As a leader in healthcare cost savings solutions for self-insured organizations, AMPS is dedicated to transforming how businesses manage their healthcare spend. With nearly two decades of expertise, we go beyond cost containment by delivering innovative, member-centric solutions that drive savings while maintaining high-quality care. 

Our commitment to integrity and personalized service empowers organizations to take control of their healthcare costs without compromising the well-being of their members. Trust AMPS to be your partner in achieving sustainable healthcare savings through proven strategies and cutting-edge solutions.

At AMPS, we understand that every organization faces unique challenges when it comes to healthcare costs. That’s why we take a flexible, personalized approach to help you meet those challenges head-on. Whether you're a self-funded employer, TPA, or payor, our customizable solutions—PriceDynamix, Drexi PBM, and ClaimInsight—are designed to fit your specific needs. We meet you where you are and work alongside you to craft the best strategy for maximizing savings while ensuring your members receive the care they deserve.

With AMPS, you gain a partner committed to making healthcare cost savings more approachable, efficient, and member-centric. Always with your unique goals in mind.

Our unique value proposition exists in our three core solutions: 

PriceDynamix
ClaimInsight
Drexi

The AMPS Solutions were designed to reduce costs and enhance the member experience. Whether working together or independently, these solutions offer the flexibility, precision, and savings that your organization deserves.

Request a savings analysis, today at www.amps.com.

Industry: Insurance
Company Size: 201-500 employees

AMPS

Savvy Admin PROD

**Description**

The Pharmacy Customer Service Advocate assists member, providers, and pharmacies with inquiries for member’s eligibility, claim status, precertification requirements, and claims coverage questions by phone, fax, email, and US mail, working independently within the scope of their duties. The Customer Service Advocate coordinates the handling of numerous daily, time-sensitive functions required to maintain an efficient workflow and direct all maters to a proper resolution.

**Job Responsibilities**

-  Maintain HIPAA/PHI guidelines to ensure the confidentiality of all calls and documents

-  Interpret plan documents/plan guidelines

-  Determine eligibility by reviewing, researching, and analyzing information in the appropriate system

-  Use critical thinking and reasoning to manage workload with above average level

-  Maintain and enter information into systems as information is received

-  Forward all records to the appropriate parties

-  Record and respond to calls/emails/faxes from Member, Providers, and Pharmacies

-  Maintain high level of knowledge to answer specific Pharmacy Plan Benefit information or sharing guideline related questions

-  Review issues as they arise

-  Serve as a role model in demonstrating core values of customer service

-  Provide timely and thorough responses to internal and external customers

-  Escalate difficult issues to the appropriate party

-  Provide exceptional customer service for incoming/outgoing calls

-  Propose process improvements to enhance customer service satisfaction

-  Ensure compliance with service standards

-  Develop and execute plans to meet established goals

-  Provide continuous feedback to strengthen and optimize quality performance

-  Work cross-departmentally to improve or streamline procedures

-  Maintain up to date knowledge on industry trends and look for new data sources

-  Develop or improve current internal processes to improve overall quality

-  Accurate and complete documentation of all daily interactions

-  Special projects as assigned

**Skills And Abilities**

-  Excellent verbal and written communication skills with high attention to detail

-  Excellent customer service skills

-  Strong analytical and problem-solving skills

-  Confident decision-making abilities

~~Advanced Medical Pricing Solutions (AMPS) provides market leading healthcare cost containment services for self-funded employers, public entities, brokers, TPAs, payers and many other entities. ~~ ~~As we continue to grow, we look for driven professionals who share our core values.~~

~~We take a “one team” approach to keeping clients satisfied and engaged with our products and services for the long-term.~~

-  Demonstrated ability to work independently, prioritize workloads, multi-task effectively, and manage priorities to meet deadlines

**Requirements**

**Education and Experience:**

-  High school diploma or equivalent required

-  PBM Experience

-  Minimum 2 years customer service or claims experience in the Health Insurance Industry

-  Preferred experience in Call Center Customer Service

-  Preferred experience in Pharmacy Tech

-  Must have experience in handling multi-line telecommunication systems and electronic documentation software

-  Knowledge of medical/pharmaceutical terminology required

-  Health Insurance/Eligibility and Benefit knowledge required

-  Prior authorization experience preferred

-  Bilingual a plus

**Physical Requirements**

-  Indoor office environment with moderate noise

-  Hybrid position

-  First 90 days in office for training

-  Intermittent physical effort may include lifting to 25 lbs., walking, stopping, kneeling, crouching or crawling may be required

-  Frequent sitting, use of a keyboard, reaching with hands and arms, talking, and hearing approximately 70% of the time; 30% or less time is spent standing

-  Normal vision abilities required including close vision and ability to adjust focus

-  Travel up to 10% of the time may be required

Salary Description

$44,000 per year

Pharmacy Technician

Founded in 2002, Commercial Insurance Associates, LLC is an Insurance Journal Top 100 property and casualty insurance brokers in the US. With over $400 million in premium volume written, CIA’s 150 employees are committed to providing superior solutions to clients’ risk management needs. Licensed in all 50 states and currently representing select international clients, CIA’s client portfolio ranges from publicly held companies to local start-up ventures. 

Industry specialties include, but are not limited to Environmental, Healthcare, Manufacturing, Railroad, Real Estate, Recycling and Transportation.
The company has offices in Nashville and Chattanooga, Tenn.,Greenville, SC; Baltimore and a satellite office in Houston.

Industry: Insurance
Company Size: 51-200 employees

CIA - Commercial Insurance Associates

**Summary of Position **

The Customer Service Advocate is an entry level position that assists with generating certificates of information, policy endorsements and fundamental customer service skills. In this role, CSAs will be responsible for answering customer requests and providing exemplary service to customer accounts. They may also be required to review a customer’s policy and assist when a policy needs to be initiated or upgraded (endorsement). CSAs are typically in training to become a client manager.

**Essential Job Functions and Responsibilities **

Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success.

- Generate COIs to be issued according to the insureds contract and/or insurance requirements.

- Send policy change requests to carriers and pull endorsements from carrier website to be filed in Epic (ERP system).

- Issue policy endorsements and transactions and forward invoice/endorsement to client with breakdown of the endorsement, including premium.

- Pull 5-year Loss runs for all lines at renewals, and monthly/quarterly for clients that are being monitored and create and update claim status and monitor policy renewal time frames.

- Abate claims by filing them with the carrier and keep the insured updated as to the status and send subsequent loss runs to the Insured.

- Print policies and create binder with renewal policies for Producers to drop off to client.

- Run epic reports, including policy expiration.

- Handle all daily requests from insured for certificates, policy changes (endorsements/cancellations/billing), and provide requested documentation as needed.

- Process audits in Epic and notify Client Manager and Producer of changes in premium; forward the audit finding to insured and Producer with results/breakdown.

- Access customer accounts and policy schedules.

- Maintain and update all location, property, vehicle, and equipment spreadsheets.

- Set-up new clients and prospects in EPIC Account Management System

- Attend and participate in job related classes and webinars.

- Other duties as assigned by this position’s manager.

**Knowledge, Skills, and Abilities **

- Excellent verbal and written communication skills and ability to de-escalate tense client interactions while providing a timely solution to their concerns.

- EPIC, CSR24, and Indio workflow standards and maintenance of documentation.

- Strong organizational skills and ability to multitask while paying close attention to detail.

- Microsoft Office product experience (Word, Excel, and PowerPoint) as well as Adobe PDF.

**Preferred Qualifications **

- 1+ years of commercial insurance experience.

Customer Service Advocate

Different Thinking for Better Healthcare

Nihon Kohden America is a global leader and fast-growing manufacturer of instrumentation for Patient Monitoring, Sleep Assessment, Neurology and Cardiology. Our relentless dedication to quality, customer support with heart, and employee development are what makes us unique.

Quality beats at the heart of everything we do at Nihon Kohden. This is reflected in our reliable products, unmatched customer service and exclusive consultative approach. Our innovations are methodically researched and developed specifically to address the real-world needs of healthcare professionals and their patients. 

We are able to develop industry-changing innovations because – as an organization built and staffed by healthcare professionals – we understand the needs of healthcare professionals like few others do.
Our accomplishments are due to our employees. They are our most valued resource—our heroes—and we are always looking for the best and brightest to join our team!

We offer competitive compensation, robust benefits packages and a strong emphasis on employee development. We have achieved double-digit growth over the past decade by fostering a highly collaborative work environment and providing ample opportunity for career growth.

Industry: Medical Equipment Manufacturing
Company Size: 201-500 employees

Nihon Kohden America

Nihon Kohden American (NKA) is seeking a field-based Field Service Engineer to provide on-site support in the northeast region, being based in the northern New Jersey or greater New York City areas.

The position is responsible for maintaining the relationship's success with NKA customers to achieve the goals and objectives identified by the customer and NKA. The individual will identify, evaluate, resolve, or raise customer pain points. In addition, the individual will act as a customer advocate and liaison back into NKA organization. This position will provide on-site and remote support for NKA patient monitoring and ventilator infrastructures, including troubleshooting, IT support and other supports as needed.

**Essential Functions and Main Duties **

- Assumes responsibility for managing patient monitoring servers and devices

- Responsible for overall IT/applications on-site product support providing oversight, training and technical direction to customers.

- Work with Biomed and clinical teams on-site at hospital locations

- Perform software updates on NKA devices

- Provide technical support post installation

- Work with NKA internal teams to ensure successful coordination and delivery of product support

- Assist with compiling device information and inventory management documentation

- Assumes responsibility for all ongoing patient monitoring and ventilator product support

- Provide on-site diagnostic troubleshooting

- Tracks and resolves service tickets promptly and effectively, while ensuring optimal customer service

- Obtains and conveys information as needed; logs all problems including cause and resolution information

- Promotes goodwill and a positive image of the Company

- Assumes responsibility for ongoing integration of our patient monitoring devices within NKA/Hospital infrastructure

- Assist with setup, validation and compatibility testing

- Provide timely and effective communications to customers about service expectations, estimated arrival date/time, status of ongoing service activities, and service follow-up calls

- Utilizing troubleshooting techniques and analytical thinking skills to diagnose hardware/software issues, determine corrective action, and resolve service tickets

- Demonstrate good judgment in the utilization of company credit cards while adhering to expense levels within the established business guidelines

- Finish the administrative requirements of the position within expected timeframes

- Maintain and demonstrate a professional appearance at all times.

- Performs miscellaneous projects as assigned

- Updates technical skills as required

- Adhere to all company policies, procedures, and business ethics codes

- Duties may be modified or assigned at any time based on business need

**Qualifications **

**Education / Certification / Experience Required: **

- Bachelor’s degree in information technology, biomedical engineering or related technical field; relevant education and experience accepted in lieu of degree

- CompTIA Network+ and/or Security+ certification preferred

- 4+ years of proven software and hardware experience

- Extensive understanding of hospital IT functions, infrastructure and medical system integration

- Experience working with electronic medical record systems preferred

- Level and compensation depend on experience, education and skills

**Competencies Required: **

- Good problem-solving skills

- Good verbal and written communication skills

- Outstanding customer service and soft skills

- Ability to assist and train others

- Able to work effectively both independently and in a collaborative team environment

**Compensation **

The anticipated range for this position is $80,000 to $105,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

**Perks and Benefits **

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America.

**Working Conditions **

**Schedule: **The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.

**Physical: ** Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 45 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.

**Travel: **Approximately 75 %

**Access to Customer Sites: **It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServices@nihonkohden.com.

Field Services Engineer

Metrolina Greenhouses is a family-owned, wholesale plant and services company that was founded in April 1972. Our Huntersville location is the largest single-site heated greenhouse in the United States at 200 acres under glass.  In addition we have approximately 30 acres of outdoor growing space and are still expanding. We also have a second location in York S.C. that has 200 acres of outdoor growing space for perennials.

Industry: Horticulture
Company Size: 501-1,000 employees

Metrolina Greenhouses INC

**Job Summary**

The Director, Sales leads one of Metrolina’s Customer Retail Teams and serves as the strategic and operational owner for the assigned key customer. This role is accountable for driving profitable top-line growth, ensuring customer alignment, and delivering disciplined execution across the sales organization. The Director leads and integrates the efforts of the Key Account Manager, Marketing Manager, Field Sales Representative (retailer applicable), and merchandising teams (retailer applicable) to translate customer strategies into actionable plans that drive results across the Customer’s corporate, regional, and store levels. Through data-driven analysis, seasonal forecasting, and continuous refinement of sales strategies, this position ensures alignment between customer objectives and Metrolina’s operational and financial goals while serving as the senior customer advocate.

Key Responsibilities

Strategic Sales Leadership & Customer Alignment

- Own overall sales strategy and annual revenue targets for assigned customer.

- Lead development and execution of Joint Business Plans, line reviews, ensuring alignment with customer priorities, KPIs, seasonal initiatives, and Metrolina capabilities.

- Analyze sales performance, forecasting accuracy, and profitability to identify risks and opportunities.

- Ensure sales strategies align with company objectives for growth, innovation, and cost efficiency.

- Serve as senior escalation point for complex customer issues, negotiations, and performance challenges.

Team Leadership & Development - Lead the Key Account Manager, Marketing Manager, and Field Merchandising Teams

- Provide strategic direction and coaching to ensure account-level strategies support both customer initiatives and greenhouse production requirements.

- Review forecasts, analytics, and P&L performance to ensure data-driven decision making.

- Partner with the KAM and marketing manager on pricing strategies, program development, and risk mitigation (credits if applicable, claims, item setup accuracy).

- Align go-to-market strategies promotions with customer insights, category trends, and omnichannel opportunities support Joint Business Plans and sales objectives.

- Partner on line reviews, program launches, and seasonal storytelling to drive sell-through.

Sales Execution & Performance Management

- Monitor sales targets, execution standards, and KPIs across the sales organization.

- Translate strategic plans into clear priorities for sales, marketing, and field teams.

- Assess sales efficiency and effectiveness, make adjustments as market conditions evolve.

- Ensure strong communication rhythms between account teams and field operations.

- Balance short-term execution needs with long-term customer development

- Provides direction and prioritization for field sales resources in partnership with key account team.

Cross-Functional Collaboration

- Partner closely with Product Development and Marketing to create compelling, insight-driven programs.

- Collaborate with Demand Planning and Replenishment to align forecasts with production capacity.

- Support initiatives that improve operational efficiency and reduce non–value-added work.

- Act as a change agent by driving new processes, tools, and ways of working.

Skills & Competencies

- Strategic Leadership: Ability to translate customer and consumer insights into actionable sales strategies.

- People Leadership: Proven experience leading, coaching, and developing high-performing teams in fast pace dynamic environment.

- Customer Advocacy: Strong ability to represent customer needs while protecting Metrolina’s profitability and operational integrity.

- Analytical & Financial Acumen: Comfortable using data, forecasting models, and P&L insights to guide decisions including proformas, line reviews, and promotional strategies.

- Cross-Functional Influence: Skilled at aligning diverse teams around shared goals.

- Change Leadership: Ability to lead through complexity and evolving market dynamics.

- Communication Excellence: Strong verbal, written, and presentation skills at all organizational levels.

- Comfortable working in a fast-paced, seasonal, and customer-driven environment.

**Minimum Qualifications**

- Bachelor’s degreerequired,Advanced degree preferred.

- 10+ years of relevant sales experience.

- 5+ years of sales leadership experience.

- Ability to travel up to50% of the time.

- Knowledge of horticulture, agriculture, or seasonal consumer goods is a plus.

Job Setting & Physical Demands

This is a hybrid role that includes work in an indoor office environment as well as warehouse and outdoor settings. The position may involve varying weather conditions, dust, and allergens. The role requires the ability to sit, stand, bend, reach, squat, and twist regularly, and to lift up to 35 pounds unassisted and 50 pounds with assistance. Travel between locations may be required. Fluency in reading, writing, and speaking English is required.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Manager - Key Account

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services - now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost.

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Amazon Web Services (AWS)

**Description**

Application deadline: Apr 15, 2026

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services.

As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You’ll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions.

You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network.

Key job responsibilities

- Communicate effectively with both business and technical stakeholders as a trusted technical advisor.

- Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.

- Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts.

- In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.

- Build deep relationships with business and senior technical individuals within customers to enable them to be cloud advocates.

- Capture and share best-practice knowledge amongst the AWS solutions architect community.

- Travel is mostly regional, and is expected to be 15-20%

**About The Team**

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

**Basic Qualifications**

-  3+ years of technical engineering experience

-  Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment

-  Bachelor's degree

**Preferred Qualifications**

-  Experience with AWS services or other cloud offerings

-  Experience in internal enterprise or external customer-facing environment as a technical lead

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually

USA, NY, New York - 144,500.00 - 195,400.00 USD annually

USA, TX, Austin - 131,300.00 - 177,600.00 USD annually

USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually

USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually

**Company ** - Amazon Web Services, Inc.

Job ID: A3190381

Solutions Architect, Travel & Hospitality

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Industry: Education
Company Size: 2-10 employees

edpursuit

**About Edpursuit **

Edpursuit is building the operating system for K-12 people compliance. Every year, California schools face massive liability and manual hell trying to keep up with strict state hiring mandates. We turn a messy, spreadsheet-driven, paper-heavy investigation process into an automated, audit-ready asset.

**The Role **

We are looking for a creative, highly empathetic relationship-builder to lead our Go-To-Market strategy from the ground up. As the Manager of School Partnerships, you will be the face of Edpursuit in the California education ecosystem. Your primary goal is to build deep trust with District Superintendents and K-12 HR Directors, positioning Edpursuit not just as software, but as an essential partner in school safety and compliance.

You will wear multiple hats: part community builder, part event marketer, part creative strategist, and part customer success advocate. You will figure out the smartest, most engaging ways to get our product in front of the right school leaders and keep them engaged for the long haul.

**What You’ll Actually Do: **

- Creative Outreach & Strategy: Design and execute out-of-the-box campaigns to connect with CA school district leaders and HR teams.

- Community Building: Build and nurture a community of K-12 HR and compliance professionals. You will create spaces (both online and offline) for these leaders to share best practices and see Edpursuit as a trusted thought leader.

- Events & Activations: Plan and host local activations

- Customer Success & Operations: A small aspect of the role  will be handling light operational tasks to help onboard new schools and ensure they become our biggest advocates.

**Qualifications **

- Relationship Master: You have an incredibly high EQ and can build rapport quickly with senior leaders. People naturally trust you.

- Creative Scrappiness: You don't need a massive marketing budget to make a splash. You know how to get attention and add value using creativity and hustle.

- Exceptional Communicator: You write beautifully and speak persuasively. You know how to translate complex compliance headaches into simple, compelling narratives.

- Self-Starter: We are an early-stage startup. There is no playbook here—you will be the one writing it. You thrive in ambiguity and are highly organized.

- Bonus Points: Experience working within the K-12 ecosystem (either at a school district, a charter network, or an EdTech company), or an understanding of education policy and HR.

Who Should Apply?

We are looking for outliers. You might be a former educator or school HR professional who wants to transition into tech and scale your impact. You might be a community manager or field marketer who is tired of the corporate grind and wants to build something meaningful from the ground up. Or, you might be a recovering salesperson who hates the traditional "boiler room" sales culture and wants to focus on authentic relationship-building.

If you have a track record of beating the odds, figuring things out without a roadmap, and building genuine communities, we want to hear from you.

p.s. this is a hybrid roll in our Concord office.

Manager of School Partnerships

We are a full-service professional services firm offering financial, operational and technology consulting and operations support. Whether you need specialized consulting services or additional support to execute key initiatives, we bring the right people and expertise together to turn business challenges into value-creation opportunities.

Industry: Business Consulting and Services
Company Size: 1,001-5,000 employees

SolomonEdwards

SolomonEdwards is partnering with a leading, nationwide mortgage lender to identify Customer Experience Specialists supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.

**What You’ll Do: **

- Operate in a call center environment as a customer success advocate

- Answer high-volume inbound calls and/or texts from current customers in a timely and professional manner

- Perform routine data entry and data validation tasks with a high level of accuracy

- Handle routine calls, emails, and/or chat inquiries from internal employees, consumers, and authorized third parties

- Partner with multiple internal departments to help expedite processing and resolve issues

- Follow established procedures, scripts, and compliance guidelines

- Perform additional related duties as assigned

- Demonstrate behaviors aligned with the organization’s culture and core values

**What We’re Looking For: **

- 5+ years of call center or customer service experience preferred

- Bilingual Spanish is a plus

- General understanding of federal, state, and local mortgage regulations is a plus

- Strong verbal and written communication skills

- Effective problem-solving and negotiation skills

**Initial Compensation & Benefits (Contract Phase): **

- Pay rate**$23/hour **, plus 1.5x overtime pay over 40 hours

- Full medical, dental, and vision plans

- Short- and long-term disability, life, and accidental insurance

- FSA/HSA options, accident, hospital, and critical illness plans

- 401(k) with 4% company match

- PTO, paid holidays, and sick days (eligible upon meeting specific hours criteria)

- **This position has a consistently high, on-time conversion rate for contractors who meet performance expectations. At 800 hours (~5.5 months), our contractors are eligible to become permanent employees. **

**Benefits After Conversion to Permanent Employee: **

- **Opportunity to earn a performance incentive each quarter up to $2,500. **

- Paid time off including 11 holidays, 2–3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave

- Comprehensive benefits including Medical, Dental, Vision, EAP, Tuition Reimbursement, and Vitality Health & Wellness Discounts

- 401(k) retirement plan with up to 4% employer match

- Fun and supportive company culture with location-specific perks such as casual dress, onsite amenities, and accessible leadership

- Career Growth within the company with learning development and structure upward mobility paths.

- Business Resource Groups to support career growth and networking for several affinity groups including weEMRG (Women), HOLA (Hispanic), SERVE (Military), PRIDE (LGBTQ+), BOLD (Black/African American), Asian American & Pacific Islander

- The chance to work for an Established Nationwide Industry Leader and Dedicated Mortgage Lender that is publicly traded and has a track record of performance.

**Mission and Vision: **

We are a superior consulting firm focused on helping clients achieve their dreams and address complex situations with inspired people, deep expertise, and innovative technologies. We are a perpetual career and opportunity enterprise, focused on building long-term benefits for our people and communities. We create collaborative and supportive relationships with our people, clients and communities. Our success enables us to invest time and resources to bettering the communities in which we live to help those communities thrive.

**Inclusion and Diversity Statement: **

We value the contribution and wisdom of the team. At SolomonEdwardsGroup, we’ve built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners and our extended stakeholder family are empowered to share their experiences, ideas, perspectives; to be their whole selves. ~~Benefits offered - Health insurance, sick leave, 401(k) ~~

~~Salary range $23/hr W2. The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. ~~

~~Benefits offered - Health insurance, sick leave, 401(k) ~~

~~SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. ~~

~~SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa ~~

~~Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: https://solomonedwards.com/careers/our-recruiter-promise/ ~~

Call Center Representative

SolomonEdwards is partnering with a leading, nationwide mortgage lender to identify Customer Experience Specialists supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.

**What You’ll Do: **

- Operate in a call center environment as a customer success advocate

- Answer high-volume inbound calls and/or texts from current customers in a timely and professional manner

- Perform routine data entry and data validation tasks with a high level of accuracy

- Handle routine calls, emails, and/or chat inquiries from internal employees, consumers, and authorized third parties

- Partner with multiple internal departments to help expedite processing and resolve issues

- Follow established procedures, scripts, and compliance guidelines

- Perform additional related duties as assigned

- Demonstrate behaviors aligned with the organization’s culture and core values

**What We’re Looking For: **

- 5+ years of call center or customer service experience preferred

- Bilingual Spanish is a plus

- General understanding of federal, state, and local mortgage regulations is a plus

- Strong verbal and written communication skills

- Effective problem-solving and negotiation skills

**Initial Compensation & Benefits (Contract Phase): **

- Pay rate**$24/hour **, plus 1.5x overtime pay over 40 hours

- Full medical, dental, and vision plans

- Short- and long-term disability, life, and accidental insurance

- FSA/HSA options, accident, hospital, and critical illness plans

- 401(k) with 4% company match

- PTO, paid holidays, and sick days (eligible upon meeting specific hours criteria)

- **This position has a consistently high, on-time conversion rate for contractors who meet performance expectations. At 800 hours (~5.5 months), our contractors are eligible to become permanent employees. **

**Benefits After Conversion to Permanent Employee: **

- **Opportunity to earn a performance incentive each quarter up to $2,500. **

- Paid time off including 11 holidays, 2–3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave

- Comprehensive benefits including Medical, Dental, Vision, EAP, Tuition Reimbursement, and Vitality Health & Wellness Discounts

- 401(k) retirement plan with up to 4% employer match

- Fun and supportive company culture with location-specific perks such as casual dress, onsite amenities, and accessible leadership

- Career Growth within the company with learning development and structure upward mobility paths.

- Business Resource Groups to support career growth and networking for several affinity groups including weEMRG (Women), HOLA (Hispanic), SERVE (Military), PRIDE (LGBTQ+), BOLD (Black/African American), Asian American & Pacific Islander

- The chance to work for an Established Nationwide Industry Leader and Dedicated Mortgage Lender that is publicly traded and has a track record of performance.

**Mission and Vision: **

We are a superior consulting firm focused on helping clients achieve their dreams and address complex situations with inspired people, deep expertise, and innovative technologies. We are a perpetual career and opportunity enterprise, focused on building long-term benefits for our people and communities. We create collaborative and supportive relationships with our people, clients and communities. Our success enables us to invest time and resources to bettering the communities in which we live to help those communities thrive.

**Inclusion and Diversity Statement: **

We value the contribution and wisdom of the team. At SolomonEdwardsGroup, we’ve built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners and our extended stakeholder family are empowered to share their experiences, ideas, perspectives; to be their whole selves. ~~Benefits offered - Health insurance, sick leave, 401(k) ~~

~~Salary range $24/hr W2. The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. ~~

~~Benefits offered - Health insurance, sick leave, 401(k) ~~

~~SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. ~~

~~SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa ~~

~~Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: https://solomonedwards.com/careers/our-recruiter-promise/ ~~

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