Situated along the shores of Lake Sidney Lanier, our resort features 1,500 scenic acres, beckoning to families and corporate groups alike. Encompassing immense natural beauty in an intimate setting, our luxury resort and hotel in Buford, GA is perfect for family vacations, romantic escapes, business conferences, weddings and more.

Industry: Hospitality
Company Size: 201-500 employees

Lanier Islands

Savvy Admin PROD

**Summary**

The Front Desk Agent serves the guests at Lanier Islands Legacy Lodge in a professional manner, maintains guests records in an orderly manner, and works with others in anticipating and servicing guests' needs.

**Essential Duties And Responsibilities**

- Greet and check in all guests.

- Assist in all guest needs and requirements, anticipating them when possible.

- Maintain correct room status at all times, keeping Housekeeping informed of all changes.

- Assist guest in making future reservations.

- Maintain knowledge of all current policy and procedures.

- Assist with arrival/departure.

- Be an ambassador for Lanier Islands by assisting guest with other island activities.

- Communicates with superiors and co-workers about the status of guest rooms, guest requests, and maintenance issues. Utilizes the daily log book to coordinate information for all day shifts.

- Perform other duties as assigned.

**Supervisory Responsibilities**

This job has no supervisory responsibilities.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION And/or EXPERIENCE**

- High school diploma or GED

- Prior experience working in hotels/resorts preferred but not required.

**Language Skills**

- Ability to comprehend and communicate either verbal in English and non-verbal methods.

- Ability to read and comprehend simple instructions, short correspondence, and memos in English and respond in writing

- Ability to read and interpret general business document or governmental regulations.

- Ability to effectively present information and respond to questions from groups of managers and associates.

**Mathematical Skills**

- Ability to add, subtracts, multiply, and divides in all units of measure using whole numbers and decimals.

**REASONING ABILITY**

- Ability to apply common sense understanding to carry out instructions

- Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.

- Ability to deal with standardized situations with only occasional or no variables.

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and stoop, kneel, crouch, crawl, push or pull. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to walk, sit, climb or balance, and taste and smell. The employee must regularly lift and /or move up to 25 pounds. Specifically vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Position may require the use of a motor vehicle or golf cart to perform essential job functions. Applicants must have driver’s license and satisfactory Motor Vehicle Report (MVR).

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemical, and extreme heat or cold. The noise level in the work environment is usually moderate.

Front Desk Agent

Welcome to Hyatt Regency hotels, where connections flow seamlessly whether you’re traveling for business or leisure. With more than 150 hotels in over 30 countries, Hyatt Regency is a welcome place for convention goers, business travelers, and leisure seekers alike.

Find yourself surrounded by enthusiastic service, eager to make sure all your needs are met. Because no detail goes unnoticed here.

Our worldwide hotels are conveniently located in urban, suburban, airport, convention, and vacation destinations.

Industry: Hospitality
Company Size: 10,001+ employees

Hyatt Regency

**Organization- Hyatt Regency Maui Resort and Spa**

**Summary**

A Front Office Agent is responsible for greeting guests on arrival and making them feel welcome and comfortable during their stay. A Front Office Agent's priority at all times is to engage with guests in a caring and positive manner, using active listening skills to understand the needs and wants of guests – wherever possible, getting to know them and their preferences on a personal level. A Front Desk Agent is a key contact person and resource for guests throughout their stay and should demonstrate creative problem solving. A Front Desk Agent also plays the important role of ensuring that departure motivates guests to come back to the hotel at the earliest opportunity.

Front Desk Agents should possess strong communication skills, be detail oriented, comfortable with technology and confident in basic financial transactions. If you have worked at other Hotels as a front desk agent or you have an interest in Front Desk Agent jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

90 Day Probationary Rate: $24.91 per hour

Hourly Rate: $29.30 per hour

**This is not your typical career opportunity. This is the Hyatt Touch.**

~~“All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”~~

**Qualifications**

-  A true desire to satisfy the needs of others in a fast-paced environment.

-  Refined verbal and written communication skills

-  Ability to stand for long periods of time.

-  Must be able to provide full availability including overnight, weekends, and holidays.

Front Office Agent - Front Office - Full-Time

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. 

As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. 

Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.

Industry: الضيافة
Company Size: أكثر من ١٠٠٠١ موظف

Fairmont Hotels & Resorts

**Company Description**

**Join ****us at Accor, ****where ****life pulses ****with ****passion!**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality ** **is ****a ****work ****of ****heart ****,**

**Join ****us and ****become ****a ****Heartist®.**

**Job Description**

If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Located in Washington's fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your career.

We are currently looking for ambassadors who are passionate about the hospitality industry and have previous Front Office experience to join our Front Office Team as a Front Desk Agent.

Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner.

**What Is In It For You**

- Competitive Salary

- Paid Time Off

- Medical, Dental and Vision Insurance, 401K

- Employee benefit card offering discounted rates in Accor worldwide

- Learning programs through our Academies

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities

**Rate of Pay: $24.00-26.00 per hour**

**Responsibilities**

- Check-in/check-out process

- Cash and credit card handling

- Post all transactions; ensure that all bills are kept up to date and accurate.

- Assist guests both in person and on the phone.

- Take advance reservations, bookings and special requirements, where necessary.

- Able to deal with guest messages and enquires in an efficient manner.

- To ensure each guest receives a warm welcome upon arrival at the hotel.

- Ensuring guest reservations and profiles are correct

- Must be able to stand for long periods of time

- Must comply with all standard operating procedures and policies as well as service standards

- Other duties as assigned

**Qualifications**

**Qualifications:**

- Excellent written and verbal communication skills

- Must be detail-oriented

- A knack for problem solving

- Positive and team-oriented

- Passion for guest service

- Excellent interpersonal skills

- Highly organized, results-oriented, work well under pressure

- Must be able to work flexible schedules including weekends and holidays

- Previous Front Office experience preferred

- College/University degree in related discipline an asset

- Knowledge of Property Manager systems (Opera) an asset

- Must be legally authorized to work in the United States without sponsorship.

**Physical Requirements**

- Standing/sitting for long periods of time

- Ability to lift, carry, push, and pull up to 30 pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.

By The Sea Resorts is a hotel management company with assets and operations currently concentrated in Panama City Beach, Florida.  With its diverse portfolio of beachfront hotels, franchise hotels, and area restaurants, the Company continues to Create Lifelong Memories for generations of Panama City Beach visitors through its dedication to delivering Authentic Hospitality.  For more information visit www.bythesearesorts.com.

Industry: Hospitality
Company Size: 501-1,000 employees

By The Sea Resorts

Join our vibrant team at the Beachcomber Beachfront Hotel as a Front Desk Agent for the lively 3pm to 11pm shift! If you love the beach vibe, enjoy meeting new people, and have a knack for making guests feel right at home, this is the perfect opportunity for you. Be the friendly face that welcomes our visitors to paradise and helps create memorable stays in beautiful Panama City Beach, FL.

**Responsibilities**

-  Warmly greet and check in guests with a smile, ensuring smooth and efficient arrivals and departures

-  Handle reservations, phone inquiries, and guest requests with enthusiasm and professionalism

-  Manage cash and credit transactions accurately and securely

-  Provide local recommendations and assist guests in making their stay unforgettable

-  Collaborate with housekeeping and maintenance teams to ensure guest satisfaction

-  Keep the front desk area neat, organized, and inviting

**Requirements**

-  Friendly and approachable personality with excellent communication skills

-  Ability to multitask in a fast-paced environment while maintaining attention to detail

-  Previous experience in customer service or hospitality is a plus

-  Basic computer skills and comfort using reservation systems

-  A passion for delivering top-notch guest experiences

-  Availability to work the 3pm to 11pm shift

**Benefits**

-  Competitive pay at $15.00 per hour, paid weekly

-  Work in a stunning beachfront location in Panama City Beach, FL

-  Friendly, supportive, and fun team environment

-  Opportunities for growth within the Beachcomber Beachfront Hotel family

-  Employee discounts and perks that make work feel like a vacation!

**About The Company**

Beachcomber Beachfront Hotel is more than just a place to stay — it’s a coastal oasis where guests come to relax, explore, and create unforgettable memories. Nestled right on the beautiful shores of Panama City Beach, we pride ourselves on warm hospitality, a welcoming atmosphere, and an unbeatable location. Join us and be a part of a team that feels like family and a workplace that feels like paradise!

**Company Description**

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

**Job Description**

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

**What Is In It For You**

- Competitive salary and flexible benefit plans

- Generous PTO allowances

- Employee rates at Accor properties in NCA region

- Learning programs through our Academies

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

**What You Will Be Doing**

- Greet guests upon arrival with a warm and sincere welcome

- Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards

- Issue keys while ensuring utmost safety and confidentiality

- Maintain and protect guest privacy and discretion

- Settle guest accounts while ensuring all services standards are followed

- Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies

- Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way

- Drive revenue through room upsells and cross-promotion of other hotel outlets

- Builds strong rapport with support departments

- Create reservations for guests who are at the desk or who call in after hours

- Consistently offers professional, engaging and friendly service

- Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate

- Other duties as assigned

Starting Hourly Rate is $26.98 USD

**Qualifications**

**Your Experience and Skills Include:**

- Ability to work all shifts including mornings, evenings, overnights, weekends, and holidays

- Previous experience in Front Office operations in a luxury setting an asset

- An operational knowledge and proficiency in Front Office Systems (Systems-Micros-Fidelio) and Microsoft Office suite (Word, Excel, PowerPoint)

- Opera Cloud preferred

- Proficiency in English required, bilingual is an asset

- Excellent written/verbal communication, coaching and interpersonal skills

- Strong guest service orientation, utilizing empathy and creative thinking

- Ability to work well under pressure

- Thrives in a fast-paced environment

- Desire to work as part of a large, diverse team

- We are a dog-friendly property, comfortability to work around animals and animal dander is necessary.

- Frequent walking and standing during shift

- May occasionally exert up to 25 pounds lift, carry, push, or pull objects

- Must have proof of valid U.S. work authorization.

**Starting Hourly Rate: $26.98**

Additional Information

**Our Commitment To Diversity & Inclusion**

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry: Hospitality
Company Size: 10,001+ employees

IHG Hotels & Resorts

**Role Purpose**

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

**Key Accountabilities**

- Be the warm welcome that kicks off a memorable guest experience.

- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.

- Handle cash and credit transactions.

- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.

- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.

- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.

- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.

- Take pride in your appearance and place as a brand ambassador.

- Always know what events and activities are on the day’s schedule.

- Jump into other ad-hoc duties when your colleagues need your help.

**Key Skills & Experiences**

- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.

- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.

- Fluency in the local language - extra language skills would be great, but not essential.

- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

- Flexibility - night, weekend and holiday shifts are all part of the job.

- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.

- Experience - ideally you’ll have spent at least one year in a front desk or guest service position.

- Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

~~**This property is located on a US Military Installation. Successful completion of a Federal Background check, conducted by the Installation Visitor's Center, will be required to access the Installation. This is necessary in order to come to the hotel for an interview for this position. If hired, this background check will be required to be renewed annually at minimum. DOD sponsored ID holders are not subject to this process.** ~~**The hourly pay rate for this role is $17.75.**

**We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.**

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information **:

- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

- If you require reasonable accommodation during the application process, please click here.

- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Agent Front Desk

Blue Hawaiian has been Hawaii’s air-tour leader for over 25 years and is the only helicopter company serving all four major Hawaiian Islands.  There's simply no argument: Blue Hawaiian is Hawaii’s #1 helicopter tour company. Blue Hawaiian's aircraft maintenance technicians have received the FAA’s coveted “Certificate of Excellence, Diamond Award” every year since 1998. No other helicopter tour company in Hawaii has ever received this critical recognition. Blue Hawaiian was honored by the FAA for a record 12th straight year in January, 2009, at a ceremony in Honolulu, and the FAA further honored Blue Hawaiian with the very first “Certificate of Excellence, Platinum Award.”   And Blue Hawaiian is the only helicopter tour company in Hawaii certified by the Department of Defense.

Blue is the only helicopter tour company serving all four major Hawaiian islands: Oahu, Maui, Kauai, and the Big Island.  That means wherever you go in the Islands of Aloha, you know exactly how to get the world’s finest aerial tours: just remember the color of the sky.

Industry: Airlines and Aviation
Company Size: 201-500 employees

Blue Hawaiian Helicopters

Offers in-person, face-to-face personalized including reservations, guest check in and briefing, retail and activity sales and support the base operation. Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the check-in, briefings, flight following and limited ramp operations. This person will help grow base revenue with service sales enhancements to ensure a memorable vacation experience for the guest

Qualified candidates bring proven sales and high-touch customer service skills to the team. The Guest Relation Agent is knowledgeable about the local area and is the expert on the attractions, tours, and activities that we sell. Ensures compliance with Blue Hawaiian’s Operational Specifications, Human Resources Requirements and Safety Management System.

Essential Functions and Responsibilities include the following

- Provide each guest with a professional and courteous greeting and extraordinary guest service

- Establish rapport and trust with the guest and assist guest in selecting the product that matches their needs. Needs are assessed via the discovery process (i.e. asking questions)

- Meet or exceed established sales targets in a commissioned environment

- Demonstrate the ability to generate sales and up sell product by “painting the picture” and planning out the guest’s stay to improve their experience

- Take responsibility for solving guest issues in a timely fashion with satisfaction and a sense of urgency. Follow up on issues to ensure that they are resolved

- Confirmed ability to sell in person and occasionally, on the phone

- Use sales tools to invoke a sense of urgency to get the guest to commit; closes and books the sale and gets guest to make payment

- Provide a thorough, detailed recap of the purchase along with properly thanking the guest for their business

- Other duties as assigned

**Additional Job Requirements**

- Availability Required Sunday - Saturday

- Generally, 3 - 5 days per week, with one day being on a Saturday or Sunday

- Any desk, any shift (Opening, mid, or closing shifts between the hours of 7 am - 6 pm)

- Indicate the percentage of time spent traveling - 0%

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

- High school diploma or general education degree (GED) and one to three years’ related experience and/or training; or equivalent combination of education and experience

- 1-2 years of sales (or upselling) experience in a performance driven environment

- Extraordinary guest service skills

- Expert-level knowledge of the local area and attractions

- Knowledge of travel and/or ticket industry and concierge experience preferred

- Operational experience preferred

**Skills**

- Adaptable and able to support change within the business

- Ability to overcome objections and offer alternate solutions

- Timeliness and a professional appearance

- Excellent written and verbal communication skills (fluent English required, bilingual a plus)

- Strong listening skills to be able to identify customer need

- Self-motivated with the ability to work independently in a sales driven environment

- Ability to occasionally lift to 25 pounds and to stand for long periods of time

- Proven ability to juggle multiple duties and prioritize

**Computer Skills**

- Intermediate with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook

- Demonstrated ability to type 30-40 wpm

USD $33,375.00/Yr.

USD $48,400.00/Yr.

For more information on our industry-leading benefits, please visit our benefits page here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Guest Relations Agent

Hilton Waikoloa Village is a sweeping Pacific playground resort overlooking Waiulua Bay on the Island of Hawai'i, the Big Island. Surrounded by breathtaking tropical gardens and waterways, the 647-room property has 14 restaurants and lounges, the world-class Kohala Spa, two championship golf courses, a stadium tennis court, meandering pools, a 4-acre saltwater snorkeling lagoon and the only interactive dolphin program on the island. Guests looking to immerse themselves in the island’s culture can partake in hula and ukulele lessons and many other activities. Travelers can even move around the hotel via mahogany canal boats and air conditioned trams.

Interested in a career at Hilton Waikoloa Village? Visit our careers page: http://www.hiltonwaikoloavillage.com/careers

Industry: Hospitality
Company Size: 501-1,000 employees

Hilton Waikoloa Village

The Hilton Waikoloa Village is looking to hire Guest Service Agents to join their team at the main lobby!

62 acres of Hawaiian Paradise on Hawaii’s Big Island located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture. We will offer competitive health benefits, career growth opportunities and our Go Hilton travel discount program (immediate benefit upon hire).

Join Hilton and see why we are ranked #1!

The ideal candidate will have:

- 6 months of customer service experience.

- Availability for dynamic, flexible scheduling.

- Hotel experience is preferred.

**Shift Pattern: ** Varied (Union Role) – AM PM Overnight Open availability required including weekdays, weeknights, weekends and holidays; shifts will be dependent on business levels and seniority scheduling.

**Pay Rate: ** $24.98 - $27.75

**What will I be doing?**

A Guest Services Agent is responsible for greeting and registering guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel . Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers Hilton Marketing Programs such as Hilton Honors, for arriving guests. Ensures guests know location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of appreciation, gifts, etc. to guest.

- Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.

- Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests, responds with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.

- Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions.

- Promptly answer the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.

- Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity. Plans and implement detailed steps by using experienced judgement and discretion.

**What are we looking for?**

**Experience**

- 1 - 2 years of prior guest service experience are preferred.

- Prior hospitality experience also preferred.

**SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY**

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

- Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.

- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

- Ability to read, listen and communicate effectively in English, both verbally and in writing.

- Ability to access and accurately input information using a moderately complex computer system.

- Open Availability/Flexible Schedule – mornings, Afternoon, evenings, Holidays and weekends.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.

- Integrity - We do the right thing, all the time.

- Leadership - We're leaders in our industry and in our communities.

- Teamwork - We're team players in everything we do.

- Ownership - We're the owners of our actions and decisions.

- Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

- Quality

- Productivity

- Dependability

- Customer Focus

- Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

**Schedule**

Full-time

**Brand**

Hilton Hotels & Resorts

**Job**

Guest Services, Operations, and Front Office

Guest Service Agent - Hilton Waikoloa Village

Discover unparalleled sophistication at Washington Marriott Capitol Hill, situated in the vibrant NoMa district. Our luxurious hotel offers meticulously designed pet-friendly guest rooms, 24-hour fitness center, unique culinary experiences including a rooftop restaurant and lounge, and versatile indoor/outdoor event spaces. Whether for business or pleasure, indulge in a revitalizing stay in the heart of Washington D.C.

Industry: Hospitality
Company Size: 51-200 employees

Washington Marriott Capitol Hill

**Opportunity: Barista**

Provide quality barista services in accordance with established guest service and sustainability standards.

**Your Growth Path**

Head Barista– Host or Hostess – Guest Service Agent

**Your Focus**

- Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders.

- Bus coffee cart areas and tables.

- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.

- Ensure that appliances are turned on/off at the appropriate times.

- Stock and maintain work areas.

- Take orders, input orders into POS system, collect payment and prepare orders.

- Clean dishes, utensils, work areas, tables and equipment throughout the day.

- Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.

- Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages.

- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

- Follow sustainability guidelines and practices related to HHM’s EarthView program.

- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.

- Perform other duties as requested by management.

**Your Background And Skills**

- High School diploma or equivalent.

- Customer service experience preferred.

- Barista experience a plus.

**HHM Hotels Benefits And Perks**

- Competitive wages for full time and part time opportunities

- Medical, Dental and Vision Health Insurance

- Paid Time Off

- 401k Company Match

- Daily Pay

- Free Basic Life Insurance

- 24/7 access to TELUS Health, a confidential work-life resource.

- Travel Discounts

- Commuter Transit and Commuter Parking Benefits

- Employee Assistance and Wellness Program

- Educational/Professional Development

- Referral Bonus Program

**Work Environment and Context**

- Work schedule varies and may include working on holidays and weekends.

- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

**What We Believe**

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Barista

Industry: Hospitality
Company Size: 11-50 employees

The Tillary Hotel Brooklyn

**Opportunity: Guest Service Agent**

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

**Your Growth Path**

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

**Your Focus**

- Immediately greet guests and offer to assist with their needs.

- Register and assign guests to hotel rooms.

- Establish methods of payment and verify credit.

- Make and confirm reservations.

- Compute bills, collect payments, and make change for guests.

- Transmit and receive messages, using telephones or the PMS system.

- Respond to guest requests in a timely manner.

- Receive and resolve guest complaints, elevating to supervisor if necessary.

- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

- Perform bookkeeping activities, such as balancing accounts and conducting audits.

- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

- Ensure overall guest satisfaction.

- Perform other duties as requested by management.

**Your Background and Skill**

- High School diploma or equivalent preferred.

- Previous customer service experience or equivalent training required.

- Knowledge of PMS systems preferred.

**HHM Hotels Benefits And Perks**

- Competitive wages for full time and part time opportunities

- Medical, Dental and Vision Health Insurance

- Paid Time Off

- 401k Company Match

- Daily Pay

- Free Basic Life Insurance

- 24/7 access to TELUS Health, a confidential work-life resource.

- Travel Discounts

- Commuter Transit and Commuter Parking Benefits

- Employee Assistance and Wellness Program

- Educational/Professional Development

- Referral Bonus Program

**Work Environment and Context**

- Work schedule varies and may include working on holidays, weekends and alternate shifts.

- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

**What We Believe**

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Guest Service Agent

Experience the beautiful and imperfect moments that make a house a home with Hyatt House hotels.

Designed with perfect simplicity.
Space to work and relax. Space for the kids and the dog. Space to host or take time for yourself… Hyatt House hotels provide you with the comforts of home—a spacious room, a full closet, a well-appointed bathroom, a cozy living room, and a well-equipped kitchen.

Don’t just stay — live.
Enjoy the perks of a hotel while you make yourself at home, whether you’re with us for two nights or two months.

Benefits include:

Complimentary Morning Breakfast Mix
H Bar
24/7 grab-and-go H market
24/7 Fitness Room
24/7 on-site Guest Laundry
Pool (most locations)
Outdoor Hubs with fire pits and grills
Gathering Rooms for meetings, events, and more
Complimentary Wi-Fi
Complimentary public computers in The Commons
Pet friendly (most locations; fees apply)
Forget something? Use our Borrows Menu for must-haves like yoga mats, blenders, cribs, and more.

Industry: Hospitality
Company Size: 1 employee

Hyatt House

**Organization- Hyatt House Santa Clara**

**Summary**

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Located in the heart of Silicon Valley, business travelers are minutes away from numerous major companies and weekend travelers are close to Levi's Stadium, Rivermark Plaza, and California's Great America. Hyatt House Santa Clara is a perfect nightly or extended-stay hotel for all travelers. Enjoy your complimentary Wi-Fi, our always-accessible StayFit gym, and buffet breakfast.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

This is an hourly position with a compensation of $20 per hour.

**We Offer Excellent Benefits:**

- Free room nights, Discounted and Friends & Family Room Rates

- Medical, Prescription, Dental, and Vision Insurance

- 401K with company match

- Paid Vacation, sick days, new child leave, and personal day

- Paid Family Bonding Time and Adoption Assistance

- Tuition Reimbursement

- Employee Stock Purchase Plan

- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments.

Welcome you to your new house, HYATT House!

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

**Qualifications**

- A true desire to satisfy the needs of others in a fast-paced environment.

- Refined verbal and written communication skills.

- Ability to stand for long periods of time.

- Hospitality Front Office experience is not required but preferred.

- Must be able to work flexible hours, including AM or PM shifts, holidays, and weekends.

**All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

Find Front Desk Agent jobs with Savvy's AI Recruiter. Browse thousands of opportunities from top companies including remote positions. Our AI-powered system matches you with roles that fit your skills and experience.