Previous experience in customer service, hospitality, or related field preferred.

- Strong communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Basic computer skills; experience with hotel reservation software is a plus.

- Must be able to work flexible hours, including evenings, weekends, and holidays.

**Physical Requirements**

CompensationCompetitive salary, commensurate with experience.

Ability to stand, walk, and remain on feet for extended periods.

Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs).

Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Equal Employment Opportunity:Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Front Desk Agent Part Time

**Organization- Hyatt Regency Santa Clara**

**Summary**

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

**Qualifications**

-  A true desire to satisfy the needs of others in a fast paced environment.

-  Refined verbal and written communication skills.

-  Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

Front Office Agent - Full Time ($28.00)

Kolter Hospitality LLC focuses on hotel development, investment and management.

Industry: Hospitality
Company Size: 501-1,000 employees

Kolter Hospitality

**Overview: **A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality standards, policies and procedures.

**Performance Expectations**

- Assist guests with check in and check out processes.

- Coordinate all guest requests.

- Inform guests of hotel services, features and room amenities.

- Welcome the guest by name whenever possible.

- Follow the hotel’s rate structures, discounts and sell/upsell strategies.

- Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc.

- Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.

- Cancel room reservations according to policy.

- Report any items in need of repair.

- Follow all safety procedures while working.

**Behavioral Expectations**

- Be effective and innovative in handling and solving problems in the workplace.

- Remain positive and helpful while working in a fast-paced environment.

- Committed to the success and growth of the company.

- Act honorably, even when no one is watching.

- Eagerness to grow and/or develop within the company

- Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify

Night Auditor

Hourly Rate: $23.00

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Guest Services Agent ** at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

**Where Great Benefits Lead To a Life Fulfilled.**

- Competitive Pay

- Travel discounts

- Professional Counseling & Family Support

- Growth and Development Opportunities

- *Benefit Eligibility will vary by position

**Site Specific Perks**

- Free On-Site Parking

- Department celebrations

- Associate Appreciation Week

- Monthly associate recognition and reward programs

- Company branded winter coat and work shoe stipend provided

**As a ****Guest Services Agent ****, a typical day will include:**

- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

- Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)

- Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.

- Answers telephone calls and routes calls to the proper department as applicable.

- May be asked to assist with bellman and runner duties depending on facility or location.

**Guest Experience And Company Standards**

- Welcome and greet guests and anticipate and address their needs.

- Interact with colleagues and guests professionally and promptly.

- Contribute to team goals.

- Always follow company policies and safety procedures.

**To Become a ****Guest Services Agent ****at HVC:**

- Available to work various shifts, holidays, and both weekend days.

- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

- Specific job duties may differ by property, size of team, or facility.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Front Desk Agent

The Eden Resort & Suites is an independently owned and operated hotel nestled in the heart of Lancaster County, Pennsylvania, just minutes from downtown Lancaster, and centrally located to Amish attractions, outlet shopping, Dutch Wonderland, and other attractions. 

The Eden offers a large collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilities, and exceptional staff ready to meet your needs, all at an incredible value.  

The Eden is also the perfect venue for a wedding, business event, corporate meeting, convention, conference, banquet, private reception or party, or any special event.

Hotel Highlights:
- Non-smoking luxury hotel (including balconies and patios)
- 300 contemporary guest rooms (including 160 suites) – all with refrigerators & microwaves
- 2 restaurants and cocktail lounge on-site
- 2 Heated outdoor pools & cabanas (seasonal) 
- Kids Water Zone and outdoor recreation complex (seasonal)
- Heated indoor pool and whirlpool
- 24-hour fitness center 
- Sauna
- Over 28,000 total square feet of wedding and meeting & event space
- Best rate guarantee when booking directly with the hotel
- No resort or extra fees

Industry: Hospitality
Company Size: 201-500 employees

Eden Resort & Suites

The Front Desk Associates are responsible for always delivering excellent customer service to our guests. The primary focus of this position is to create a pleasant and engaging experience for our resort guests through excellent interactions, inbound and outbound call efforts, concierge services, administrative responsibilities, and other duties as assigned by Management. You will serve as the face of the resort as you interact with current and prospective guests, assisting them with whatever they may need. **Must be available to work weekends and holidays.**

**Eden Resort & Suites Eeo Statement**

~~The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.~~

**Compensation: ** $16 hourly to start

Rebel blends progressive technologies with management excellence to create a one-stop, full-service hospitality management biome spanning operations, revenue management, procurement, human resources, marketing distribution, and investment and development partnerships. The unrivaled technology, expertise, and fee transparency makes Rebel Hotel Company poised to become a leader and premier partner as a niche hotel management platform that is philosophically aligned with hotel investment strategies.

Industry: Hospitality
Company Size: 201-500 employees

Rebel Hotel Company

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

We’re more than a Hotel Management Company; we’re partners who truly experience the journey alongside the owners we work with.

Industry: Hospitality
Company Size: 51-200 employees

Structure Hospitality

**Do you enjoy serving others and creating positive experiences? ** Super 8 Burley is looking for a Front Desk Agent to join our guest services team. In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay.

This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours. Apply today and become part of our team at Super 8 Burley.

**Compensation: ** $12 - $14 hourly

Hotel Front Desk Agent

Chartwell Hospitality LLC is a fully integrated real estate company specializing in the acquisition, development and management of high-quality, branded, limited-service and full-service hotels. Our occupancy and market rates consistently surpass the competition, and we have a proven track record for maximizing the cash flow and returns on our investments. Our growth and success are based on our mission to be the best in the business, as well as a commitment to constantly exceed the expectations of our investors, partners, guests and associates. Chartwell Hospitality was founded in 2003 and is based in Nashville, Tennessee.

Industry: Hospitality
Company Size: 1,001-5,000 employees

Chartwell Hospitality

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

**As a Front Desk Agent, You Will**

- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

- Welcome and serve guests in person and over the phone everyday.

- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

**Benefits**

- Medical

- Dental

- Vision

- Life

- Long/Short Term

- 401-K

- Supplemental Insurance

- Professional Growth and Development Opportunities

- Compensation: Based on Experience

- Travel Discounts

Ready to be the face of the hotel where energy, hospitality, and great experiences come together?

At **Hampton Inn & Suites Nashville Downtown Capitol View **, we are looking for a dynamic, guest-focused **Front Desk Agent ** who thrives in a fast-paced environment and loves creating memorable moments for every guest.

This is your chance to be at the center of it all — welcoming guests, solving problems on the fly, and setting the tone for an incredible stay in the heart of Nashville.

**What You’ll Do**

-  Deliver a high-energy, welcoming arrival experience that guests remember

-  Own the check-in and check-out process with speed, accuracy, and confidence

-  Handle guest requests and challenges with a “make it happen” attitude

-  Keep the front desk running smoothly while staying upbeat and professional

-  Work closely with your team to create a seamless guest experience

-  Be the go-to person for guests — from directions to recommendations and everything in between

**What You Bring**

-  A naturally positive, outgoing personality

-  Strong communication skills and confidence interacting with guests

-  Ability to think quickly and stay composed under pressure

-  Comfort with computers and multitasking in a fast-paced setting

-  Flexibility to work evenings, weekends, and holidays

-  Ability to stay on your feet and occasionally lift up to 20 pounds

**Why You’ll Love It Here**

-  Competitive pay based on experience

-  Medical, Dental, and Vision benefits

-  401(k) and supplemental insurance options

-  Career growth opportunities within Chartwell Hospitality

-  Hotel discounts — travel more, spend less

-  A fun, team-driven environment where no two days are the same

If you bring the energy, we will give you the opportunity. Join a team where your personality, drive, and service mindset truly make an impact — every single day.

Grand Casino Mille Lacs is located just off of US Highway 169 and provides access to one of the most popular fishing spots in Minnesota: Lake Mille Lacs. We’re proud to offer a 494-room hotel attached to the casino along with an indoor pool and shops. Grand Casino Mille Lacs is a great place to visit for an afternoon of fun or for a weekend getaway.

Grand Casino Hinckley has a variety of places to stay, including one of the largest casino hotels in Minnesota connected to the casino, two smaller inns, and an RV resort with chalets. In addition to the hottest games around, Hinckley is home to the Grand Harmony Spa and the Grand National Golf Course.

Industry: Gambling Facilities and Casinos
Company Size: 501-1,000 employees

Grand Casino Mille Lacs & Hinckley

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**The Opportunity**

The Hotel Guest Services Front Desk Agent will engage in greeting Guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. The role also involves pre-registering Guests, preparing key packets, and coordinating check-in procedures for arriving groups. Additional responsibilities include providing accurate information about services and amenities, greeting Guests at the bell station, and managing luggage with care and courtesy to ensure optimal Guest service in every interaction.

**What You Get To Do**

- Greet, register, and manage the check-out process for Guests, delivering exceptional service in line with the hotel's standards.

- Process transactions accurately, ensuring the check-in and check-out process adheres to company policy.

- Keep an inventory of vacancies, reservations, and room assignments.

- Respond to Guests' requests, concerns, or inquiries in a courteous and timely manner, providing clear information about facilities and hours of operation.

- Maintain knowledge of all Grand Casino properties and nearby special events to inform Guests.

- Explain room features and equipment to Guests upon entry, including the operation of locks, televisions, and thermostats.

- Communicate Guest safety protocols, such as fire safety and evacuation procedures.

- Accurately enter and verify Guest reservation information in the computer system, post charges to Guest accounts, and process payments using all applicable software systems.

- Prepare the shift cash report, balance payments and disbursements with property management systems, and prepare the bank drop envelope for shift end and account balancing.

- Perform Bell Person duties, such as assisting Guests with luggage and escorting them to their rooms.

- Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.

**What We Look For In a Person**

- Serves and develops others by building relationships.

- Fosters an inclusive workplace where inclusion and individual differences are valued.

- Collaborates across boundaries to achieve common goals.

- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.

- Sets direction and influences others to translate vision into action.

- Demonstrates drive for continued personal and professional growth.

**What We Offer You**

- We have a fun, energetic personality and are adventurous, creative, and open minded.

- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).

- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.

- We are a career accelerant, which means developing our Associates is one of our main priorities.

- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.

- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

**What Qualifies You**

- Prior hotel experience preferred.

- Bring your hardcore work ethic, attention to detail, your ability to have fun and we will train for the rest.

- Must be able to secure license from Gaming Regulatory Authority (GRA).

- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).

- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

**Physical Needs**

- Talk and hear; ability to communicate effectively.

- See and adjust focus to include close, distance, depth, and peripheral vision.

- Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.

- Handle objects, tools, and controls; reach with arms and hands.

- Be able to lift and carry objects up to twenty-five (25) lbs.

**Must Have Skills**

- Strong commitment to delivering outstanding Guest service with a friendly and professional demeanor.

- Excellent verbal and written communication abilities to interact effectively with Guests and provide clear information.

- Excellent verbal and written communication skills to interact with Guests, team members, and management.

- Keen attention to detail to ensure accurate reservation management, payment processing, and information provision.

- Capability to perform physical tasks such as assisting Guests with luggage and escorting them to their rooms.

- Professional appearance and demeanor, with a commitment to maintaining high standards of conduct and service.

- Willingness to work various shifts, including nights, weekends, and holidays, to accommodate hotel operations and Guest needs.

#HO3

Front Desk Agent Hinckley Casino Hotel $16 - $24

Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels.

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do

Industry: Hospitality
Company Size: 5,001-10,000 employees

Soho House & Co

**The role…**

At Soho House, the **Front Desk Agent **, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

**Main Duties**

- Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property

- Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.

- Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)

- Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily

- Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe

- Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience

- Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler

- Team player with general phone etiquette and participate in Daily Shift briefings.

**Required Skills/Qualifications**

- At least 1 year of similar role or customer service / facing role

- Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.

- Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera

- Problem solving skills and bring conflict resolution to any anticipated or current matter

- Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment

- Strong communication skills and ability to understand and follow written and verbal instructions

- Flexible schedule and ability to work nights, weekends and holiday’s (as needed)

**Physical Requirements**

- Must be able to seize, grasp, turn and hold objects with hands.

- Must be able to work on your feet for at least 8 hours.

- Fast paced movements are required to go from one part of the club to others.

- Must be able to move, pull, carry or lift at least 40 pounds.

- Occasionally kneel, bend, crouch and climb as required.

**Why work with us...**

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match

- Paid Time Off: Full- Time Employees have sick day's + vacation days

- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically

- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability

- Learning & Development: An extensive range of internally and externally run courses are available for all employees.

- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Front Desk Agent - Soho House Nashville

EOS Hospitality is a full-service management company that operates a  portfolio of 40+ thoughtfully selected hotels and resorts across the United States.

Industry: Hospitality
Company Size: 11-50 employees

EOS Hospitality

Job Details

**Description**

**Position Overview:**

The Front Desk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.

**Must be flexible and available to work any day of the week.**

**Key Responsibilities**

- Welcome guests, check them in, distribute room keys and explain the hotel's amenities.

- Maintain complete knowledge of hotel operations, scheduled daily activities, and room product.

- Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.

- Explain local amenities and attractions to guests.

- Ascertain callers' needs through open-ended questions.

- Obtain all designated information to book a reservation.

- Accommodate special requests and designate such in system following hotel SOP’s.

- Access guest history records to best service guests; maintain accurate information in guest history files.

- The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.

- Resolve guest complaints, ensuring guest satisfaction.

- Obtain assigned bank and ensure accuracy of contracted monies. Always keep assigned bank secure.

- Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).

- Present folio to guest and resolve any disputed charges.

- Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.

- Assist the restaurant Pescatore with reservations, room service orders as needed.

- Input reservations

- Perform additional duties, as assigned.

**Required Skills**

- High levels of patience, tact, and diplomacy.

- Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.

- Strong knowledge of Opera & Microsoft Outlook is a plus.

- Possess an eye for the smallest detail and maintain a keen sense of urgency.

- Ability to think clearly, remain calm, and resolve problems using good judgement.

- Communicate clearly, concisely, and openly.

- Written communication in a clear and concise manner.

- Exude high energy and demonstrate a knack for building rapport with guests and colleagues.

- Exhibits organizational abilities and shows a natural skill for multi-tasking, prioritizing, and anticipating needs.

- Fluency in English both verbally and non-verbally, fluency in additional languages a plus.

- Ability to maintain confidentiality of guest information and pertinent Hotel data.

- Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.

- Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis.

- Must be able to stand and exert well-paced mobility for up to 8 hours in length.

**Qualification Standards**

- College degree preferred.

- 1 to 2 years of previous experience in a similar position in a luxury hotel preferred.

- All colleagues must maintain a neat and well-groomed appearance.

- Due to the dynamic nature of the hospitality industry, the Front Desk Agent may be required to work varying schedules to reflect the business needs of the hotel, including but not limited to weekends and holidays.

**Wage Rate: $25.00-$28.00 per hour**

**About The Barnes Hotel**

The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street. We offer a central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907. The hotel blends historic charm with contemporary, Italian-inspired decor. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. The Barnes Hotel offers competitive salaries and robust benefit plans.

**Full Time Hourly Benefits**

- Tiered Medical Plans- Cigna or Kaiser

- Disability

- Tiered PPO Dental Plans

- Voluntary Supplemental Medial Plans

- Vision

- Paid Holidays

- Employee Assistance Program

- PTO and Sick Pay

- Flexible Spending Account (FSA)

- 401K Matching Program

- Life & AD&D Insurance

- Pre-Tax Commuter and Parking Benefits

**Full Time Hourly Perks**

- EOS Employee Rates plus 50% off F&B and Retail

- Hilton Discounted Room Rates

- Employee Job Referral Program

- Employee Recognition Programs and Appreciation Events

**Important Notice**

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.

People deserve to feel at home - even when they're not. 

At Reside, we help people feel at home by strictly vetting the safety, security, financial health and business practices of each and every one of our housing options. 

Reside is the leading provider of professionally operated and managed global alternative accommodations with a portfolio of premier hospitality and technology brands.

Our brands include:

- Managed global accommodations marketplace and end-to-end technology management platform: 3Sixty
- 30-year-old, Puget Sound-based, corporate housing industry leader: ABODA by Reside
- Rochester Minnesota’s premier high-rise: Broadway Plaza
- Manhattan’s 1920’s historical landmark:The Beekman Tower
- Furnished privatized military housing provider: OnBase Suites

Industry: Hospitality
Company Size: 51-200 employees

Reside

**Position Type: ** Full time

**Compensation: ** $25.63- $31.25 per hour

**Location: ** Reside Craftsman, A Wyndham Residence - 208 W. 8th Street, Los Angeles, CA 90014

**Schedule: ** Schedule will vary to accommodate business needs and will be posted in advance. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

**Workdays Will Vary With Three Typical Shifts**

- Day Shift (typically from 7:00am - 3:30pm)

- Afternoon/Evening Shift (typically from 3:00pm - 11:30pm)

- Overnight Shift (typically 11:00pm - 7:30am)

**About Us**

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

**About The Job**

The Front Desk Agent is responsible for delivering attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. This position ensures the accuracy of guest billings, reconciles financial transactions, and supports property operations by maximizing room revenue and occupancy. The role requires excellent communication, organizational, and problem-solving skills, as well as flexibility to work various shifts, including overnights.

**What You’ll Be Doing**

- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay.

- Handle all check-ins, checkouts, and reservation processes accurately and efficiently.

- Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data.

- Review and compile management reports, guest billings, and ledger transactions in a timely manner.

- Respond promptly to guest inquiries regarding services, facilities, and local attractions.

- Maintain proper operation of front desk systems and ensure adherence to property standards.

- Follow all cash handling, credit, and audit procedures in accordance with company policies.

- Maintain a clean and organized work area and ensure front desk and lobby standards are met.

- Attend all required meetings and training sessions, maintaining compliance with Reside standards.

- Support porterage and guest service functions when needed to exceed customer expectations.

- Communicate effectively with all departments to ensure guest satisfaction and operational efficiency.

- Report maintenance issues or safety hazards to the supervisor promptly. Perform other duties as assigned by management.

- To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.

**Supervisory Responsibilities**

- This position does not supervise any employees.

- May also provide cross-training for staff.

**Travel**

- This position could require minimal travel, up to 5% of the time.

**About You**

**What you’ll bring:**

- High School diploma or equivalent required, college coursework in hospitality or a related field preferred, or equivalent experience.

- One year of experience in a hotel front office or related field preferred (overnight auditing experience a plus).

- Computer proficiency required; experience with front office or property management systems preferred.

- Customer service experience strongly preferred.

**What We Are Looking For**

- Excellent verbal and written communication skills.

- Strong attention to detail and accuracy in handling financial transactions.

- Ability to prioritize tasks and work independently or as part of a team.

- Proficiency in basic arithmetic and comfort with financial data.

- Problem-solving and critical thinking skills, with the ability to anticipate guest or operational needs.

- Professional appearance and demeanor consistent with company standards.

- Ability to maintain confidentiality of sensitive information.

- Willingness to cross-train and assist in other operational areas as needed.

**Work Environment**

This role operates in a professional hotel setting, primarily at the front desk or in the lobby area. The position requires interaction with guests, management, and other staff, with varying noise levels and pace depending on occupancy. Overnight agents work in a quieter environment with increased focus on financial reconciliation and reporting.

**Physical Demands**

- Flexible and long hours may be required, including weekends, holidays, and overnight shifts.

- Light to sedentary work — occasionally exerting up to 20 pounds of force, and/or up to 10 pounds frequently to lift or move items.

- Must be able to stand or sit for extended periods and perform repetitive tasks using computers and office equipment.

**Total Rewards**

What’s in it for you:

- Competitive Pay

-  Commuter benefit

- Medical, Dental, and Vision Insurance

- 401k and Employer Match

- Paid Holidays and Vacation Time

- Quarterly and Annual Success Share Bonus

- Wyndham discount

- Volunteer Program

- Tuition Reimbursement Program

- Learning & Development Opportunities

- Employee Referral Program

- Employee Assistance Program

-

**The Fine Print**

**Work Authorization:**

The employee must be legally authorized to work in the United States.

**EEO Statement**

Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.

**Employment Verification**

In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.

**Background Checks**

Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.

**Reside is a drug-free workplace.**

- Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Compensation: $20.00

A diverse company devoted to thoughtful growth and the economic well-being of our mountain home, Biltmore Farms, LLC has been a community leader in Western North Carolina for over a century. Founded by George W. Vanderbilt in 1897, today, Biltmore Farms, LLC continues his legacy of quality across all the company’s divisions: Biltmore Farms Commercial, Biltmore Farms Communities, Biltmore Farms Homes, and Biltmore Farms Hotels.  

Biltmore Farms has evolved from the region’s largest independent dairy operation to a preeminent community development firm. Today, Biltmore Farms continues its reputation of regional leadership through forward-thinking accomplishments such as the creation of Biltmore Park Town Square, the largest and most diverse mixed-use urban village in Asheville. Our company has designed some of the region’s most beautiful and viable master-planned communities.

We are committed to preserving the natural beauty of the Blue Ridge Mountains through our community involvement and business practices, including the construction of the Hilton Asheville Biltmore Park, the first new construction LEED-certified Hilton hotel in the country, featuring a large-scale rooftop solar water heating system. In addition, Biltmore Farms’ portfolio of nationally award-winning hotels carries on the Vanderbilt tradition of gracious hospitality.

Industry: Community Development and Urban Planning
Company Size: 201-500 employees

Biltmore Farms

**Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!**

**Why join our Front Office team?**

- $17.00 per hour starting pay

- Outstanding medical, dental, and vision benefits coverage

- 401k retirement plan with employer matching program

- Opportunities to earn e-tips directly from guests and clients

- Parental leave with up to 6 weeks available for birth, adoption, and fostering

- Hilton brand hotel discounts for you, your family, and your friends

- Fun wellness employee program with annual bonus of up to $600

- YMCA membership monthly discount

- Paid time off and paid holidays

- Friendly and supportive work environments

- Incredible employee learning and growth opportunities

- Exciting employee events and activities

**As a Front Desk Agent, You Will**

- Represent the hotel through all stages of a guests' stay, from check-in to check-out

- Accommodate guest requests whenever possible

- Assign and register guests to available rooms

- Coordinate room status with our other hotel teams

- Familiarize yourself with all Biltmore Farms policies, procedures, and facilities

- Be a considerate, creative, and confident concierge

- Must be able to work a varying schedule for both AM and PM shifts including weekends and holidays

**Essential Elements**

As a Biltmore Farms Front Desk Agent, you are more than just a welcoming presence, you are the first impression our guests have to our hotel and to our city. We are all a team at Biltmore Farms Hotels and together we each as one to welcome our guests like family. Working as a team will be key to your success. This position will require tact, diplomacy, grace, and patience.

**Education & Experience**

High School graduate or equivalent. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guest who visit the workplace. Previous hotel-related experience desired.

**Knowledge**

Be professional in all dealings with guests and co-workers. Identify problems and review information. Must be able to use math skills to solve problems quickly and correctly. Concentrate and not be distracted while performing a task. Must be able to multi-task. Anticipate guest needs. Be aware of others' actions and reactions and understand possible causes.

**Post Offer / Pre-Employment**

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

**NOTICE: **Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

**AVISO: **La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener mas informacion.

**Job Posted by ApplicantPro **

Front Desk Agent - Hilton Asheville Biltmore Park

Owned by Big Eye Hospitality LLP, the Sleep Inn & Suites in Devils Lake is a 60 room hotel built in 2013.  We are located on Hwy 2 across from Walmart.

Our Award Winning Team of Hospitality Professionals is excited to provide an exceptional guest experience to business travelers, road warriors, outdoor enthusiasts and leisure travelers.

Extra Amenities Include:

- Indoor Pool & Hot Tub
- 24 hr fitness center
- Climate Controlled Fish Cleaning Facility
- Climate Controlled Dog Kennel Facillity
- Climate Controlled Picnic/Gathering Facility
- Propane BBQ Grill
- Propane Deep Fryer
- Fire Pit
-Huge Hot Breakfast

Industry: Hospitality
Company Size: 11-50 employees

Sleep Inn & Suites - Devils Lake

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

**Compensation: ** $13.50 - $15 hourly

Hotel Front Desk Attendant

Front Desk Agent (Part time)

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. 

As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. 

Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.

Industry: الضيافة
Company Size: أكثر من ١٠٠٠١ موظف

Fairmont Hotels & Resorts

**Company Description**

**Fairmont Hotels & Resorts**

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

**Fairmont Chicago, Millennium Park**

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

**About The Application Process**

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

**Job Description**

First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.

**What Is In It For You**

- Employee benefit card offering discounted rates at Accor worldwide

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities

**What You Will Be Doing**

- Greet, check-in, respond to requests and settle accounts while providing exceptional service and ensuring all service standards are followed.

- Take initiative to add a personalized experience

- Consistently offer professional, friendly and engaging service

- Assist guests regarding hotel facilities in an informative and helpful way

- Follow department policies, procedures and service standards

- Follow all safety policies

- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

- Other duties as assigned

**Compensation: ** $25.41 per hour

**Qualifications**

**Your experience and skills include:**

- Service focused personality is essential; previous Front Desk experience is preferred

- Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.

- Computer literacy a must with Opera experience an asset

- Professional appearance and demeanor

- A passion for Guest Service and a skill for anticipating guest needs

- Ability to work in a team environment

- Strong communication and interpersonal skills required

- Ability to work under pressure and manage conflicting priorities

- Fluency in English; additional languages are a plus

Additional Information

**Visa Requirements: ** Successful candidates must be legally eligible to work in the United States.

**Our Commitment To Diversity & Inclusion**

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

At Aimbridge, hospitality is at the heart of everything we do. As the world's leading global hospitality management company, we are dedicated to being the most trusted hotel operator and employer in the industry. With a portfolio of over 80 respected hotel brands and a commitment to creating exceptional guest experiences, we focus on strong relationships with our partners and creating a strong culture for our team members. Join us in setting the new standard for hospitality excellence, where trust is the foundation of our success story.

Aimbridge is a place for growth. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine.

At Aimbridge, people can take their careers to the next level, knowing they’ll have our strength and size to back them up. Our passion to innovate and grow as a best-in-class hospitality services organization means there are more ways to build your strengths and capabilities. Our team-oriented environments are filled with people who are succeeding together as they develop and strengthen skills through our onboarding and industry-leading training. Employees’ commitment to guests, owners, and each other is the foundation of our shared success.

Aimbridge is the kind of place people describe as a community with shared values. We aspire to make all of the locations we manage feel like places where everyone belongs. Our properties and workplaces are often right down the street in the neighborhoods in which our people live. Team members are as diverse as the properties in which we operate. We have an inclusive workplace that ensures collaboration and support. Together we extend this welcoming spirit to every person and place we serve.

Industry: Hospitality
Company Size: 10,001+ employees

Aimbridge Hospitality

**Join Our Team as a Front Desk Agent!**

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

**Key Skills/Responsibilities**

- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.

- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.

- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.

- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

**Education & Experience**

- High school diploma or equivalent; experience in a hotel or related field preferred.

- Familiarity with hotel management software and Microsoft Office suite.

**Benefits**

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

- Now offering Daily Pay! Ask your Recruiter for more details

- Medical, Dental, and Vision Coverage

- Short-Term and Long-Term Disability Income

- Term Life and AD&D Insurance

- Paid Time Off

- Employee Assistance Program

- 401k Retirement Plan

**Property Information**

The newly built extended stay hotel in San Angelo, TX is located off of West Houston Harte Expressway and near Angelo State University. Our all-suites hotel offers all the comforts of home with full kitchens, separate rooms and free Wi-Fi. Along with all the modern amenities, we are located just minutes from Goodfellow AFB, Shannon Medical Center & Blue Cross Blue Shield San Angelo. We are only a mile from the Sunset Mall and other nearby shopping. For business travelers, we are a short drive to area businesses like Halliburton, Ethicon, Sitel & the San Angelo Regional Airport. Guests will be able to maintain their daily routine with our on-site fitness center and indoor pool.

Residence Inn San Angelo - Front Desk Agent

Find Front Office Agent jobs with Savvy's AI Recruiter. Browse thousands of opportunities from top companies including remote positions. Our AI-powered system matches you with roles that fit your skills and experience.